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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,222 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,223 reviews

April 08, 2025

Respectful, communicative, professional while purchasing a vehicle. Test drove while features of the car were explained. More

by Mrstconde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Santos
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were respectful, communicative and professional. Congratulations on your new vehicle- behalf of the entire team!

April 08, 2025

Service did take longer than expected. I was very quoted 2-3 hours ended up take closer to 5. More

by annier2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We sincerely apologize that your service took longer than expected. We hope to still serve you again in the future when the time comes.

April 08, 2025

Manuel Muñoz was very Courteous, professional and very knowledgeable! Karina Paez was also very welcoming and accommodating in her position, she an asset to the company. Hope we can work other sales aft More

by celsovelez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie receptionist on the Phone, was the first person to help and gave a full orientation through the Phone!, Carlos Castillo
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Manuel and Karina this terrific review! We are so appreciative of the opportunity to work with you and we are glad that they provided you with stellar service. We are happy to know that they were very courteous, professional, knowledgeable, welcoming and accommodating. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

Love it super duper great. Just never give an estimated wait time because I ended up staying double what I was quoted. More

by Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Gabriela, We appreciate you for leaving us this marvelous review! We are delighted to know that our team made your service super duper great. We apologize for the long wait time. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

April 08, 2025

Muy buen dealer, gente muy amable, respetuosa y con mucha intención de colaborarte y ayudarte More

by Leberly
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

City KIA of Greater Orlando responded

Leberly, Para City KIA of Greater Orlando, brindar un servicio de primera clase es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que fueron muy amables, respetuosos y que tenían la mejor intención de ayudarle. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

April 07, 2025

Great sales and service I use them for personal and commercial vehicle. KIA specialis t in Orlando More

by smarttone1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo
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Apr 08, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was great and you use us for both personal and commercial vehicles. We look forward to continue serving you in the future when the time comes.

April 07, 2025

The personnel was really attentive and courteous. They were asking if everything was okay and if all was being done right. More

by rogelia7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team was really attentive, courteous and asked if everything was being done right. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 07, 2025

1Service take too long Cae did not was clean have to take it back inside to rewash More

by michaelhinds40@gmail.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

Michael, Thank you for your time and feedback. We are very sorry to hear that your service repair took longer than expected and the vehicle wasn't clean as promised. We are very sorry that we missed these steps to making your vehicle experience so exceptional. We understand your frustration, please contact us at our dealership and ask for the Service Manager. We would be happy to help you.

April 07, 2025

Great service juan castillo and team. Returning the my car clean and making sure I leave with no concern More

by SANC_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Apr 08, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this phenomenal review! We are delighted to know that he made sure you left with no concern and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 07, 2025

Christian e Iván son excelentes, buen servicio, muy atentos. Me ayudaron y contestaron is preguntas. Me gusta que tienen la máquina de café. More

by PUMALEXUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos complace que el esfuerzo de Christian e Ivan haya sido de su agrado. Nos complace saber que fueron excelentes, serviciales, muy atentos y que respondieron a sus preguntas. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

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