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City KIA of Greater Orlando
Orlando, FL
2,320 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,322 reviews
July 28, 2025
The service provided by City KIA of Greater Orlando has impressed me positively since the first moment I walked into the store six months ago to trade in my Toyota RAV4 for a KIA Sportage. The last time I impressed me positively since the first moment I walked into the store six months ago to trade in my Toyota RAV4 for a KIA Sportage. The last time I went there for my first regular maintenance was no different. Everything was perfect and always exceeded my expectations. More
by celiopereira61
Verified Customer
July 28, 2025
Raul and his team at City Kia were amazing. Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would Frank and the rest of the guys did an amazing job on the installment of the new engine and my car is as good as new they go above and beyond I would recommend them to anyone. More
by tjv939
July 27, 2025
I brought my car in for a full service, they made me wait for about 6 hours, and then they told me that everything was fine and that they had done everything... when they checked my car I realized that they for about 6 hours, and then they told me that everything was fine and that they had done everything... when they checked my car I realized that they didn't check anything, the fluids were all below the minimum, the tires not only weren't rotated but they all had less air than indicated and they didn't fill them up either... when they returned my car they made me wait again and when they returned my car they had done everything in the worst way, the tires all had different measurements, the fluids they refilled they refilled above the maximum limit... I got upset about the wait time and they told me that the next time I came they were going to refill my gas tank completely free... On top of all this they put a GPS in my car without my permission or knowledge which I discovered when it got tangled with my shoes while I was driving... and the next time I went they told me that if I left them a good comment on the page they would send me the tank for free... Anyway, an excellent company, with very responsible... More
by PUGLIESE59
Employees Worked With
July 27, 2025
The customer waiting area is not acceptable. Limited bathrooms. Very confusing operation. Waiting area say curtesy snacks and there were none. the feel of the center wasn’t friendly Limited bathrooms. Very confusing operation. Waiting area say curtesy snacks and there were none. the feel of the center wasn’t friendly More
by kgary001
Employees Worked With
None
July 27, 2025
Service was fast. Advisor was professional and polite. Received a car wah before we picked up our vehicle. I was a little surprised on the price of service. This was u Advisor was professional and polite. Received a car wah before we picked up our vehicle. I was a little surprised on the price of service. This was unexpected. More
by THEHOPSONS10
Employees Worked With
Service department
