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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,093 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,093 reviews

June 08, 2025

Excelente atención! 10/10 al vendedor Cristian. Gracias !!!! Salí con mi auto y me dio las mejores opciones !!! More

by dayer441
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian and Erick Welsh
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Dayer, Gracias por su reseña y comentarios. Nos alegra saber que Cristian pudo encontrar el vehículo ideal para usted y su presupuesto. Felicitaciones por su nuevo vehículo y esperamos verlo de nuevo.

June 08, 2025

The dealership is a great location with polite and knowledgeable staff that greatly assist guests with their needs More

by MONTES1024LUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Supper
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Montes, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience. In the meantime, please let us know if there is anything we can do for you!

June 08, 2025

I have this agent that didn’t wanna provide me enough explanation and my car still has the same problem,i had to pay uber for 4days and when i get my car back i had the same noise under my car honestly I More

by ambroisereginad
Recommend Dealer
No
Employees Worked With
Anthony
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Jun 11, 2025 -

City KIA of Greater Orlando responded

We are very disheartened to hear that your service experience wasn't what you expected. We value your concerns and questions and would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help you.

June 08, 2025

Will Tejidor is amazing. Thank you for all your help and make it happen. I love my new care. More

by aocasiov3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Congratulation's on your new vehicle and we are glad to hear that Will was able to find a vehicle that was right for you! Please let us know if there is anything else we can do to assist you, we would love to help!

June 08, 2025

I already did your survey, fidtwen; fourteen, thirteen, twelve, eleven; 4dten, nine; eight, seven, six More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

City KIA of Greater Orlando responded

Zeppi, Thank you for your review and thank you for your survey. We look forward to the next opportunity to serve your vehicle needs again!

June 07, 2025

No matter if you have appointment it will take over 4 hrs for oil change More

by davidjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayson
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June 07, 2025

The person who assisted us is Zachary is he good ,he is just so pushy with the other services we know we dont need . Service took forever as always . We dropped at 2:30pm when we came back 6pm we still hav More

by ._166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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June 07, 2025

Thank you. Good service. Kind people. Excellent company and empleyees. In spanish. Muchas gracias . Excelente. More

by Vivian_morales263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Vivian, Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled.

June 07, 2025

Great and quick service from Josh, he was really helpful and it took quicker than expected. More

by AARONNGUYEN0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Aaron, Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently with Josh! If we can help you with anything else, please don't hesitate to call!

June 07, 2025

the employee that took care of me was amazing and did such awesome job form beginning to end. More

by michelangelo.aponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Jun 09, 2025 -

City KIA of Greater Orlando responded

Angelo, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive from the start to end!

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