Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,782 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,782 reviews

May 09, 2025

We received great service from Kia and specially from Josh. He was on top of his game and service was outstanding. More

by BDROMEO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Josh this marvelous review! We are delighted to know that he was on top of his game and provided you with outstanding/great service.

May 09, 2025

Great customer service. Jay was really helpful and helped me to get the service of my car done More

by GAZZPA1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay torres
Report | Print
May 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jay this incredible review! We are happy to know that he was really helpful and provided you with good service.

May 09, 2025

Best dealership in existence. Never will there be one better. Ag best adviser int he world More

by 3wade3rings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
May 09, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that AG's efforts met your satisfaction! We are thrilled to know that he is the best in the world.

May 09, 2025

I liked my service advisor she was very nice and didn’t pressure me into doing repairs which I highly appreciate More

by STEPHANIECECILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devyn
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

Stephanie, We appreciate you for leaving us this stellar review! We are delighted to know that Devon was very nice and did not pressure you into doing repairs. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 09, 2025

I am very satisfied with your service, My car turned out great. I like city Kia More

by CANTOYULIANA161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that your car turned out great after our team fixed it and you are very satisfied with the service you received.

May 09, 2025

When I got to the service center someone greeted me immediately and they were very attentive, knowledgeable and thorough More

by Stevegaspa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

Steve, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team greeted you immediately, were very attentive, knowledgeable and thorough.

May 09, 2025

Well, they did a really great job with changing the oil and everything and the general inspection, but when it comes to vacuuming the car, they only vacuum the front and in the back More

by WILLI589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team did a great job servicing your vehicle. We sincerely apologize you were not satisfied with the vacuuming please call us and ask for the service manager to see how we can help. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 09, 2025

Mr. Abel's service was excellent, he is very helpful and met all our expectations. More

by andreiagrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he is very helpful and met all your expectations. We wish you safe travels until we meet again!

May 09, 2025

Im just wanna say thanks city Kia just arrive they are very polite , and just take care my car fast and reliable More

by perezcley1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team was very polite, reliable and took care of your car fast. Please do not hesitate to let us know how we may be of further service to you.

May 09, 2025

I’m very disappointed with your service and will not be back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they wri More

by Pumablu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
36
37
38
...
179