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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,285 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,285 reviews

April 15, 2026

Good I’d rate the service as good—and I’m not being overly critical—but there are always things I have to go back and mention to the service advisor. The car ends up extremely dirty; they never reset t More

by INFOJORGEGRAJALES
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 17, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 15, 2026

Overall, it was good Great person and great service Very cool person Nice job with him More

by INFOJORGEGRAJALES
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 15, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback. We’re delighted that our team delivered exceptional service on your Kia EV9 and made a positive impression. We look forward to assisting you again.

April 15, 2026

Very fast service. Convenient links for diagnostics and payment. The service was done quickly. The links for the technicians notes and diagnostics were convenient for m More

by FLIPSOVERJOY
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 15, 2026 -

City KIA of Greater Orlando responded

Delighted to hear our fast turnaround and easy-to-use diagnostics and payment links made the process smoother. We’re pleased the technician notes helped you choose needed services. Thank you for trusting us with your Kia.

April 15, 2026

Fast n efficient n Franco explained everything clearly Franco helped me through every step he was excellent More

by CT49
Recommend Dealer
Yes
Employees Worked With
Franco papagno
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Apr 15, 2026 -

City KIA of Greater Orlando responded

We’re pleased the maintenance on your Kia Soul was handled efficiently and that our team walked you through each step. Thank you for trusting us with your service.

April 15, 2026

Been coming here for years. Service is different now compared to then it has changed More

by CARITO1970TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

April 15, 2026

Jonathan was great from the time my car got dropped off from the tow truck until I picked it up. More

by RJG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 15, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team ensured a smooth experience for your Kia K5 from tow drop-off to pick-up. Thank you for the five-star rating!

April 15, 2026

Very good Excellent service Very good service in city Kia Everything was very good service thank you so much More

by GABRIELALIZDEMARQUEZ
Recommend Dealer
Yes
Employees Worked With
Oscar platt
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Apr 15, 2026 -

City KIA of Greater Orlando responded

We’re delighted the service on your Kia K4 met your expectations. Our technicians appreciated working on your vehicle and hearing that everything was handled so well. Thank you for trusting us, and please let us know if you need anything else.

April 15, 2026

The service is great and the guys are fantastics The service was really fast and clean More

by yesidhiguera
Recommend Dealer
Yes
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Apr 15, 2026 -

City KIA of Greater Orlando responded

You are welcome to come visit us anytime you need quick, quality automotive help! Our team thanks you for the generous review and we hope to be of service to you again in the future.

April 14, 2026

Excelente atención por parte de Abel y el personal de la Kia contesta con el trabajo realizado More

by VANESSACEGARRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 15, 2026 -

City KIA of Greater Orlando responded

Le damos las gracias por su reseña sobre Abel. No dude en venir cuando necesite cuidado automotriz, ¡sería un placer ayudarle nuevamente!

April 14, 2026

Joshua Joshua Farley was excellent as usual. He is honest and takes care of customers very well. He is the reason we go back to City Kia for the car services More

by NIMA_MENORAH
Recommend Dealer
Yes
Employees Worked With
JoShia Farley
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Apr 15, 2026 -

City KIA of Greater Orlando responded

On behalf of Joshua, we thank you for your feedback and loyalty to their services. Rest assured knowing they will continue to deliver exceptional care anytime you need our help.

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