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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,685 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,686 reviews

June 17, 2026

I was lied to a lot Lack of communication Never fixed my car Zero out of 10 More

by Sashahamilton54
Recommend Dealer
No
Employees Worked With
Hector, Edward, Alex and Juan
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June 17, 2026

very efficient and accommodating they helped me find the best price for my car i didn't feel pressured to get something i didn't want More

by ADRIANNAG668
Recommend Dealer
Yes
Employees Worked With
carlos
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Jun 17, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to hear our team’s efficiency and accommodating approach helped you secure the best price on your Kia K4 without any pressure. We’re glad you felt comfortable throughout the process. Thank you for sharing your positive feedback.

June 17, 2026

It was great aa usual It was great as usual. Friendly staff and things were done quickly and efficiently More

by marcus_tamplin
Recommend Dealer
Yes
Employees Worked With
Idl
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Jun 17, 2026 -

City KIA of Greater Orlando responded

We’re glad our team provided prompt and efficient service for your Kia Telluride. It’s wonderful to hear the staff made you feel welcome. We look forward to helping you again.

June 17, 2026

I was able to make an appointment same day, which is convenient. The service was as expected. More

by MADV817
Recommend Dealer
Yes
Employees Worked With
German
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Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

June 16, 2026

Everything went smoothly. The loaner car was a bonus! Bryan was polite & professional. I think the employees outside need cool air blowing on them (& customers). It was very h More

by BARBSC10
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your five-star review of our service for your Kia Telluride. We’re glad the loaner car was a bonus and that you received polite, professional attention. We appreciate your suggestion about adding cooling for our outdoor team and customers and will pass it along to the staff.

June 16, 2026

He was very helpful with what I needed done He was very friendly and polite and knowledge about what I wanted More

by VDW620
Recommend Dealer
Yes
Employees Worked With
I was in service department with Anthony George
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Jun 17, 2026 -

City KIA of Greater Orlando responded

Thanks for noting our team’s helpful, friendly, polite, and knowledgeable service for your Kia Carnival. We appreciate your feedback and look forward to serving you again.

June 16, 2026

Always a pleasure No thanks Bye Thank you for the service provided. Bye. Bye. Bye More

by SULIEPAGAN
Recommend Dealer
Yes
Employees Worked With
Franco Papagoni
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Jun 17, 2026 -

City KIA of Greater Orlando responded

We’re delighted that servicing your Kia was such a pleasure. Thank you for your kind words and for choosing us. We look forward to assisting you again soon.

June 16, 2026

Always have a pleasant experience when I go there I really appreciate the waiting room upgrades. More

by SULIEPAGAN
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Jun 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our updated waiting area has made each visit more comfortable. Thank you for trusting us with your Kia Carnival service. We look forward to welcoming you back for future visits.

June 16, 2026

Good service on the sale Still waiting for plates and lots of people to deal with More

by BOSS26
Recommend Dealer
Yes
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Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 16, 2026

Nic3 Nice, no situations . Like always they take care of us. And anwered all questions More

by Vilmarycaloz
Recommend Dealer
Yes
Employees Worked With
I don't
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Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear your EV6 service went smoothly and that our team answered all your questions. We’re pleased to care for you and your vehicle. Thank you for choosing us again for your Kia service.

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