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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,394 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,394 reviews

April 29, 2025

It was like eating a bowl of frosted flakes. ...THEY WERE GREAT!! It was like eating a bowl of frosted flakes....THEY WERE GREAT!! Just like Tony the Tiger always said...... More

by Alltrans837sobt
Recommend Dealer
Yes
Employees Worked With
AG
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Apr 30, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was great. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 29, 2025

Good service and a knowledgeable staff. The only downside is that any warranty work should be covered by any kia dealer in my opinion. However with them it just be performed only at their s More

by MELODYMINTER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

MELODY, Thank you for leaving us this amazing review! We are happy to know that our team was knowledgeable and provided you with good service.

April 29, 2025

Zach had my vehicle serviced quickly while providing me with clear communication about what needed doing and why. I felt confident in the maintenance done on my vehicle this visit! More

by MASONREINHART96
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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Apr 30, 2025 -

City KIA of Greater Orlando responded

MASON, We are grateful for you leaving Zach this extraordinary review! We are pleased to know that he serviced your vehicle quickly and provided you with clear communication about what needed to be done. We hope to serve you again in the future.

April 29, 2025

Love the customer service, if something is wrong they go the extra mile to make it right More

by Connor campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aisha and Jake in the accessories department
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Connor, Thank you for leaving us this fantastic review! We are happy to know that our team goes the extra mile to make things right if something goes wrong. Please do not hesitate to let us know how we may be of further service to you.

April 29, 2025

Great Sales team everyone doing their best to garante an awesome customer experience. Returning soon More

by gus.castillo.ostos
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Wong
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Gus, We appreciate you for leaving us this phenomenal review! We are delighted to know that our team did their best to guarantee and awesome experience. We look forward to working with you again in the future. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 29, 2025

No pressure. Easy to deal with Everyone very pleasant Large selection of cars Was willing to deal with is More

by DAGDAK42
Recommend Dealer
Yes
Employees Worked With
T
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were no pressure, easy to deal with and was willing to work with you. We wish you safe travels until we meet again!

April 29, 2025

Unsatisfactory Pay almost 1,000 and still with the problem Over pricing Need better quality on mechanic More

by chef.rodriguezjo
Recommend Dealer
No
Employees Worked With
Abel
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Chef, Thank you for your time and patience. We are disheartened to hear that your vehicle issues are still occurring and paid a lot of money for it to get resolved. We would like the opportunity to speak to you to see what we can help with, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 29, 2025

Pecimo servicio se pierden las cosas y no son responsables. Un llama y no lo atienden. Definitivamente no se puede recomendar. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Eddie, We are very sorry to hear that your service experience was a pleasant one due items getting lost and not taking responsibilities. We understand your frustration and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help.

April 29, 2025

Super muy bien atendido excelente personal y excelente precios no es mentira lo q7e publican muy contento con mi nuevo kia y maximiliano excelente vendedor More

by alejandritosarrias12345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Alejandro, ¡Gracias por dejarle a Max esta reseña tan positiva! Agradecemos enormemente la oportunidad de trabajar contigo y nos alegra que Max te haya brindado un servicio excepcional. Nos alegra saber que es excelente y atento contigo. ¡Felicidades por tu nuevo vehículo, de parte de todo el equipo de City KIA of Greater Orlando!

April 29, 2025

Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! More

by JTORRESBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Leo this flawless review! We are pleased to know that he helped you out with everything. We warmly congratulate you on your new Mini Van- behalf of the entire City KIA of Greater Orlando team!

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