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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,760 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,760 reviews

March 27, 2025

I loved Everything it was amazing would definitely come back to this location for sure More

by FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Mar 27, 2025 -

City KIA of Greater Orlando responded

FAITH, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that everything was amazing. We wish you safe travels until we meet again!

March 27, 2025

Everything is fine, they could have washed the car better, the car was practically not washed. But no complaints! More

by SASHASUL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Vice
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Mar 27, 2025 -

City KIA of Greater Orlando responded

Sasha, We are grateful for you leaving us this extraordinary review! We are pleased to know that everything was fine and no complaints. We will take your feedback into consideration and do better sorry about that. We hope to serve you again in the future when the time comes.

March 27, 2025

Everyone was great! No complains. Communication as expected, agent attention and responsiveness just right. Free food! More

by Nancylrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 28, 2025 -

City KIA of Greater Orlando responded

Nancy, We are grateful for you leaving us this flawless review! We are pleased to know that our team was great, communicative as expected and responsive. We hope to serve you again in the future when the time comes.

March 27, 2025

Very considerable service rep (Josh F). Although the work took 3+ hours, he kept me updated. The waiting sea is very comfortable, including the outside tables. Very pleased with the care fo More

by RMKLAERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley ⭐️⭐️⭐️⭐️⭐️
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Mar 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this positive review! We are happy to know that he was very considerate, kept you updated on your vehicle and you are very pleased with the care he gave your vehicle. Please do not hesitate to let us know how we may be of further service to you.

March 27, 2025

Very good Nice service, very polite, and quick service. When I arrived I was greeting nicely,and the process was quick and simple. Excelent service. Thanks. More

by Lucia Espinal
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 27, 2025 -

City KIA of Greater Orlando responded

Lucia, Thank you for leaving us this amazing review! We are happy to know that our team was very polite, greeted you nicely and made the process quick/simple. Please do not hesitate to let us know how we may be of further service to you.

March 27, 2025

Terrible! We won't go back to that dealership. They were rude and treated us disrespectful! More

by Rebeccaburgess
Recommend Dealer
No
Employees Worked With
Adrian
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March 27, 2025

Everything went smoothly and as expected. I appreciated having the Lyft ride home. Good job! More

by buysd
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that everything went smoothly/as expected, did a good job and got you a Lyft ride home. Please do not hesitate to let us know how we may be of further service to you.

March 27, 2025

Needed a oil change Needed oil change and let Jay know there was a tear in my set. He is looking into it for me. More

by Carebear280604
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 28, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he is looking into the tear for you. We wish you safe travels until we meet again!

March 27, 2025

Very pleased with explanation from Abel about my 2024 Kia Sportage,service was the greatest More

by mdolphins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 28, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that his explanation about your 2024 KIA Sportage was the greatest. We wish you safe travels until we meet again!

March 27, 2025

It seemed to take a very long time to fix and I had to keep reaching out to get updates. In all, I brought the car in 3 times for the same issue. The last time I brought it in, the car was at the dealer More

by android154lyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo, Jessica, AG
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