Back

City KIA of Greater Orlando

Orlando, FL

4.4
2,766 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 2,766 reviews

March 22, 2025

Great people good atention i'm happy costumer thank you so much for take care of me More

by Allenwwjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonatan
Mar 24, 2025 -

City KIA of Greater Orlando responded

Allen, Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, took care of you and were good with the attention they gave you. We wish you safe travels until we meet again!

March 22, 2025

Very kind and knowledgeable evaluation of the vehicular. Fast track to get the car going to service. Only point of improvement would be to pay more attention to clean better, there were finger marks inside More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service
Mar 24, 2025 -

City KIA of Greater Orlando responded

Gustavo, Thank you for leaving us this positive review! We are happy to know that our team was very kind and knowledgeable. We will take your feedback thanks for letting us know. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

Good service advisor, she made sure i wasn’t waiting long because I had to previously reschedule due to a long wait time. More

by Jonbmil37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this amazing review! We are happy to know that she was good and made sure you weren't waiting long since you had to reschedule due to a long wait time before. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

I had a great experience with frank. He was efficient and available when needed. Kept me up to date with every thing going on. More

by rafaelyngonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service dept.
Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Frank this spectacular review! We are delighted to know that he was efficient, available when needed and kept you updated on everything going on. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

It was great. Welcoming, knowledgeable, and helpful They made you feel like you were not just another sale More

by franchy01
Recommend Dealer
Yes
Employees Worked With
Jesus Reno's
Mar 24, 2025 -

City KIA of Greater Orlando responded

Franchy, We appreciate you for leaving us this remarkable review! We are delighted to know that Jesus was welcoming, knowledgeable, helpful and did not make you feel like another sale. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 22, 2025

I waited four hours for the service. I came in for an oil change and got talked into two other services All totaling $600. They kept mentioning my warranty could be in jeopardy if I didn More

by J & C Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jocelyn was very courteous and polite but still sold me services I don’t Believe were needed
March 22, 2025

Employees were nice and polite. Service did not take too long. They were very clear with prices and did not try to hide anything. More

by stephenmercado95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Mar 24, 2025 -

City KIA of Greater Orlando responded

Stephen, Thank you for leaving us this incredible review! We are happy to know that our team was nice, polite and very clear with prices with you. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

La atención es excelente el personal es muy amable, el Sr Franko fue excepcional nos entregó el carro en mucho menos tiempo de lo esperado y se preocupo por qué nosotros estuviéramos bien mientras esperábamo More

by YORRY1508
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sr Franko el encargado de nuestro vehículo
Mar 24, 2025 -

City KIA of Greater Orlando responded

YORRY, ¡Agradecemos que le hayas dejado a Franco esta reseña tan fenomenal! Nos alegra saber que fue excepcional, que te entregó el coche mucho antes de lo esperado y que se aseguró de que estuvieras bien mientras esperabas. Si necesitas ayuda con algo más, no dudes en hacérnosla saber.

March 22, 2025

Estimado Sr. Jay y equipo de Kia, Quiero expresar mi sincero agradecimiento por el trato excepcional que recibí durante mi reciente experiencia con ustedes. More

by Ángel Rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 24, 2025 -

City KIA of Greater Orlando responded

Angel, ¡Gracias por dejarle a Jay esta increíble reseña! Nos alegra saber que fue atento, profesional y que hizo que su experiencia fuera placentera. No dude en decirnos cómo podemos ayudarle. ¡Felicidades por su nuevo vehículo, de parte de todo el equipo de City KIA of Greater Orlando!

March 22, 2025

They refused to honor the warranty on my car. They lied about repairs they made saying I had signed agreeing to pay which I didn't. They reported that the car was worth 20k and they sold it fo More

by pittypat8709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember and don't care
...
209
...