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City KIA of Greater Orlando
Orlando, FL
2,323 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,323 reviews
July 23, 2025
Miguel from Accessories took great care of the window tint on my son's first car. He was courteous, professional, and timely in all of our interactions. He walked us out to do a final inspection of the tint on my son's first car. He was courteous, professional, and timely in all of our interactions. He walked us out to do a final inspection of the work and gave great advice to ensure there were no issues. More
by Amlivesay1
Verified CustomerEmployees Worked With
Miguel
July 23, 2025
This was my first time going there. Everyone was very kind. Jonathan Cordoba our service rep was amazing. He answered all my calls and helped me feel at ease through sending pictures an Everyone was very kind. Jonathan Cordoba our service rep was amazing. He answered all my calls and helped me feel at ease through sending pictures and videos of my cars faults and service repair costs. I totally recommend him and City Kia hands down A+ customer service. More
by nymm1
Employees Worked With
Jonathan Cordoba
July 23, 2025
Max was wonderful! He took the time to listen to my needs/wants and made it happen. He was great! He took the time to listen to my needs/wants and made it happen. He was great! More
by nataliacvelez0204
Employees Worked With
July 23, 2025
Samer in Sales and Miguel in accessories are a pleasure to work with! The Finance department took way too long to get the paperwork together. The Sales Manager omitted the City Care package without discl to work with! The Finance department took way too long to get the paperwork together. The Sales Manager omitted the City Care package without disclosing that fact. Upon inquiry, another Sales Manager was rude and became argumentative when I asked for help. I thought we had gotten a fair deal when we drove away but it seems now that we didn't. More
by Amlivesay1
July 22, 2025
Everytime I come dor maintenance we are treated wonderfully. Customer service is at a 100. No complaints and will continue to bring g my vehicle here wonderfully. Customer service is at a 100. No complaints and will continue to bring g my vehicle here More
by RAFAELYN GONZALEZ
Employees Worked With
July 22, 2025
Good place to buy. The sales team is amazing. Service is a different story. I came in and waited 20 minutes for someone to help me. I had an appointment. I stood th The sales team is amazing. Service is a different story. I came in and waited 20 minutes for someone to help me. I had an appointment. I stood there watching employees idle and when I asked what's going on the larger black man was really rude. It took over 2.5 hours for a service which is incredibly long. More
by cyclops194
Employees Worked With
I don't recall the names.
