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City KIA of Greater Orlando

Orlando, FL

4.4
1,394 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,394 reviews

May 06, 2025

Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 06, 2025

It was my first time at City Kia, and I was impressed with how the service department first greet you, complete a 360 degree inspection of your vehicle, waiting area, provided refreshments and drinks, fo More

by jmgant3
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres provided excellent customer service and covered my service in full detail
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your excellent review! Providing thorough and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

May 05, 2025

Overall, my experience of the dealership was very good. I would appreciate a quiet area where I could wait and get some paperwork done... away from the blare of the television set. Is that available? More

by Mary95
Recommend Dealer
Yes
Employees Worked With
Rico
May 05, 2025 -

City KIA of Greater Orlando responded

Mary, We are grateful for you leaving us this wonderful review! We are pleased to know that our team made your experience very good. Please do not hesitate to give us a call and ask for the Service Manager to answer your questions thank you! We hope to serve you again in the future.

May 05, 2025

Every time I take my car to be serviced, I get a smell of burnt oil. Here, they don't clean the residue around the crankcase screw. In addition, I didn't want to change the cabin and engine air filters there More

by Alexrondon04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
May 05, 2025

They were courteous, knowledgeable. And quick Frank made me feel at ease. The waiting room was comfortable. The work was fast, and expert More

by shufeldt_17
Recommend Dealer
Yes
Employees Worked With
Frank
May 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Frank this phenomenal review! We are delighted to know that he was courteous, knowledgeable and made you feel at ease. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 05, 2025

Good Excellent work even though I still have the same problem for which I brought the car More

by emilyparada
Recommend Dealer
Yes
Employees Worked With
Franco papagno
May 05, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he did good excellent work. We sincerely apologize that you have the same problem please do not hesitate to give us a call and ask for the service manager to see how we can help. We wish you safe travels until we meet again!

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

She welcomed me, introducing herself Jocelyn, I told her my name was Jocelyn too ??! She told me that I would have my car serviced for a change, inspected my vehicle and offering me the comfort of waiting u More

by Jocelynsmith123456
Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating, Jocelyn! Offering thorough and efficient service is so important to us, and we are glad that Jocelyn provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Very courteous,respectful and responsible Very attentive and helpful and on time for vehicle return Thankful More

by dtaberas1214
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team provided you with 5-star service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

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