Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,700 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,700 reviews

April 30, 2026

Although I felt I shouldn't have had to have my car serviced after I owned it for only two weeks, Bryan Cain did a great job of making sure I had a loaner car. I bought the car in on Saturday, and it w More

by Linda S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that your Kia K5 was back on the road so quickly and that you had a loaner during the service. We’re glad our team handled the repairs overnight. We appreciate you trusting us for your service needs and look forward to helping you again.

April 30, 2026

He was very helpful throughout the process and was patient and friendly. He had tried his best to look for a car best suited for me. More

by Susannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Suid
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team provided patient and friendly assistance while finding a Kia Sportage that suits you. Enjoy every drive in your new Sportage!

April 30, 2026

Josh advice and attention was incredibly during all the process. I’m really satisfied with the service More

by oitriago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the guidance and attentiveness you received. Wilfrenk will be pleased to know you were satisfied. We’re glad your Kia Sorento service met your expectations and look forward to your next visit.

April 30, 2026

A super friendly team, with a service area manager who is incredibly understanding. Everything was explained in detail. More

by C.CARRION1693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our team. We’re pleased the service area manager took the time to explain everything in detail during your Kia Sportage visit. Please reach out if there’s anything else we can help you with.

April 30, 2026

Kind and efficient staff. Nice waiting room. I would buy and service my next vehicle here. More

by GO2WORK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our staff was kind and efficient and that you enjoyed the waiting room. Thank you for trusting us with your Kia Seltos service. We look forward to assisting you with your next purchase or maintenance.

April 30, 2026

Joshua Farley does an outstanding job with communication and taking care of all your car needs. I highly recommend! More

by yesiam3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

Thank you for highly recommending Joshua for their outstanding service. Feel free to come back anytime you need 5 star automotive help and we will gladly deliver!

April 30, 2026

Pretty good, didn't realize tire alignment wasn't included in my warranty Overall very good, jay worked was great More

by Rachitak21
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

We appreciate your 5-star rating and feedback after servicing your Kia Sorento. We apologize for any misunderstanding about warranty coverage for tire alignments. We’re pleased to hear our service advisor provided excellent support and look forward to assisting you again.

April 29, 2026

I came early for my appointment. Abel was great and answered all the questions . He's always fantastic. I always request him when I go to Kia More

by JESSICALLOBET
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

We appreciate you coming in early for your Kia K4 service and sharing your kind words. We’re glad our team addressed all your questions and delivered a consistently fantastic experience. We look forward to your next visit.

April 29, 2026

Whatever was our experience, what we really request is to keep the good service, be friendly courteous, knowledgeable people and clean atmosphere ?? More

by Delosha
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Apr 30, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave this review in regards to your service experience. We hope to welcome you back sometime and offer another pleasant service experience for you.

April 29, 2026

Franz was very professional polite. He knew how to answer every question about the car. He went to work for me and got me the car that I wanted. More

by ASUMMERS320
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 29, 2026 -

City KIA of Greater Orlando responded

Congratulations to you on your car purchase! We appreciate you sharing this kind review with us about Franz. Let us know if you need our help in the future.

1
...
36
37
38
...
470