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City KIA of Greater Orlando
Orlando, FL
2,018 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,018 reviews
June 27, 2025
Excellent experience. Only negative will be long waiting time even with appointment. Orlando Kia owners, I totally recommend this a City Kia over Greenway. The professiona Only negative will be long waiting time even with appointment. Orlando Kia owners, I totally recommend this a City Kia over Greenway. The professionalism, the communication and and the work was great. More
by americata11
Verified CustomerEmployees Worked With
Juan Castillo
June 27, 2025
Services were good, consultant for some reason needed a reason why I turned down a suggested service which I thought was rude. I knew what needed to be done but not ready to have work done yet. reason why I turned down a suggested service which I thought was rude. I knew what needed to be done but not ready to have work done yet. More
by goodgriefjim
Employees Worked With
Not sure what his name was.
June 27, 2025
Every time I visit the service department, there are so many people outside standing around not doing anything, but yet I have to wait for this one specific person that has been assigned to my car. Communi many people outside standing around not doing anything, but yet I have to wait for this one specific person that has been assigned to my car. Communication is not kept up-to-date through the process, many times I have not been notified when my car is done and instead I am the one having to inquire, or my sales contact John Murphy. Without John Murphy, the service department would probably get a one star. John Murphy doesn’t even work in service, but he values our relationship and helps try to keep things running smoothly when I’m there so that eventually I will come back to Kia and purchase another vehicle. More
by michaelarich
Employees Worked With
I was never sent paperwork I do not remember the service guys name
June 27, 2025
Had a great experience. Bought a car and are very happy with it. The whole process took less time than expected. The staff was friendly and polite. All and all we were very Bought a car and are very happy with it. The whole process took less time than expected. The staff was friendly and polite. All and all we were very happy and would recommend this dealership. More
by Sandyalley1944
