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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,880 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,880 reviews

May 16, 2025

Professional, fast, communicative Josh kept me updated on the status of the car. He was professional & answered all my questions. He was great! More

by aus10becker
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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May 19, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this fantastic review! We are happy to know that he was professional, great, answered all your questions, communicative and kept you updated on the status of your car. Please do not hesitate to let us know how we may be of further service to you.

May 16, 2025

The process was quick. They took my car diagnosed, it got me an lfft to and from the facility and didn't charge me after they fixed my car More

by MAURICEJACKSON2013
Recommend Dealer
Yes
Employees Worked With
Frank
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May 19, 2025 -

City KIA of Greater Orlando responded

MAURICE, We appreciate you for leaving us this phenomenal review! We are delighted to know that they made the process quick and did not charge you after fixing the car because of warranty. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 16, 2025

Waited too long and Josh was not friendly. The person that did the appt was very nice but cant remember her name. More

by JORGEVALLES700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

City KIA of Greater Orlando responded

Jorge, Thank you for your feedback and time. We are very sorry to hear that our team member was lacking customer service during your service visit and understand your concerns. We would like the opportunity to speak to you on this situation, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

May 16, 2025

Advanced listening and proper understanding. "I".....told them what i wanted. They met my expectations. When they listen and were careful, in the search to find that one. That included all m More

by Melgip215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz
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May 19, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team had a proper understanding listening to what you wanted, met your expectations and were careful. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 15, 2025

Excellent as always, all services were completed in a timely manner just as promised by the technician. More

by Stmichael01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba
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May 15, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was excellent as always and completed your vehicle in a timely manner just as promised. We wish you safe travels until we meet again!

May 15, 2025

Promised 2 to 2. 5 hours. Job completed in 4 and half hours for just oil change and tire rotation and inspection on a brand new Telluride. More

by ERICSUAREZ62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 15, 2025

The super attentive team with me solved all my concerns. Excellent service recommended at 100 More

by LUISJOSERRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo, Rosario
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May 16, 2025 -

City KIA of Greater Orlando responded

LUIS, Thank you for leaving us this positive review and recommendation! We are happy to know that our team was super attentive and solved all your concerns. Please do not hesitate to let us know how we may be of further service to you.

May 15, 2025

Jonathan, is a Great service provider. He’s friendly, informative, knowledgeable, humorous need more people like him. More

by JPAZ386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Josh, Nate
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May 16, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jonathan this wonderful review! We are pleased to know that he is great, friendly, informative and knowledgeable. We hope to serve you again in the future.

May 15, 2025

Best experience with a service team that I have ever had. Very thorough and communicative!! More

by jbarraco060809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH !!!!
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May 16, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was very thorough, communicative and made your experience the best you ever had. Please do not hesitate to let us know how we may be of further service to you.

May 15, 2025

Always courteous, pleasant & helpful. I've been a customer there for 15 years & have never had any issues. More

by arhunt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
May 16, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were courteous, pleasant, helpful and you have never had any issues as always. We wish you safe travels until we meet again!

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