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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,478 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,478 reviews

May 27, 2025

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo, Erick Disla, Luis Arraiz, Elsa Rivas
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May 27, 2025 -

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 27, 2025

Thank you for the great customer experience, getting me in and out and also providing Lyft service while my car was being serviced! Thank you Jocelyn for all of your help! More

by GP1DIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn
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May 27, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jocelyn this phenomenal review! We are delighted to know that she was helpful and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 27, 2025

Just had my 2022 KIA Forte serviced. Took longer than we expected, however THEY did EVERYTHING!!! More

by 327LBULLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the service department.
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that our team got your Kia's needs taken care of. We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

Best service department and the personnel it was fantastic From the greeter to the manager very much to detail attention More

by TONYBLANCO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

City KIA of Greater Orlando responded

Tony, thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

May 27, 2025

Excelente atención, rápida, buena asesoría con respecto al servicio. Puntualidad, amabilidad. Recomendado para futuros servicios. More

by Figuerajunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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May 29, 2025 -

City KIA of Greater Orlando responded

Gracias por su evaluacion y recomendacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Mil gracias!

May 27, 2025

Staff was very friendly and educated and helpful, they answered all of my questions. Very great service. More

by ayanabrown23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
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May 29, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review and we are glad that our team was both kind and helpful. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

My advisor was very professional from beginning to end. No complaints Thank you Again Sir More

by DALEISHAROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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May 29, 2025 -

City KIA of Greater Orlando responded

Dale, thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 27, 2025

Communication was horrible. Brought van in for multiple repeat problems that still aren’t fixed after having my van for almost 3 weeks. More

by bhsaunders518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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May 27, 2025

Excellent customer service. Patrick was very helpful and he make sure we left with not only 1 car but 2 cars. More

by noefri24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your amazing review! We are honored to have had the opportunity to work with you, and we are thrilled that Patrick took exceptional care of you. Wishing you the safest of travels in your new vehicles- on behalf of the entire team!

May 27, 2025

AG, greeted us immediately, asked what services we were having performed. Looked at past service history, advised us that it was time for our 30M. mile service. He showed us what that intailed. We decided More

by MSDSHULAR
Recommend Dealer
Yes
Employees Worked With
AG
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May 29, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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