Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
1,782 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,782 reviews
May 16, 2025
This was my first service since I bought the vehicle. I already had the absolute WORST experience purchasing a vehicle from this dealership in the first place when I was sold a vehicle with a very large I already had the absolute WORST experience purchasing a vehicle from this dealership in the first place when I was sold a vehicle with a very large German roach infestation. So I already had low expectations and I guess I’m glad I did. Waiting two hours for a simple oil change is absurd! I scheduled an appointment intentionally to avoid waiting more than an hour only to be given the same service as if I walked in. I have my twin babies with me which made 2 hours feel like 4. To make matters worse I paid additional when I purchased the vehicle for the service package that was portrayed as “such a great deal” but doesn’t even include a simple air filter? This really made me wish I stood with Chevrolet. At least their appointments never took me more then an hour and the service included the air filter as well. . I’m not happy. More
by S.Rod
Verified CustomerEmployees Worked With
N/a
May 16, 2025
Waited too long and Josh was not friendly. The person that did the appt was very nice but cant remember her name. The person that did the appt was very nice but cant remember her name. More
by JORGEVALLES700
Employees Worked With
May 16, 2025
Excellent work environment, and the waiting room very well equipped, thank you very much. They are always attentive to the customer, asking if everything is okay. Excellent companionship in the workers. well equipped, thank you very much. They are always attentive to the customer, asking if everything is okay. Excellent companionship in the workers. And that they always take into account the customer's opinion. More
by xiomaram95
Employees Worked With
Jocelyn Cáceres
May 16, 2025
The process was quick. They took my car diagnosed, it got me an lfft to and from the facility and didn't charge me after they fixed my car They took my car diagnosed, it got me an lfft to and from the facility and didn't charge me after they fixed my car More
by MAURICEJACKSON2013
Employees Worked With
Frank
May 15, 2025
Promised 2 to 2. 5 hours. Job completed in 4 and half hours for just oil change and tire rotation and inspection on a brand new Telluride. 5 hours. Job completed in 4 and half hours for just oil change and tire rotation and inspection on a brand new Telluride. More
by ERICSUAREZ62
Employees Worked With
Devon
May 15, 2025
I Loved the atmosphere, the salesman Orlando was great! I would definitely recommend this dealership! Great! I would definitely recommend this dealership! Great! More
by Dgiegeriich2
Employees Worked With
