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City KIA of Greater Orlando

Orlando, FL

4.4
2,326 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,326 reviews

July 18, 2025

Good customer service from all the service advisors. Everyone is busy. Very efficient dept always More

by COULSONELEANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Jul 23, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled.

July 18, 2025

Excellent service, very satisfied with the consultant, very with the condition of vehicle and the waiting time was comfortable. More

by YAMILOMAR2113
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

City KIA of Greater Orlando responded

Yamilo, We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

July 17, 2025

I’ll never come back to this dealer, never never never thank you for nothing More

by The best
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Fer
July 17, 2025

We were assisted by Jason Torres and had an excellent experience! His service was clear, straightforward, and highly professional. He provided accurate information, answered all our questions patiently. More

by claudia_lyria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jul 17, 2025 -

City KIA of Greater Orlando responded

Claudia, We are delighted to hear that Jason was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

July 17, 2025

Every staff member we met were friendly & welcoming. Job was diligent & accommodating during the sales negotiations. The financing agreement was explained thoroughly & patiently by James. Aisha was enga More

by JHPAPPAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Harris, Aisha Andujar, Christian Rios, Jacob Levine, John Murphy, Sam (?)
Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. James, Aisha, Cristian, Jacob, John, and Sam will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! Congratulations on your new vehicle and if there is anything else- City Kia can do for you please be sure to let us know!

July 17, 2025

Good service, all the information was crear and the salesman LUNA was outstanding, good customers service. More

by Jcalmonte18
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, On behalf of everyone here at- City Kia, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Luna was such a great help.

July 17, 2025

Extremely satisfied with the service and with the attention provided by the service advisor Daniel Landeiro. More

by Vivilazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro, my service advisor
Jul 18, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for spreading the word about the great service you received at- City Kia. Daniel is a great asset to our team and will be happy to hear about your positive experience.

July 17, 2025

The only thing I did not like was they told me for the three months no interest no credit pull , but when i was doing my purchase, they asked me for my social and everything else More

by carlos_zamora_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

City KIA of Greater Orlando responded

Carlos, Thank you for your review and feedback. Please give us a call at our dealership and ask for the Manager, we would love to assist you.

July 17, 2025

I was assisted by Quan Peoples. Although he is a new salesman with City KIA, I was very impressed with the knowledge he had of the two different models I was considering to purchase More

by JERRYSALSABOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raequan Peoples
Jul 18, 2025 -

City KIA of Greater Orlando responded

Jerry, Thank you so much for the kind words and loyalty. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Quan will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! If there is anything else- City Kia can do for you please be sure to let us know!

July 17, 2025

Juan was very responsible he treat me like family and answered all my questions very satisfied. More

by ROMANBLANCA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 18, 2025 -

City KIA of Greater Orlando responded

Roman, Thank you for sharing your experience with us. We are glad to hear your trip to- City Kia was so pleasant with Juan. We look forward to the next opportunity to serve your automotive needs.

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