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City KIA of Greater Orlando

Orlando, FL

4.4
2,551 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,551 reviews

March 23, 2023

Amazing service and incredibly accommodating. I would HIGHLY recommend City Kia and specifically Jason Torres. More

by Nova1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review and recommendation! We are thrilled that Jason and the team could provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts and we hope to see you again the next time you are in need of automotive service!

March 23, 2023

I really appreciate John smith and German Valencia for putting me in my dream car. I really love my car and I will recommend them to everybody I know who buying a new car to hit up John and German they go More

by tiennagreen
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
John smith and German Valencia
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving John and German this positive review and recommendation! We are so glad that they took great care of you and made your experience with us an all-around success. They will be delighted to know that you deeply value their assistance. We warmly congratulate you on your dream vehicle- on behalf of the entire team!

March 23, 2023

This will be the third car I purchase here . The people that work on this dealership honestly makes the difference in all aspects . Great place to deal with to purchase a vehicle More

by Sergio Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar , Diego , Ramon
Mar 23, 2023 -

City KIA of Greater Orlando responded

Sergio, Thank you so much for your excellent review! We are honored by your continued business, an we are so glad that our team could provide you with top-notch service! It is our pleasure to assist you in any way possible. We cannot wait for you to enjoy your new ride! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 21, 2023

I have brought 2 cars from this dealership, they have not let me down. They are always professional and very polite. Kia is amazing!!! I am so happy that everything went smooth with purchasing my car. More

by suzyadorno
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry /(salesman), Tim Duke, Carlos Castillo
Mar 22, 2023 -

City KIA of Greater Orlando responded

Suzyadorno, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Henry took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 20, 2023

Have been taking my car there for service since I got it. Great service, courteous and very organized. Service agent Shay was very sweet and explained to me what had been done to my vehicle. More

by santos.siaca
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Shay Rivera
Mar 21, 2023 -

City KIA of Greater Orlando responded

Santos.siaca, Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Shay was both kind and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 18, 2023

If there were 10 stars, I'd click them all! This dealership experience far exceeded my expectations (which are always very high). The managers, sales, and service staff were all second to none. More

by Lenni Jo Yarchin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Wong, Gabriel Polanco
Mar 20, 2023 -

City KIA of Greater Orlando responded

Lenni Jo Yarchin, Thank you so much for your amazing review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2023 Kia Telluride SX Prestige X-Line- on behalf of the entire team!

March 18, 2023

Front desk lady was quick to help me. Clean area. My sales guy Arnaldo Orriols helpful and was knowledgeable in the car I was interested in. More

by Sol1960orl
Recommend Dealer
Yes
Employees Worked With
Germán valencia
Mar 20, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are so glad that Arnaldo and the team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call,

March 17, 2023

All was well done and the areas used were clean and nice. The service was outstanding with an exception - had to go through a second day to do a missed item from the first day. Shay was very nice as my point More

by manhugsfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay and Dan the Man, Carlos Castillo
Mar 21, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are happy to hear that Shay and Dan could get your automotive needs taken care of and we appreciate your patience throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any questions or concerns.

March 17, 2023

I’m super happy with the Kia Hybrid Sportage Prestige Ex I just purchased. Thanks to the BEST salesman Austin Ariel for helping me find this particular awesome suv. Had to wait 3 months for the vehicle to a More

by janetgordon
Recommend Dealer
Yes
Employees Worked With
Austin Arielle
Mar 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are happy to hear that Austin took great care of you! Your satisfaction means so much to us. We warmly congratulate you on your new Kia Sportage Prestige EX Hybrid- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 16, 2023

Always extremely happy with the level of customer service at City Kia Orlando. Ashan Hack was my service advisor and was spot on from the moment he opened my door to the time he walked me back to my car whe More

by Rich S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashan Hack
Mar 17, 2023 -

City KIA of Greater Orlando responded

Rich, Thank you so much for your positive review and recommendation! We are so glad that Ashan could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

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