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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,463 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,463 reviews

March 13, 2025

Good attention. Jay is very kind. your attention was very good. highly recommended. I’m More

by Yaisdelyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 14, 2025 -

City KIA of Greater Orlando responded

Yaisdelyz, We are grateful for you leaving Jay this stunning review and recommendation! We are pleased to know that he was very kind and attentive. We hope to serve you again in the future when the time comes.

March 13, 2025

Excellent service and very attentive service. The person who greeted me was patient and explained everything in detail. Thank you. More

by alciestrada65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Vice
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Mar 13, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very attentive, patient, greeted you and explained everything in detail. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

March 12, 2025

Very nice attentiom to detail. Worked with me to help get to where I felt better with the outcome. More

by bonnieaimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Bonnie, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was very nice, attentive to detail and worked with you to help you get to where you felt with better outcome. We wish you safe travels until we meet again!

March 12, 2025

The service people were very nice. The oil change was good, but they didn't clean the car properly. More

by melindariddick1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady that assisted me had the last name Vice
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Melinda, We are grateful for you leaving Jessica this stunning review! We are pleased to know that she was very nice and the oil change went well. We sincerely apologize that your vehicle was not cleaned properly please contact us here at the dealership and ask for the service manager. We hope to serve you again in the future when the time comes.

March 11, 2025

Excellent service, and they arranged a Lyft for me so that was super helpful getting to work and back. More

by S.jmarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team arranged a Lyft for you and was super helpful. Please do not hesitate to let us know how we may be of further service to you.

March 11, 2025

Lots of cars to choose from and City Kia team are there to help you in any ways. Super gratefull for Ivan and his Manager that help me out. Recommended 100% More

by Lixzie_101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Lixzie, We appreciate you for leaving Ivan this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Ivan provided you with top notch service. We are delighted to know that he helped you out in many ways. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 11, 2025

I have been a customer with City Kia for 10 years. I went to another Kia dealership and I regret it. I am back to my Kia, permanently. Zach, my service tech took care of my needs and worries. He call More

by cla2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he took care of your needs/ worries and called you multiple times to keep you updated on what was going on. We wish you safe travels until we meet again!

March 11, 2025

Anthony did a great job by being courteous from my arrival to asking if I needed anything, to promptly returning my car speedily. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Alex, We are grateful for you leaving Anthony this exceptional review! We are pleased to know that he did a great job, was courteous, asked if you needed anything and promptly returned you car in a timely manner.

March 11, 2025

From the time I called to make an appointment, the receptionist let me know this would be a lengthy process so that allowed me to prepare appropriately. Steven was great at explaining what would be ha More

by Storoesquivel
Recommend Dealer
Yes
Employees Worked With
Steven
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Mar 12, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Steven this incredible review! We are glad to hear that Steven took top tier care of you and your automotive needs. We are happy to know that he was great at explaining what would be done to your car. Please do not hesitate to let us know how we may be of further service to you.

March 11, 2025

Great customer service. Daniel Landeiro explained all recommended services in detail for a better understanding of work being performed. More

by nsyackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Report | Print
Mar 12, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Daniel this stellar review! We are delighted to know that he explained all the recommended services in detail so you had a better understanding of the work being performed. If there is ever anything more that we may help you with please do not hesitate to let us know.

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