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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,447 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,447 reviews

May 09, 2025

Very pleasant young man good customer service. . Let us know that it was a 2 1/2 to 3 hour wait More

by normasep56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that he was very pleasant, let you know how long the wait would be and provided you with good service.

May 09, 2025

Juan was an amazing advisor he was super nice and friendly and attentive. Juan was great More

by michi2893
Recommend Dealer
Yes
Employees Worked With
Juan
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May 09, 2025 -

City KIA of Greater Orlando responded

Michi, Thank you for leaving Juan this terrific review! We are happy to know that he was amazing, super nice, friendly, attentive and great. Please do not hesitate to let us know how we may be of further service to you.

May 09, 2025

We received great service from Kia and specially from Josh. He was on top of his game and service was outstanding. More

by BDROMEO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
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May 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Josh this marvelous review! We are delighted to know that he was on top of his game and provided you with outstanding/great service.

May 09, 2025

Best dealership in existence. Never will there be one better. Ag best adviser int he world More

by 3wade3rings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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May 09, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that AG's efforts met your satisfaction! We are thrilled to know that he is the best in the world.

May 09, 2025

Our service advisor Abel was great, very polite, great communication and customer service. I would ask for him every time we come back from now on. More

by ALEXITA865309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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May 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this exceptional review! We are pleased to know that he was great, very polite and had great communication with you. We look forward to serving you again in the future when the time comes.

May 09, 2025

Great customer service. Jay was really helpful and helped me to get the service of my car done More

by GAZZPA1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay torres
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May 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jay this incredible review! We are happy to know that he was really helpful and provided you with good service.

May 09, 2025

Excelente atención, amables, hablan español, buena comunicación atentos excelente servicio. Estuvieron al pendiente de cada detalle More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Córdoba, Luis Arraiz
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May 09, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo estuvo atento a cada detalle, se comunicó fluidamente y le brindó un servicio excelente. Si necesita ayuda con algo más, no dude en hacérnosla saber.

May 09, 2025

Long wait, but very accommodating It was a long wait, but they provided food and had comfy chairs. More

by Chrichri3333
Recommend Dealer
Yes
Employees Worked With
Frank
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May 09, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very accommodating and gave you food. We sincerely apologize for the long wait time and wish you safe travels!

May 09, 2025

Never owned a NEW car. Came in set on getting a 2023....and walked out with a 2025!!...Staff was awesome....They made it happen...took time to explain everything...KEVIN wa More

by EVVIE1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kowlessar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN ACOSTA
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May 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Kevin this extraordinary review! We are pleased to know that he was awesome, friendly and answered all your questions. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 09, 2025

Gave me what I asked for. ...and more. Came in looking for a 2023...walked out in a 2025 More

by EVVIE1966
Recommend Dealer
Yes
Employees Worked With
KEVIN ACOSTA
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May 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team gave you what you asked for and more. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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