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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,716 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,716 reviews

May 23, 2025

Dealer said my rear ultrasonic sensor was faulty and quoted atound $850. Second opinion showed it was just disconnected. They also kept my car two extra days unnecessarily. Unacceptable. More

by jorgesoto711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Platt, Frank García
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May 23, 2025

Energy very high. Very profesional. Friendly space. Sales person Cristian very profesional and very helpful More

by gandiacaco15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Cristian.detailing crew. Christian
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May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Cristian this terrific review! We are happy to know that he was very professional, helpful and very high energy. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 23, 2025

Fueron muy pacientes, amables y puntuales… salí muy satisfecha de este lugar, ahora soy familia KIA More

by Yaleidicamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yefrey and yoan
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May 27, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos alegra saber que nuestro equipo fue muy paciente, amable y puntual, y que ahora es un miembro más de nuestra familia. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 23, 2025

It’s very clean, organized and the Customer Service provided was great. Patrick Raheem was very helpful honest and great!!! More

by OLGASLOPEZ407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 27, 2025 -

City KIA of Greater Orlando responded

OLGA, We are grateful for you leaving Patrick this extraordinary review! We are pleased to know that he was very helpful, honest and great. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 23, 2025

Nate was a 10/10 nothing bad to say. The experience was smooth and seamless More

by MSTILWELL225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate from Services
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that Nate's efforts met your satisfaction! We are thrilled to know that he made your experience smooth/seamless and was a 10/10. We wish you safe travels until we meet again!

May 23, 2025

Never had an issue with my lease. ..service has always been professional, good and efficient. If I was going to purchase a Kia again, I would purchase from Kia of Greater Orlando More

by HARRISDENISE0430
Recommend Dealer
Yes
Employees Worked With
AG was excellent
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team provided you with professional, good and efficient service as always. We look forward to continue serving you in the future.

May 23, 2025

I even going to this dealership for several years their service is good I would recommend it More

by SYLVIA.BATTEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

SYLVIA, We appreciate you for leaving us this stellar review and recommendation! We are honored by your continued business with us and that our team always provides you with good service. We look forward to continue serving you in the future.

May 23, 2025

Service department did great. The time was as I was told it would be. Jay was friendly and polite, and informative. It was a nice experience. More

by JUDYKAE
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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May 27, 2025 -

City KIA of Greater Orlando responded

JUDY, Providing exemplary service is so important to us and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he was friendly, polite, informative and made your experience nice. We wish you safe travels until we meet again!

May 23, 2025

This dealership is a great place to bring your car for service. I have nothing negative to say about this dealership. I have purchased my last two cars from this dealership. More

by ELYSEMATTISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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May 27, 2025 -

City KIA of Greater Orlando responded

ELYSE, Thank you for leaving us this incredible review and recommendation! We are happy to know that your experiences have been good and you have nothing negative to say. We look forward to serving you again in the future.

May 23, 2025

Im impressed at the speed and service of kia in the 2025 era. I hope they continue this way. More

by ashleynieto11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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May 27, 2025 -

City KIA of Greater Orlando responded

Ashley, Providing quick and efficient service is so important to us and we are glad that our teams efforts met your satisfaction! We wish you safe travels until we meet again!

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