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City KIA of Greater Orlando
Orlando, FL
1,782 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,782 reviews
June 07, 2025
Always professional, fast courtesy service. Love this place. Check them out. You won’t be sorry! Love this place. Check them out. You won’t be sorry! More
by DANIELJMURPHY
Verified Customer
June 06, 2025
Excelente servicio, personal amigable, te tienen al tanto de cada detalle del servicio, gran soporte de cada detalle del servicio, gran soporte More
by jortizcvt
June 06, 2025
Unfortunately the Service Team is always forgetting something. Last time a tool in the engine, this time no comment on my request to check the starting procedure and not reseting the service interval. something. Last time a tool in the engine, this time no comment on my request to check the starting procedure and not reseting the service interval. I got my car too late and I mentioned it is really necessary to get my car back on time. More
by Stephan Borner
Employees Worked With
Service Department
June 06, 2025
The service was completed, but the customer service was poor. He became extremely rude when I called to check on the car after it being there for 5.5 hours although he gave me his number for this exact rea poor. He became extremely rude when I called to check on the car after it being there for 5.5 hours although he gave me his number for this exact reason. More
by priddychandler
Employees Worked With
Jay
June 06, 2025
City Kia is incompetent. My engine was recalled then unrecalled and then recalled again. During this visit they suggested $3,200 worth of repairs and didn’t include and photo My engine was recalled then unrecalled and then recalled again. During this visit they suggested $3,200 worth of repairs and didn’t include and photos or videos showing why. The majority of the employees are rude on top of it. More
by MFeeney
Employees Worked With
N/A
June 06, 2025
Friendly person who took care of my service today. Last time the man was rude and not friendly Last time the man was rude and not friendly More
by charlenewatson195
June 06, 2025
Excellent services performed, while waiting in comfortable customet lobby. My service coordinator Franco kept me well informed on all the services performed in my Kia K4. comfortable customet lobby. My service coordinator Franco kept me well informed on all the services performed in my Kia K4. More
by Edgardo
June 06, 2025
Very helpful with assisting me with my car! Also was amazing with communication with my car being in the shop for a couple of days. Also was amazing with communication with my car being in the shop for a couple of days. More
by katelynfaith2017
Employees Worked With
June 06, 2025
I arrived early for my appointment and they started working with before the appointment time. Everyone was professionals especially Anthony. Keep up the good work. working with before the appointment time. Everyone was professionals especially Anthony. Keep up the good work. More
by AUDRIEBAR
Employees Worked With
Anthony in the service department
June 06, 2025
Great service advisers informed all thru tj he process went over everything that was done went over everything that was done More
by NAYA176
Employees Worked With
