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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,667 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,673 reviews

May 19, 2025

Great service provided by Orlando, willing to understand what I was looking for and my situation. Great explanation from Orlando and financial team More

by Celiana.matos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Anil
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May 19, 2025 -

City KIA of Greater Orlando responded

Celiana, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Orlando's efforts met your satisfaction! We are thrilled to know that he was willing to understand what you were looking for and gave a great explanation. Congratulations on your new vehicle- behalf of the entire team!

May 19, 2025

Had to wait 6 hours for a recall and oil change. Then they were supposed to send me a link for the carwash that I never received. Also they left a piece hanging out. They told me to return so they f More

by angelivetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 19, 2025

Excellent service! ! Robert was very thorough, attentive, and knowledgeable about the sales process and helped to explain it in a way that made sense!! Loved the team at More

by aileycastellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

City KIA of Greater Orlando responded

Ailey, Thank you for leaving Robert this fantastic review! We are happy to know that he was thorough, attentive, knowledgeable and provided you with excellent service. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 19, 2025

The service was quick. Thanks to Steve for his help in getting my tire fixed. More

by mia_garcia326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 20, 2025 -

City KIA of Greater Orlando responded

Mia, We appreciate you for leaving Steve this phenomenal review! We are delighted to know that he was helpful and provided you with quick service.

May 19, 2025

It appears I was taken advantage of and lied to. I tried to contact Oscar and he return my calls. More

by joelboard8
Recommend Dealer
No
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May 19, 2025 -

City KIA of Greater Orlando responded

Joel, Thank you for your review and feedback. We value your concerns and questions on your service experience, please give us a call at our dealership and ask for the Managers, we would love to help you.

May 19, 2025

Awesome service Professional service. Caring and attentive Iwas extremely happy with the service by AG & Ciry Kia. He went above and beyond to take care of me . More

by ginahere1
Recommend Dealer
Yes
Employees Worked With
AG
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May 19, 2025 -

City KIA of Greater Orlando responded

Gina, We are grateful for you leaving AG this wonderful review! We are pleased to know that he was caring, attentive, went above/beyond to take care of you and provided you with awesome/professional service.

May 18, 2025

Was greeted courteously and Devon gave me proper estimates on time and repairs. Thanks 🙏 good job. More

by SU721KA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 19, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this fantastic review! We are happy to know that she greeted you courteously and gave you proper estimates on time/repairs. Please do not hesitate to let us know how we may be of further service to you.

May 18, 2025

Great service specially Abel was very good. Will recommend. Everything was great even the waiting time was exactly as they said More

by EDDIEVARGAS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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May 19, 2025 -

City KIA of Greater Orlando responded

EDDIE, We are grateful for you leaving Abel this flawless review and recommendation! We are pleased to know that everything was great and even the waiting time was exactly as he said. We hope to serve you again in the future.

May 18, 2025

Great service and care from Jay Torres very attentive and great communication all the way until I got my car back. More

by LEWISKATE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torress
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May 19, 2025 -

City KIA of Greater Orlando responded

LEWIS, Thank you for leaving Jay this terrific review! We are happy to know that he was very attentive and had great communication with you all the way until you got your car back. Please do not hesitate to let us know how we may be of further service to you.

May 18, 2025

Devon was very helpful and kind and the service was fast and didn’t have to wait a long time More

by lorrainemella25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Supper from service
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May 19, 2025 -

City KIA of Greater Orlando responded

Lorraine, We appreciate you for leaving Devon this phenomenal review! We are delighted to know that she was very helpful, kind and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know.

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