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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,559 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,559 reviews

April 22, 2026

Always excellent service, Joshua Parley is the best advisor, takin care any issue, very proud More

by MUREA1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Parley
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Apr 23, 2026 -

City KIA of Greater Orlando responded

Joshua will surely be grateful that you speak highly of their help, thank you for writing this generous review! We invite you to visit us anytime you need reliable automotive help.

April 22, 2026

Needed and oil change and tire rotation and he addressed everything clearly and addressed the recall and my concerns with the window trim More

by nroman_112
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 22, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team handled your Kia’s oil change and tire rotation efficiently while clarifying every detail. We’re glad we could address the recall and resolve your window trim concern. Thank you for trusting us with your Kia’s service.

April 22, 2026

Fue una atención excelente, gracias a la gran ayuda que nos brindó Abel Cruz súper recomendado. More

by dorangel-g10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 22, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear you experienced outstanding attention during your recent Kia service visit. Your high recommendation is greatly appreciated. We look forward to helping you again.

April 21, 2026

Easy to make an appointment and they are always ready to easily explain what needs to be done. More

by nomorjeans
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Apr 22, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback about your Kia Niro service. It’s great to hear that setting up an appointment was simple and that our team could clearly explain the necessary work. We look forward to assisting you with your Niro’s care again.

April 21, 2026

Savannah and Sebastian went above and beyond to get my son in a car the same day.. best service I have ever seen.. thank you again to the team More

by Jagardner577
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Apr 21, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear Sebastian and our team made it possible for your son to drive away in a new Kia K4 the same day. Thank you for sharing your experience and congratulations on the new vehicle.

April 21, 2026

I went in for and oil change and Bryan explained what I should be looking at on my car with the mileage my car has. I appreciated that The service was great and I would definitely recommend City Kia. More

by LMONIQ22
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Apr 21, 2026 -

City KIA of Greater Orlando responded

Thank you for recommending our service and sharing your positive experience with your Kia oil change. It’s great our team took time to explain which items to monitor as mileage climbs. We look forward to assisting you at your next visit.

April 21, 2026

Overall good waited for a long time, but I was due to high volume The experience was good long wait but it was due to high volume More

by willvidot330
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 21, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star rating. We appreciate your patience during our busy period and are glad your Kia Seltos service went smoothly. We look forward to welcoming you back next time.

April 21, 2026

Super friendly and professional. Service was convenient and done well and fairly fast. Josh our tech was very helpful, More

by Sam Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 21, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know how friendly and professional our team was during your Kia Carnival service. We’re glad the process was convenient, efficient, and that our technician could help. We appreciate you choosing us and look forward to assisting you again.

April 20, 2026

He was very helpful and explained everything well. I would definitely recommend him to a friend. More

by KATIEGATOR0203
Recommend Dealer
Yes
Employees Worked With
Able
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Apr 20, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team could assist you and explain everything clearly during your Kia Carnival service. Thank you for recommending us to your friends. We look forward to welcoming you back.

April 20, 2026

5 Star Excelente atencion. Muy bien vendedor. Pero mas que un vendedor trata al cliente como a un amigo. More

by MIGUEL_ROMERO2
Recommend Dealer
Yes
Employees Worked With
Ahmad Suid
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Apr 21, 2026 -

City KIA of Greater Orlando responded

Hola, gracias por la calificación de cinco estrellas. Nos alegra que el trato amable de nuestro equipo le haya parecido más como interactuar con un amigo que con un vendedor. Estamos aquí para ayudarle siempre que nos necesite.

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