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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,799 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,799 reviews

May 19, 2025

It appears I was taken advantage of and lied to. I tried to contact Oscar and he return my calls. More

by joelboard8
Recommend Dealer
No
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May 19, 2025 -

City KIA of Greater Orlando responded

Joel, Thank you for your review and feedback. We value your concerns and questions on your service experience, please give us a call at our dealership and ask for the Managers, we would love to help you.

May 19, 2025

Awesome service Professional service. Caring and attentive Iwas extremely happy with the service by AG & Ciry Kia. He went above and beyond to take care of me . More

by ginahere1
Recommend Dealer
Yes
Employees Worked With
AG
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May 19, 2025 -

City KIA of Greater Orlando responded

Gina, We are grateful for you leaving AG this wonderful review! We are pleased to know that he was caring, attentive, went above/beyond to take care of you and provided you with awesome/professional service.

May 18, 2025

Was greeted courteously and Devon gave me proper estimates on time and repairs. Thanks 🙏 good job. More

by SU721KA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 19, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this fantastic review! We are happy to know that she greeted you courteously and gave you proper estimates on time/repairs. Please do not hesitate to let us know how we may be of further service to you.

May 18, 2025

Great service specially Abel was very good. Will recommend. Everything was great even the waiting time was exactly as they said More

by EDDIEVARGAS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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May 19, 2025 -

City KIA of Greater Orlando responded

EDDIE, We are grateful for you leaving Abel this flawless review and recommendation! We are pleased to know that everything was great and even the waiting time was exactly as he said. We hope to serve you again in the future.

May 18, 2025

Great service and care from Jay Torres very attentive and great communication all the way until I got my car back. More

by LEWISKATE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torress
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May 19, 2025 -

City KIA of Greater Orlando responded

LEWIS, Thank you for leaving Jay this terrific review! We are happy to know that he was very attentive and had great communication with you all the way until you got your car back. Please do not hesitate to let us know how we may be of further service to you.

May 18, 2025

Devon was very helpful and kind and the service was fast and didn’t have to wait a long time More

by lorrainemella25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Supper from service
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May 19, 2025 -

City KIA of Greater Orlando responded

Lorraine, We appreciate you for leaving Devon this phenomenal review! We are delighted to know that she was very helpful, kind and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 18, 2025

I recomend City Kia the best services ever Thanks you Love Kia the best A More

by Anna Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rosario
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May 19, 2025 -

City KIA of Greater Orlando responded

Anna, Providing the best service ever is so important to us and we are glad that our teams efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 18, 2025

Their customer service is one of the best in central Florida. They paid attention to details and satisfy the customer’s needs. More

by NBERRIOSUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
Report | Print
May 19, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team paid attention to details and satisfied your needs. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 18, 2025

Great Service, will come back again to our next service. Ricardo was really attentive. Thanks More

by JENNIFERMORALESLAPPOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivera
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May 19, 2025 -

City KIA of Greater Orlando responded

JENNIFER, Providing great service is so important to us and we are glad that Ricardo's efforts met your satisfaction! We are thrilled to know that he was really attentive. We wish you safe travels until we meet again!

May 18, 2025

Zach and Ivan were absolutely life savers! I appreciate everything they did for me! They took care of my problem with the car and did a recall fix and fixed my tire without me knowing! What a More

by szotcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Report | Print
May 19, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach and Ivan this exceptional review! We are pleased to know that they were absolute life savers and took care of your problem with the car, did recall fix and fixed your tire without you even knowing which was a nice surprise for you. We hope to serve you again in the future when the time comes.

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