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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,376 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,376 reviews

April 25, 2025

Devon was very courteous She understood my concerns and suggested the best service package which would give me the best service for my vehicle. Very satisfied. More

by hsday2day
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that Devon provided you with top-notch service. We wish you safe travels. If you ever have any further questions or concerns, please do not hesitate to give us a call.

April 25, 2025

Daniel was fantastic ensure all my concerns were taken care and services were completed in a timely manner. Very polite. Thank you More

by gina0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Gina, thank you for your positive review! We are glad that Daniel got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 25, 2025

It was an easy transparent easy negotiation process. Carlos R was exelent. My 1st time buying anything else than Toyota but this process have changed my mind. Definitely doing other business in the futu More

by andreinafps
Recommend Dealer
Yes
Employees Worked With
Carlos rivera
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this excellent review! We are honored to have had the opportunity to work with you, and we are thrilled that Carlos provided you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

April 25, 2025

I had. Great service. They keep me well informed on the progress of my car More

by tootsieNo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Tootsie, We appreciate you for leaving us this spectacular review! We are delighted to know that our team kept you well informed on the progress of your car and provided you with great service.

April 25, 2025

Excelente servicio gracias por su grandioso trabajo buena atención están pendiente de nosotros me encanto hacen un buen trabajo More

by inestgb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña! Nos complace saber que nuestro equipo estuvo atento, hizo un buen trabajo y le brindó una excelente atención. Esperamos poder servirle nuevamente en el futuro.

April 25, 2025

Everyone was very professional And courteous and fast service Also they followed up with my next appointment More

by lionelgarcia15
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional, courteous and provided you with fast service.

April 25, 2025

Excellent even if had to wait 5 hours but very professional, service excellent, very helpful, and friendly. ???????????? More

by Garciar1943
Recommend Dealer
Yes
Employees Worked With
Josh the best
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very professional, helpful and friendly. We wish you safe travels until we meet again!

April 25, 2025

Jay in the service department is phenomenal. He is professional, straight forward, knowledgeable, and friendly. Very great customer service from all who was there that morning. More

by Igknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in the service department
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jay this stunning review! We are pleased to know that he is phenomenal, professional, straight forward, knowledgeable and friendly. We hope to serve you again in the future when the time comes.

April 25, 2025

Easy to make an appointment and the service agent was excellent t. The work was performed timely and accurately. More

by NATIONSJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceras
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were excellent and performed the work timely/accurately.

April 25, 2025

Everyone was courteous and helpful. They kept me well informed through out our visit. Thank you! More

by JBBADGETT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance organizer
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was courteous, helpful and kept you well informed throughout your visit.

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