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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,878 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,878 reviews

July 28, 2026

Easy process Easy process and they explained their recommendation and they did force me to do them More

by Torres.sheila
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 29, 2026 -

City KIA of Greater Orlando responded

An easy process paired with clear explanations and no pressure to act on the recommendations, sounds like exactly the kind of visit we aim for. Thank you for the feedback! Please reach out anytime you need us again.

July 27, 2026

Exceptional service, and follow up call. Ayesha is the best, to the point and professional. More

by FAZILDUMPY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayesha
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Jul 27, 2026 -

City KIA of Greater Orlando responded

We appreciate you highlighting our attentive service and timely follow up. It’s great to know your Kia Sportage received professional care. Thank you for choosing us, and we look forward to helping you again.

July 27, 2026

Their customer service is excellent, and I truly appreciate how they treat their customers with respect and honesty. That’s why I continue coming back and confidently recommend City Kia to my family More

by yahairaarodriguez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our respectful and transparent service has earned your ongoing trust. Thank you for recommending us to your family and for letting our Orlando team care for your Kia K5.

July 27, 2026

Excelente servicio, fue un poco lento el proceso pero valió mucho la pena. Gracias a Sebastian que sirvió de mucha ayuda con su sinceridad y profesionalismo. More

by CARLOSEOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Murillo
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Jul 27, 2026 -

City KIA of Greater Orlando responded

Agradecemos sus comentarios y la paciencia que tuvo durante el proceso. Nos alegra saber que a pesar de la demora, el resultado final valió la pena gracias a la sinceridad y profesionalismo de Sebastian. Esperamos que regrese para ofrecerle una experiencia aún mejor.

July 27, 2026

I had the most thorough inspection by Technician Razziel Colon. He was excellent!! His work was exceptional. More

by mscherylminor
Recommend Dealer
Yes
Employees Worked With
German Lopez
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Jul 27, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with Razziel. We appreciate you recognizing the thoroughness of his inspection and the exceptional quality of his work. We hope you'll consider us again for all your future automotive care.

July 26, 2026

It was great! Everyone was great. Overall, the experience was great. Everything was awesomely great. More

by rubia4256
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 26, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our team made your service visit truly outstanding. We’re glad to have taken care of your Kia and look forward to helping you again.

July 26, 2026

It was great! Everyone was great. Overall, the experience was great. Everything was awesomely great. More

by rubia4256
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 26, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re thrilled everyone delivered outstanding service for your Kia Seltos. We appreciate your feedback and look forward to assisting you again.

July 26, 2026

I had an amazing experience at this Kia dealership. From the moment I arrived, everyone was welcoming, professional, and genuinely cared about providing excellent customer service. The entire process w More

by migueld1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germán López
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Jul 26, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear your Kia Sportage service visit felt welcoming and professional. We’re glad our team kept you informed throughout the process. Thank you for trusting our service team with your Sportage.

July 26, 2026

Very helpful and knowledgeable Very helpful and knowledgeable and very good customer service.i will definitely be using them again More

by nbernard607
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 26, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing our team’s expertise during your Kia Sorento service. We’re delighted the experience met your expectations. We look forward to helping you again.

July 25, 2026

I am always well welcome . The service is courteous and professional. Abel always makes an effort to provide the best service possible More

by jmmoreirabz
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jul 25, 2026 -

City KIA of Greater Orlando responded

We appreciate your 5-star feedback and are pleased that our team made you feel welcome with courteous, professional service. Thank you for trusting us with your Kia maintenance; we look forward to serving you again.

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