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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,374 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,375 reviews

April 22, 2025

Great service very profecional and kind I will recommend this place Great customer service I'm so happy More

by Angycaicedo32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Angy, We are grateful for you leaving us this extraordinary review and recommendation! We are pleased to know that our team was very professional, kind and provided you with great service. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 22, 2025

I had a very fast service. Yaz was awesome. She found the perfect car for me. More

by karine_bmeirelles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaz
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Karine, Thank you for leaving Yez this incredible review! We are happy to know that she was awesome, found the perfect car for you and provided you with very fast service. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 22, 2025

Jay was great. Jay was great. Service was excellent No Sorry Bye No No No More

by Spazfla
Recommend Dealer
Yes
Employees Worked With
5
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Apr 23, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jay this exceptional review! We are pleased to know that he was great and provided you with excellent service.

April 22, 2025

Great pleasant efficient knowledgeable nice memorable courteous clean kind on-time options Lyft hours fair More

by torsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile (Service Department)
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Torsha, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, pleasant, efficient, knowledgeable, nice and courteous. We wish you safe travels until we meet again!

April 22, 2025

I had a damaged tire. Daniel resolved my issue quickly. Daniel was able to get my issue resolved in one day. More

by DTRAVIS0
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he resolved your issue quickly and in one day. We wish you safe travels until we meet again!

April 22, 2025

El mejor servicio y atención wow! ! Me ofrecieron transporte para la casa y luego para buscar mi carro More

by WDJPRODUCTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Apr 23, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta increíble reseña! Nos alegra saber que nuestro equipo le ofreció transporte a casa y luego a recoger su coche, fue atento y le brindó el mejor servicio.

April 22, 2025

Excellence Excellence, a good deal Excellence, a good treatment and very grateful for your attention More

by villaltayantami
Recommend Dealer
Yes
Employees Worked With
Manuel
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Apr 23, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team gave you good treatment and were attentive. We hope to serve you again in the future.

April 22, 2025

The best company, they have a pretty fast service and they also offer free service for you to get back to your house or work place and the same to pick you up and get you back to the dealer to pick your More

by canelo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

City KIA of Greater Orlando responded

Canelo, We appreciate you for leaving us this remarkable review! We are delighted to know that our team is the best, provided you with pretty fast service and offer you free rides to go where you need to go and then back here to pick up your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 22, 2025

Unprofessional Lack of motivation Overly optimistic Crowded Not timely mannered Excuses Disrespectful Some service advisors are good More

by DISAYACORTES906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 21, 2025

Excellent service. The entire service was friendly and well explained by everyone at the dealer More

by Virviescas20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Montenegro
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was friendly and explained everything well. Please do not hesitate to let us know how we may be of further service to you.

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