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City KIA of Greater Orlando

Orlando, FL

4.5
4,478 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,478 reviews

May 27, 2025

Our experience with City Kia of Orlando has been top notch. Everyone is courteous and polite. More

by jbneumon
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team is courteous, polite and made your experience top notch.

May 27, 2025

I've been taking my car to City Care for several years now I find them to do some good work More

by SYLVIA.BATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

City KIA of Greater Orlando responded

SYLVIA, We appreciate you for leaving us this phenomenal review! We are delighted to know that our team has been doing good work for you and satisfying your needs for several years now. We look forward to continue serving you in the future.

May 27, 2025

Straightforward. Straightforward, though still a bit of a long wait and took some time to get started. More

by AVERY.A.RIOS
Recommend Dealer
Yes
May 27, 2025 -

City KIA of Greater Orlando responded

AVERY, Providing quality and efficient service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that our team was straightforward we deeply apologize for the long wait time though. We wish you safe travels until we meet again!

May 27, 2025

The team was amazing and provided me with all the information I needed and my best options! More

by Fiorellacolicigno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was amazing, provided you with all the info you needed and your best options. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 27, 2025

Ciry Kia has an excellent service department. They are efficient, friendly,courteous, and helpful, and good with their time estimates. More

by ccotter104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was excellent, efficient, friendly, courteous, helpful and good with their time estimates.

May 27, 2025

Franco Papagno was very professional . Kept me up to date on the car he made recommendations on alignment and fuel system cleaning to keep the car up-to-date with service records Franco More

by GEOFFREY.GSK34769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Franco Papagno
May 27, 2025 -

City KIA of Greater Orlando responded

GEOFFREY, We appreciate you for leaving Franco and Ricardo this spectacular review! We are delighted to know that they were very professional, made your experience very good, were professional and courteous when greeting you. We look forward to continue serving you in the future when the time comes.

May 26, 2025

Jonathon was great. He told me when my car would be ready and it was... More

by RCCCART
Workmanship
Recommend Dealer
Yes
Employees Worked With
Just Jonathon.
May 27, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was great and told you when your car would be ready.

May 26, 2025

The best dealer in the entire Orlando and the best customer service. They always have great deals and the friendliest team that treats you like family. I recommend them 100%!. More

by Angel Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yefrey Guzmán, Karina Páez, Joan Cabrera and Eric Welsh.
May 27, 2025 -

City KIA of Greater Orlando responded

Angel, We are grateful for you leaving us this flawless review and recommendation! We are pleased to know that our team was friendly, treated you like family and gave you a great deal. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 26, 2025

Excelente atención al cliente muy buena comunicación y precaución a cada duda que se presentaba sigan así More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan no sé el apellido, Luis Arraiz
May 27, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo se comunicó muy bien con usted y estuvo atento a todas sus preguntas, brindándole un servicio excelente.

May 26, 2025

Car is malfunctioning, dealer doesn’t want to take ownership of this and want me to pay more for a new car same model. Terrible customer service, they are tricky and charge you extra More

by VIG.VERO195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco, Frank Garcia, Oscar Pratt, Adrian
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