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City KIA of Greater Orlando

Orlando, FL

4.5
4,698 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,698 reviews

June 06, 2026

When i pulled up a lot of people sitting around. I felt ignored for about 20 minutes. I walked up to a desk and was told to wait by my car. Once we were finally helped the person who took care of us More

by AGUYKERR
Recommend Dealer
No
Jun 08, 2026 -

City KIA of Greater Orlando responded

We apologize for the wait and for making you feel ignored when you arrived. We’re glad the team member who assisted you provided great service, and we’ll use your feedback to improve our check-in process.

June 06, 2026

Excellent staff, great customer service, and friendly individuals. The staff is always friendly. They provide exceptional customer service & are a pleasure to converse with. More

by arhunt77
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind words regarding our friendly staff and attentive service. It’s wonderful to know your Kia Sorento service experience was enjoyable. We look forward to assisting you with your next maintenance.

June 06, 2026

Great experience working with AG. Great customer service, time frame was great. AG had me checked in and out in record time. More

by susancooper663
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

We’re delighted the service team completed your Kia Forte check-in and check-out so efficiently and delivered outstanding customer care. If you need anything for your Kia on future visits, just let us know.

June 06, 2026

Great experience working with AG. Great customer service, time frame was great. AG had me checked in and out in record time. More

by susancooper663
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive service experience with your Kia Forte. We’re glad our team could complete your check-in and check-out so efficiently. We appreciate your five-star review and look forward to serving you again.

June 06, 2026

Everyone was helpful and friendly Juan explained everything and helped me get into a new car More

by KEISHAAA92
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 06, 2026 -

City KIA of Greater Orlando responded

We appreciate the five-star review. It’s great to hear our team was friendly and guided you into your new car. Congratulations on your Kia Seltos and enjoy every drive.

June 06, 2026

Had a great experience with the service department they kept me fully informed at all times and was offered free transportation to and from my residence and free pickup when my call was ready great service More

by rousanaguerrido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco papagano and Edwin Rojas very professional
Jun 06, 2026 -

City KIA of Greater Orlando responded

We’re glad our service team kept you informed and provided complimentary transportation and pickup during your Kia Sportage service. We look forward to assisting you again whenever you need us.

June 06, 2026

Informative It was informative, smooth operation staff was helpful got the work I wanted done More

by jonmodeste
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Jun 08, 2026 -

City KIA of Greater Orlando responded

We are glad that our team was able to provide informative and helpful service. Thank you for your business, we look forward to serving you again.

June 05, 2026

Salesman Walter was awesome, he was informative not pushy and listened to what we wanted and needed and followed through on our requests. Walter as well as all staff members who we encountered were friendly, More

by erycalaboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Montanez, Jose in finance
Jun 05, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how informative and attentive our sales team was, and for highlighting the friendly, courteous service you experienced. It’s wonderful to hear your used Kia Sorento met your needs. We appreciate your willingness to recommend us to friends and family.

June 05, 2026

Confounding web of lies, intimidation, & refusal to actually do a deep dive investigation into the Fuel Delivery System, the ECU & the HPFP to check for additional failing (not failed & code-throwing d More

by chefskinder
Recommend Dealer
No
Employees Worked With
Oscar, German, Abel
Jun 08, 2026 -

City KIA of Greater Orlando responded

Were sorry to hear of your of your frustration and your concerns regarding the fuel system diagnosis and communication during your visit. Your feedback will be shared with our service team for review.

June 05, 2026

Tony went above and beyond providing excellent service and delt with a small issue promptly and to my satisfaction. More

by ELANGOLF
Recommend Dealer
Yes
Employees Worked With
Tony Andral
Jun 05, 2026 -

City KIA of Greater Orlando responded

What a pleasure to hear our team provided excellent service and promptly resolved the issue on your Kia Sorento. Thank you for the five-star rating and for letting us take care of your vehicle. We look forward to assisting you again.

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