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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,285 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,285 reviews

April 17, 2026

Excellent service Excellent service. Juan Castillo is a very friendly person and was always attentive to everything. More

by MIGUEL_ROMERO2
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Apr 17, 2026 -

City KIA of Greater Orlando responded

We’re pleased you found our service attentive and friendly for your Kia Sorento. Your feedback means a lot, and we look forward to welcoming you back.

April 17, 2026

Not pleased with the service, my vehicle was held 23 days. I understand the work and parts take time to be delivered but no follow up unless I called. Lack of communication with the customer. More

by JOITA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Landeiro
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April 17, 2026

Very nice staff, service is always quick, and they always explain everything to me. Will always return More

by Plasenciadalila1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Report | Print
Apr 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s quick service and clear explanations make your Kia Seltos visits smooth. Thank you for your continued trust. We look forward to seeing you again.

April 17, 2026

The vehicle was still on warranty ,thy won’t call the company for us ,had to pay and get reimbursed , More

by Mikeluttrell773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danil landeiro
Report | Print
April 17, 2026

Awesome Josh Farley went out if his way to help me any way he could. More

by TIFFANY L.
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team went above and beyond during your KIA Optima service. Thank you for the 5-star rating. We look forward to helping you again.

April 17, 2026

My appointment was at 11am was finished at 3pm. 32000 miles checkup with balancing tire rotation. Asked for a wash that didn't happen was wiped off. More

by Kojak
Recommend Dealer
Yes
Employees Worked With
Tony Andral very very nice
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Apr 17, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 17, 2026

My experience with the dealer was great, Daniel, a very polite, respectful professional and friendly. He explained everything to me about the situation and the process, also he sends me home and sends an U More

by MANDIEJOHN8998
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that your service visit was smooth and that our team member provided clear explanations. We’re pleased we could arrange an Uber and a loaner while your Kia Sorento remained in for service. Thanks again for sharing your experience.

April 16, 2026

Dealing with Franco was definitely the best experience I had there for just a recall explained everything to me and contact me at the time he said it would be to do the work on the car. More

by gmc138
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear the recall process for your Kia Telluride was clear and completed on schedule. Thank you for the five-star rating. We look forward to serving you again.

April 16, 2026

Greeted you at the door, understood what I needed and wanted. He had my back the whole process. More

by USAATOAM
Recommend Dealer
Yes
Employees Worked With
Manuel
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Apr 16, 2026 -

City KIA of Greater Orlando responded

We’re pleased you were greeted promptly, that our team understood what you needed, and that you felt supported throughout the process. Congratulations on your new Kia. We look forward to assisting you again soon.

April 16, 2026

They saw me and helped me as fast as they could so I can go about my day More

by Otaruwolf
Recommend Dealer
Yes
Employees Worked With
Hector and Tony
Report | Print
Apr 16, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star review. We’re glad our team was able to get you in and out quickly so you could continue your day. Please reach out if you need anything else for your Kia.

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