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City KIA of Greater Orlando
Orlando, FL
1,799 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,799 reviews
Verified Customer
May 15, 2025
Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More
by celsovelez3
May 15, 2025
I had a great experience with Abel Cruz! He was clear and honest with the information… The reparations took extra time but he was constantly communicating! I got my car and upon seeing it he He was clear and honest with the information… The reparations took extra time but he was constantly communicating! I got my car and upon seeing it he noticed that wasn’t as clean as it should so he made sure I got a Boucher for a Car wash! The only downside is that now my window on the passenger on the driver side doesn’t go down… Been working so I will have to swing on a day off! But other than that all good! More
by GILBERCRISPIN.GC
Employees Worked With
Abel Cruz
May 15, 2025
Prompt service, Jonathan was great at explaining and offering different service. His customer service was great! He communicated about what was going on with my car. offering different service. His customer service was great! He communicated about what was going on with my car. More
by Liddy
Employees Worked With
Jonathan service department
May 15, 2025
Very courteous, it was obvious everyone there works very hard to make sure customers are served well. The courtesy Lyft home made my day much eaiser! hard to make sure customers are served well. The courtesy Lyft home made my day much eaiser! More
by CRETSON
Employees Worked With
Nate
May 15, 2025
Waited 3. 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't be back cause of the service frank was our service manager he was very rude More
by jeremyphipps863
Employees Worked With
Frank garcia
May 15, 2025
The Associates are extremely nice and helpful. However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to be 4 1/2. Also, if the body didn’t repair section is only going to be open on Tuesdays. It would be nice for you to offer a courtesy vehicle. More
by Sally
Employees Worked With
Service advisor.
