Back

City KIA of Greater Orlando

Orlando, FL

4.5
4,699 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,699 reviews

May 17, 2026

It's was good and easy. He took really good care for me and met my expectations. More

by leylaper10
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 18, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback! We're glad we could provide you with good service and meet your expectations. We appreciate your business!

May 17, 2026

Got routine maintenance done and fixed a piece of the interior trim. Team was helpful and quick More

by jandadouglas10
Recommend Dealer
Yes
May 18, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 17, 2026

Charged me for a lot of things that I did not know that I needed. Purchased a CD player - which they installed in my glove compartment but it is not connected to my electrical panel. I have not been able to More

by rorypenland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franz Magnaye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Accessories
May 19, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience and that your we do apoligize for the issue of with the installation of the CD player. Please contact us a the dealerhsip and ask for the service manager so we can address your concerns.

May 17, 2026

My experience at the dealership was very positive overall. The wait time was a little longer than expected, but honestly that was understandable given how busy it was.Throughout the entire process, T More

by Bridgette14d2007
Recommend Dealer
Yes
Employees Worked With
Tony
May 17, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to know that our team’s attentiveness made the extra wait feel worthwhile during your KIA service. Thank you for recognizing our efforts, and we look forward to assisting you again soon.

May 17, 2026

Was Amazing! Nice person and he told me 2 hours and it was true Was Amazing! Nice person and he told me 2 hours and it was true. Great job More

by mariviur25
Recommend Dealer
Yes
Employees Worked With
Tony
May 17, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear your service was completed within the promised two hours and that our team member made the experience welcoming. We appreciate your five-star rating and look forward to assisting you with any future vehicle needs.

May 17, 2026

Very professional. Answered all my questions and kept me updated on progress of service My family loved the customer service also More

by Maria Ruiz
Recommend Dealer
Yes
Employees Worked With
Julio
May 17, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team answered all your questions and kept you informed during your Kia’s service. We’re pleased your family enjoyed the level of care as well. Thank you for sharing your experience.

May 17, 2026

AG is always great to work with and everyone is so nice. Appreciate the rideshare, too. More

by Theterrillfamily
Recommend Dealer
Yes
Employees Worked With
AG
May 18, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

May 16, 2026

Great customer service Friendly, attentive, professional service that exceeded expectations and made every visit enjoyable. More

by Sarai.escalera
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
May 16, 2026 -

Sarai.escalera responded

Friendly, attentive, professional service that exceeded expectations and made every visit enjoyable. Abel Cruz

May 16, 2026 -

Sarai.escalera responded

Exceptional customer service with kindness, efficiency, clear communication, and genuine care always.

May 16, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 16, 2026

The vending machine was broken in the waiting area, which was inconvenient as we waited 6 hours for the service. Other than that the guest service and level of care with my vehicle was top notch. More

by rangerhippo
Recommend Dealer
Yes
Employees Worked With
Aisha Andujar
May 16, 2026 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

May 16, 2026

He was super attentive and knowledgeable Made everything super seamless He knew a lot of the car and gave great explanations on everything More

by alyssambrown96
Recommend Dealer
Yes
Employees Worked With
Jay
May 16, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
26
...