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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,376 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,376 reviews

April 27, 2025

My Kia e brake was not working called Kia service the manager Mike sent me a Kia service tow truck and gave a loaner. Quick professional thank you More

by DANSCARV30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 28, 2025 -

City KIA of Greater Orlando responded

DAN, We are grateful for you leaving Mike this exceptional review! We are pleased to know that he was quick, professional and gave you a loaner. We hope to serve you again in the future.

April 27, 2025

Very Good All people treat you very well from the moment you arrive until you leave... More

by anjorona
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very good and treated you well from the moment you arrived until you left.

April 27, 2025

Abel was courteous and professional and was well knowledgeable about the products and services , that were available from City Kia ! More

by MOFFIT1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this marvelous review! We are delighted to know that he was courteous, professional and knowledgeable about products/services. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 27, 2025

The best attention He is a very kind guy, he explains with details all my options More

by miangyleidy
Recommend Dealer
Yes
Employees Worked With
I think Franco but I'm not sure
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this terrific review! We are happy to know that he was very kind, gave the best attention and explained all the details with your options.

April 27, 2025

Very Good All people treat you very well from the moment you arrive until you leave... More

by anjorona
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very good and treated you well from the moment you arrived until you left.

April 27, 2025

They took care of me and met all my needs. It. Was. Super. Crazy. Amazing. Lol More

by JJ Camacho
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

JJ, We are grateful for you leaving us this stunning review! We are pleased to know that they took care of you and met all your needs.

April 27, 2025

She always kept me updated with all that was going on with my car. She was so very nice and always was there to answer my calls More

by DROESELER
Recommend Dealer
Yes
Employees Worked With
Joycelyn
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Apr 27, 2025 -

DROESELER responded

I was so happy with my service I had the best experience ever.Joycelyn was very informative with everything.

Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jocelyn this wonderful review! We are pleased to know that she was very informative with everything, very nice and kept you updated on your car.

April 27, 2025

Great customer service from Zack. I will be going back. Ask for Zack he’ll take care of you More

by leo72sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Leo, Thank you for leaving Zach this incredible review and recommendation! We look forward to serving you again in the future when the time comes. We are happy to know that he provided you with great service.

April 27, 2025

Devon made sure I was informed of what was happening as well as any findings that needed to be addressed. It took longer than I planned but I was relieved that the vehicle is going to be in better conditi More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Lizzy, We appreciate you for leaving Devon this stellar review! We are delighted to know that she kept you informed on your vehicle and fixed everything so your vehicle is in better condition. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 27, 2025

Juan Assured me that he would find out what 2 other shops couldn't figure out. And He did ! Plus , we really built a strong report and I am bringing the Sorento back to City Kia for any maintenance. Juan rea More

by Dinofalkfino
Recommend Dealer
Yes
Employees Worked With
Juan Castillo ! He was Amazing!
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this remarkable review! We are delighted to know that he really went above and beyond for you and you are satisfied with your service experience here at City KIA of Greater Orlando!

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