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City KIA of Greater Orlando

Orlando, FL

4.4
2,147 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,147 reviews

July 18, 2025

The service advisors greeted me immediately. Handled my issue got it diagnosed and the parts were ordered. They made sure everything was handled very smoothly and even assisted in getting the p More

by gary-mitchell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JONATHAN in service. Very professional.
July 18, 2025

Good customer service from all the service advisors. Everyone is busy. Very efficient dept always More

by COULSONELEANOR
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Recommend Dealer
Yes
Employees Worked With
Juan Castillo
July 17, 2025

I’ll never come back to this dealer, never never never thank you for nothing More

by The best
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Recommend Dealer
No
Employees Worked With
Fer
July 17, 2025

We were assisted by Jason Torres and had an excellent experience! His service was clear, straightforward, and highly professional. He provided accurate information, answered all our questions patiently. More

by claudia_lyria
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jul 17, 2025 -

City KIA of Greater Orlando responded

Claudia, We are delighted to hear that Jason was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

July 17, 2025

Me rompieron las tuercas de los Aros y se atreven a decir que estaban dañas cuando eran nuevas Y en una ocasión me llevaron un dinero no fue mucho pero como quiera More

by ketsiaqa
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Every staff member we met were friendly & welcoming. Job was diligent & accommodating during the sales negotiations. The financing agreement was explained thoroughly & patiently by James. Aisha was enga More

by JHPAPPAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Harris, Aisha Andujar, Christian Rios, Jacob Levine, John Murphy, Sam (?)
Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. James, Aisha, Cristian, Jacob, John, and Sam will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! Congratulations on your new vehicle and if there is anything else- City Kia can do for you please be sure to let us know!

July 17, 2025

It Was a very good experience, everything was so fast and the workers are so kind full More

by Sebaschsan2@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ and hassle-free!

July 17, 2025

Good service, all the information was crear and the salesman LUNA was outstanding, good customers service. More

by Jcalmonte18
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, On behalf of everyone here at- City Kia, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Luna was such a great help.

July 17, 2025

Extremely satisfied with the service and with the attention provided by the service advisor Daniel Landeiro. More

by Vivilazz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro, my service advisor
Jul 18, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for spreading the word about the great service you received at- City Kia. Daniel is a great asset to our team and will be happy to hear about your positive experience.

July 17, 2025

The only thing I did not like was they told me for the three months no interest no credit pull , but when i was doing my purchase, they asked me for my social and everything else More

by carlos_zamora_72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

City KIA of Greater Orlando responded

Carlos, Thank you for your review and feedback. Please give us a call at our dealership and ask for the Manager, we would love to assist you.