Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,019 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 2,019 reviews

May 30, 2025

Abel was quick, efficient and attentive. Reviewed everything with me and explained what was going on More

by CHERIE.GONZALEZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
abel
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Cherie, Thank you for your time and feedback. We are pleased to hear that Abel was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

May 30, 2025

To whom it may concern, Everyone that I dealt with were very friendly and very helpful. More

by Kilbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Kilbah, Thank you for sharing your positive experience with us. We look forward to seeing you again the next time your car needs service!

May 30, 2025

The service was great! !! Franco was my rep and he was awesome. Very patient and explained everything well. I rushed him a little because the service took a while and I feel More

by YMLLFRANCOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno in the service department
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Francois, We are delighted to hear that Franco was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

May 30, 2025

The BEST! ! Always have been treated like a VIP. ( I don’t know why you need 15 words…. Two words works ) More

by sznn.jax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Jax, We are glad to hear our team provided you with great service. We look forward to the next opportunity to serve your vehicle needs again!

May 30, 2025

Great service very fast would recommend to others . ... My advisor made sure my vehicle is done More

by John Paster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

John, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

May 30, 2025

Anthony George provided me with a great service experience. He was courteous and efficient. Thanks. More

by tjmas2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

TJ, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ with Anthony!

May 30, 2025

Nate Colorado was attentive and helped me with all my questions. I would recommend City Kia More

by JIOJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate colorado
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Jiojes, We are glad to hear Nate provided you with great service. We think that he is really great as well. Thank you for your recommendation and we look forward to seeing you again in the future.

May 30, 2025

Jay is fantastic Provides detailed information and is proactive to alert me to future work More

by tim
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Tim, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Jay!

May 30, 2025

Cares about their customers, communicates, does not take advantage of customers, specifically Jay Torres, who exceeded above and beyond with the level of customer service he provided. More

by kleighton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Torres, Oscar Platt
Report | Print
Jun 06, 2025 -

City KIA of Greater Orlando responded

Kleighton, Thank you for spreading the word about the great service you received at- City KIA. Jay is a great asset to our team and will be happy to hear about your positive experience.

May 29, 2025

Awesome experience very very helpful will come return for another car. Thankful and grateful for the dealership More

by karmisha01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
Report | Print
May 29, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review and we are happy to hear that our team provided you with a 5-star experience. Your satisfaction means so much to us. We look forward to an opportunity to work with you again! Safe travels.

1
...
36
37
38
...
202