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City KIA of Greater Orlando

Orlando, FL

4.5
4,685 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,685 reviews

June 18, 2026

Despite being busy I was greeted promptly and everything was explained without me feeling rushed. Everyone was very friendly. The only issue was my car was blocked in and it took a while for someone to come More

by Evie5719
Recommend Dealer
Yes
Employees Worked With
German
Jun 18, 2026 -

City KIA of Greater Orlando responded

Evie, It's great to hear that German was able to help you. Our goal is to make sure everyone who walks through the door leaves happy, but hearing that your vehicle was blocked in and caused you stress. We will share this with our team so it is on everyone's radar. Thank you for choosing City KIA of Greater Orlando!

June 18, 2026

Walter was awesome and really helped us I will recommend city Kia to friends and family More

by TENOLLOT
Recommend Dealer
Yes
Employees Worked With
Walter
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you felt well supported during your new Kia purchase. Thank you for recommending us to friends and family.

June 18, 2026

Routine maintenance, oil, recall I do not enjoy having to do these every time and having to write a certain amount of words More

by CRAIGBURMEISTER
Recommend Dealer
Yes
Employees Worked With
Bryan
June 18, 2026

Pretty drop off and notifications Great Great Great Great Great Great Great Great Great Great More

by CRAIGBURMEISTER
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re delighted our drop-off process and service notifications for your Kia Telluride met your expectations. Your feedback motivates our team to maintain clear and efficient communication. We look forward to assisting with your next service visit.

June 18, 2026

Excelente siempre me han atendido muy bien lo recomiendo a toda mi familia y amistades More

by Carlaguzmanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our team has provided you such positive service and that you recommend us to family and friends. Knowing your Kia is in good hands means a lot. We appreciate your support.

June 18, 2026

He met my expectations, and I left with the car I wanted; his work was excellent. More

by b.beraldi
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rocha
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re delighted Felipe met your expectations and helped you drive away in your new Kia Carnival. Thank you for highlighting Felipe’s excellent work. Please reach out if you ever need anything.

June 18, 2026

I was there from 6:55 am until 1 pm. Do you have on the ultimately? I was told that they couldn't find anything wrong with my car and they attributed the issues or the concerns to a weak More

by Topazietta
Recommend Dealer
No
Employees Worked With
Daniel and Frank
June 18, 2026

Exelente atención por eso City Kia es el mejor dealer de la Florida, por eso es el Tercer mejor concesionario KIA de estados Unidos More

by martinrusa24
Recommend Dealer
Yes
Employees Worked With
German
Jun 18, 2026 -

City KIA of Greater Orlando responded

What a boost to learn our attention helped earn a spot among the top Kia dealers. Thank you for trusting us with your Sportage service and for sharing such positive feedback.

June 18, 2026

Professional, nice and respectful service advisor Kept me up to date on my vehicle status Good experience More

by Snowpanda29
Recommend Dealer
Yes
Employees Worked With
Franko Papagno
Jun 18, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience. We’re glad our service advisor treated you with respect and kept you informed throughout your visit. Thank you for entrusting us with your Kia Forte, and we look forward to helping you again.

June 18, 2026

Jeremy was an awesome person. It was straight to the point got me to understand everything I needed to understand about my vehicle and the problems that was on the vehicle Jeremy More

by LUGO210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
Jun 18, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our service team provided clear, concise explanations for your Kia Seltos. Thank you for sharing your feedback and for the 5-star rating.