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City KIA of Greater Orlando

Orlando, FL

4.4
1,633 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,633 reviews

May 12, 2025

Excepto Excelente atención, recomiendo a City kia Orlando Excelente atención todo el personal, dedicados a resolver todas las necesidad q uno tenga More

by PARRAYESI61
Recommend Dealer
Yes
Employees Worked With
Abel, excelente atención por parte de el, lo recomiendo, muy amable y en todo me ayuda a resolver
May 13, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo se dedicó a resolver todas las necesidades de su vehículo y le brindó un servicio excelente.

May 11, 2025

Great! Always does a good job and explains really well. We keep going back because of the great service. More

by Stheflopez14
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
May 12, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they always do a good job and explained everything really well. We look forward to serving you again in the future.

May 11, 2025

They listened to the issue I was having and suggested the most reasonable way to take care of it. More

by Bfarrant1031
Recommend Dealer
Yes
May 12, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team listened to the issue you had and gave a reasonable way to take care of it.

May 11, 2025

Me gusta pero es muy lento en servicios para la atención y mantenimiento de sus vehículos More

by jorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y comentarios. Lamentamos mucho que su experiencia con el servicio haya sido lenta. Entendemos su frustración y nos gustaría hablar con usted sobre este asunto. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio; con gusto le ayudaremos.

May 11, 2025

This was the BEST visit ever. Oil change in and out in an hour!!! Typically takes 2+ hours and you are short handed. I was called 4 times by 4 different people to remind me my app More

by Jnichol
Recommend Dealer
Yes
Employees Worked With
Anthony
May 12, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team had you in/out in an hour and made this visit the best you ever had. We look forward to continue serving you in the future.

May 11, 2025

Arrived for my appointment about 10 minutes early. It was for an oil change and tire rotation. Oil was changed, tires were rotated, and the car was washed and almost exactly an hour! From the time I p More

by Ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
May 12, 2025 -

City KIA of Greater Orlando responded

Ren, We are grateful for you leaving us this flawless review! We are pleased to know that our team provided you with fast and great service. We hope to serve you again in the future.

May 11, 2025

Excelente atención del vendedor, ciertos inconvenientes a la hora de agregar servicios no solicitados a la factura de venta. More

by Adjeblazco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 12, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Le ofrecemos nuestras más sinceras disculpas por los problemas que tuvo. No dude en llamarnos y preguntar por el gerente de ventas. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

May 11, 2025

Great customer service and attention to detail. Always seeking the best deals and taking your needs into consideration More

by joelaviles2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz Rosanna Eric
May 12, 2025 -

City KIA of Greater Orlando responded

Joel, We appreciate you for leaving us this spectacular review! We are delighted to know that our team was attentive to detail and always takes your needs into consideration. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 11, 2025

City KIA was quick in service. The employees were helpful and kind. They answered any questions I havd. More

by BOND.KITREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was helpful, kind and answered any questions you had. We hope to serve you again in the future.

May 10, 2025

Service was great and Jason Torres was extremely helpful and attentive to our vehicles maintenance needs. More

by marcus_tamplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 12, 2025 -

City KIA of Greater Orlando responded

Marcus, We are grateful for you leaving Jason this exceptional review! We are pleased to know that he was extremely helpful and attentive to your vehicle maintenance needs.

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