Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
2,058 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,058 reviews
June 04, 2025
Excellent customer service, everyone is super friendly and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service More
by MICHAELAHANNON
Verified Customer
June 04, 2025
The service rep wasn't that informative when it came down to my vehicle k to my vehicle k More
by Lloyd178
Employees Worked With
June 04, 2025
Desde que llegamos hasta que salimos de City KIA la atención fue excelente. Max, quien fue quien nos atendió, nos orientó muy bien para escoger el tipo de vehículo adecuado según nuestras necesidades. atención fue excelente. Max, quien fue quien nos atendió, nos orientó muy bien para escoger el tipo de vehículo adecuado según nuestras necesidades. Sin duda, recomendaremos a nuestras amistades para que visiten City KIA, particularmente que los reciba Max. More
by vicentdoriannys
June 04, 2025
I had an amazing experience with Job Gomes at City Kia of Orlando! Friendly, knowledgeable, and genuinely cared about helping me find the right car. He took the time to explain all the information and made s Orlando! Friendly, knowledgeable, and genuinely cared about helping me find the right car. He took the time to explain all the information and made sure I felt comfortable with my decision. The whole team at City Kia was welcoming and made the process easy and stress-free. I highly recommend Job Gomes for anyone looking for a car in Orlando. 🔥🔥🔥 More
by Lucas Kleim
Employees Worked With
June 04, 2025
Very friendly and helpful personel. On Saturday the place was a bit loud and too busy for my taste, but I would recommend the dealership with no hesitation. Getting the offer was extrem On Saturday the place was a bit loud and too busy for my taste, but I would recommend the dealership with no hesitation. Getting the offer was extremely painless. More
by jost.fritz
June 03, 2025
Customer service was great. Everyone was very friendly and efficient. I will say I’m a little disappointed because I found some scratches inside the car by the ignition that was Everyone was very friendly and efficient. I will say I’m a little disappointed because I found some scratches inside the car by the ignition that wasn’t there before. This is the second survey I submit and I have yet to hear back from someone regarding the damage. More
by SASHARYTORRES
Employees Worked With
Franco
June 03, 2025
Great job by Abel and the rest of the team. All the issues with the car were resolved. A bit of a wait, but the service center is always busy. All the issues with the car were resolved. A bit of a wait, but the service center is always busy. More
by TODD.CARLSON2
Employees Worked With
Abel - service
June 03, 2025
I've been bringing my Kia vehicles for almost 2 decades. Yesterday Mr. Jonathan Cordoba was very dedicated and professional, he made sure I was informed with my vehicle progress and pointed out some things Yesterday Mr. Jonathan Cordoba was very dedicated and professional, he made sure I was informed with my vehicle progress and pointed out some things that needed attention. Just before vehicle completion, he again approached me to let me know it was almost ready. Thank you again City Kia and Mr. Cordoba. You have another happy customer for another decade. More
by tony966
Employees Worked With
Jonathan Cordoba
