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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,373 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,373 reviews

August 17, 2025

Josh is very accommodating and straight to the point. I am very satisfied with his service. More

by glendagmallari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley 5 stars
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this positive review! We are so glad that he took exceptional care of you. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 17, 2025

Amazing and caring staff. They went above and beyond to make sure we were satisfied. More

by YESSYD387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yefrey, Geovani
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Aug 18, 2025 -

City KIA of Greater Orlando responded

We appreciate your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

August 17, 2025

It was pretty easy to navigate. It did take awhile, but there were updates on the status. More

by Jonathan Brummett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Jonathan, thank you for your positive review! We are glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 17, 2025

excellent excellent service, very short waiting time very professional, attentive and helpful I highly recommend Nate Coronado, he does an impeccable job. More

by Ignacio Mendez
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Ignacio, thank you for taking the time to leave us this positive review! We are so glad that our team provided you with a quick and efficient experience and Nate will be honored to have earned your kind recommendation. We hope that you continue to choose us for all of your future automotive needs!

August 17, 2025

The sales department s great. The service department is extremely slow and like most dealerships they try to oversell. Can't say this is much different than every dealership. More

by AYCOCK.BILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for you time and feedback. We are very sorry to hear that your sales experience wasn't a pleasant one. We understand your concerns and frustration. Please give us a call at our dealership and ask for the Service Manager, we would love to further assist you!

August 17, 2025

People there were nice, professional and down to earth. The practice of putting a used vehicle out for sale on the internet for 20k to lure you in and then marking it up 3k with an expensive useless care p More

by raymondschalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franz
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Raymond, We appreciate you taking the time to write this honest review. We are also pleased to hear that your experience with our team was fun and pleasant just had an issue with certain sale tactics. We understand your concerns and questions, please give us a call at our dealership and ask for the Sales Manager. We would love to further assist you!

August 16, 2025

This business lacked diversity, hiring mostly Hispanic staff without adequate representation from other cultural backgrounds More

by NIKIALEWIN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No diversity
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August 16, 2025

Terrible I am upset because to fix the recall I must to back for the third time to finished because you don't have complete the parts More

by DIAMARPERDOMO
Recommend Dealer
No
Employees Worked With
If not the staff, how come for fix the recall I must to back for the third time to finished because you don't have complete the parts
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August 16, 2025

My representative Abel was fantastic as always ! i refuse to work with anyone but him . Super attentive and the communication is never a miss . The transparency thats given when speaking about whats More

by DESTINYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
abel
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Destinyy, thank you for your wonderful review! Abel will be honored to hear of your very kind words and to know how confident you are in his efforts. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 16, 2025

Todo muy bien, exelente servicio de todo su personal, ambiente agradable y confiable. 100% recomendados More

by Mitsuo Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luisana Colon
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Aug 18, 2025 -

City KIA of Greater Orlando responded

Gracias por tomarse el tiempo para dejarnos esta evaluacion y recomendacion positiva! Es un placer ayudarle en todo lo posible. Mil gracias!

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