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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,212 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,212 reviews

April 02, 2026

Everyone was very attentive and seemed to really care about me and my car. Jay made sure I was well taken care of and had everything I needed. More

by knabelbella
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team showed such care for you and your Kia. It’s great to know you had everything you needed during your visit. Thank you for your five-star review and we look forward to assisting you again.

April 02, 2026

The service amazing Jose was super good Jose was supper helpful and his communication supper good More

by JOMAR160
Recommend Dealer
Yes
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service department and for the 5-star rating on your Kia Telluride. We’re glad our team’s communication and support met your needs. We look forward to assisting you again in the future.

April 02, 2026

Franco carefully explained all that was to be done with my vehicle. He kept me posted along the way as to the time and what was being done. More

by RMKLAERS
Recommend Dealer
Yes
Employees Worked With
Franco Papago
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service team’s clear explanations and regular updates. We’re pleased your Kia Seltos service was smooth and informative. Please let us know how we can assist you with future maintenance.

April 02, 2026

This time my experience with City Kia was excellent. From calling to making an appointment all the way to driving away with my Car A/C being fixed. Everything was great including the video of the inspec More

by FourLucky1
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your fantastic experience with your Kia Forte service. We’re pleased the appointment process, A/C repair, and undercarriage video inspection provided clarity and convenience. Your feedback means a lot and we look forward to helping you again.

April 02, 2026

Abel was very thorough explaining what my car needed and we did do as much possible that day. We tried to get credit but I didn't have my debit card it had been compromised. Abel was great and we did what w More

by VBARB72
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team clearly outlined what your Kia needed and focused on the most critical services. Thank you for your patience with the payment process and for the five-star rating. We look forward to assisting you again.

April 02, 2026

Had a pleasant time with time here but felt like once Sebastian got his deal from us he didn't care about us anymore as a customer and didn't even say congratulations on our lease or even say bye and sto More

by RGANGAPERSAUD
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2026

10/10 customer service,good price and provided shuttle. All employees were direct and didn’t waste anytime accommodating my needs. More

by ssandzz1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our direct approach, competitive pricing, and shuttle service made your Kia Sportage visit smooth. Franz and our team are grateful for your 10 / 10 rating and look forward to assisting you again.

April 02, 2026

Always very good Very professional, attentive, Great costumer service,while waiting for the job To be done More

by rhcp0363
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star rating and for recognizing our professional and attentive service while your Kia was in for maintenance. We’re delighted you felt well taken care of during your wait. We look forward to assisting you again whenever your Kia needs service.

April 01, 2026

Daniel always super helpful and always great at communicating Always has gotten me speedy service and always makes sure all my questions are answered More

by Connor campbell
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear our service team provided clear communication and helpful assistance during your Kia Stinger visit. It’s great they got your vehicle serviced quickly and answered all your questions. We appreciate your trust and look forward to supporting your Kia in the future.

April 01, 2026

I had a great experience at the dealership. Daniel was friendly, knowledgeable, and took the time to explain everything clearly. He made the process smooth and stress-free. More

by JOANNIEFIGUEROA
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re thrilled your Kia Optima service was smooth and stress-free. Thank you for trusting our team with your vehicle, and we look forward to assisting you again.

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