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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,376 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,376 reviews

April 19, 2025

Brought soul in for recall. Nate and Adrian were great. Will definitely bring in for service in the future More

by HARRIET_RUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado & Adrian Labycz
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Apr 21, 2025 -

City KIA of Greater Orlando responded

HARRIET, We are grateful for you leaving Nate and Adrian this exceptional review! We are pleased to know that they were great. We look forward to serving you again in the future when the time comes.

April 19, 2025

So far satisfied with the service I received. My service person was very friendly and knowledgeable. More

by bookercarrol555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember his name
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very friendly, knowledgeable and you are satisfied with the service they gave you. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

After a very bad experience at another dealership and swearing off Kia, Zachary may have changed my perspective. I will be going back for service. Thank you. More

by JBARRERA1217
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he has changed your perspective by how good he made your experience. We wish you safe travels until we meet again!

April 19, 2025

Marilyn Santos was such a great employee who assisted me if I could more then 5 stars I would not only did she help me with getting into the car I was looking for she actually took the time to go above and More

by jenn198901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Zapata
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Jenn, We appreciate you for leaving Marilyn this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Marilyn provided you with top notch service. We are delighted to know that she was great, took the time to go above/beyond to make sure everything was perfect and made everything super smooth from beginning to end. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 19, 2025

Employee Ricardo, known as Rico, made a huge difference in customer service. Congratulations to him. He is an excellent employee committed to helping customers. More

by Gustavomelogama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo by RICO
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Gustavo, We appreciate you for leaving Ricardo this remarkable review! We are delighted to know that he is excellent and was committed to helping you. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

Text communication about everything from who was helping us to what was wrong with the car and selecting what to have done to when the car was done and payment. Very handy. More

by MELODYDIANE
Recommend Dealer
Yes
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Apr 21, 2025 -

City KIA of Greater Orlando responded

MELODY, We are grateful for you leaving us this wonderful review! We are pleased to know that our team texted you communication about everything with your car's service. We hope to serve you again in the future when the time comes.

April 19, 2025

Dropped my car for a recall repair, Josh was outstanding in communicating with me throughout the entire process until it was complete. More

by Slav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Slav, Thank you for leaving Josh this amazing review! We are happy to know that he was outstanding in communicating with you throughout the process until your vehicle was completed. Please do not hesitate to let us know how we may be of further service to you.

April 19, 2025

Franco was very professional and offered me excellent attention and service options. Simple, Clear communication. More

by datcteacher
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this positive review! We are happy to know that he was very professional and offered you excellent attention. Please do not hesitate to let us know how we may be of further service to you.

April 19, 2025

Frank was amazing and so helpful! I’m far from the location but purposely purchased my vehicle from here just for the service department. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Jen, We are grateful for you leaving Frank this extraordinary review! We are pleased to know that he was amazing and so helpful. We look forward to continue serving you in the future.

April 19, 2025

It was all good. All good and quickly. Good experience. Pricey but good No Ok More

by KMORALES12345
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that everything was all good, quick and made your experience good. We wish you safe travels until we meet again!

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