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City KIA of Greater Orlando
Orlando, FL
4,700 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,700 reviews
April 24, 2026
No issues. Excellent communication and good customer service. Happy with purchase. Will buy again in the future. Excellent communication and good customer service. Happy with purchase. Will buy again in the future. More
by JPUJOLS01
Verified Customer
April 24, 2026
Bryan was very courteous. Work was done on my car in a timely manner fortunately, it was covered under the warranty. They washed my car afterward. Work was done on my car in a timely manner fortunately, it was covered under the warranty. They washed my car afterward. More
by MLESLIE2
Employees Worked With
Bryan
April 24, 2026
While I had purchased my car from a different dealer, I thought I would go to one closer to home for service. It was a great experience!! We’ll be back for both service and to replace this car when the lea thought I would go to one closer to home for service. It was a great experience!! We’ll be back for both service and to replace this car when the lease is finished! More
by rouster
Employees Worked With
Anthony George
April 23, 2026
I arrive for appointment on time. Juan was friendly and explained the process. Kept me informed and everything completed service in a timely manner.. Juan was friendly and explained the process. Kept me informed and everything completed service in a timely manner.. More
by woodjsw
Employees Worked With
Jaun Castillo
April 23, 2026
Their advertising is very misleading, and that's why they scam people with their sales and supposed promotions when you go to request the services they forced you to pay for. There's always an excuse for not scam people with their sales and supposed promotions when you go to request the services they forced you to pay for. There's always an excuse for not doing it, arguing one reason after another, but they already charged you for it.And when it comes to maintenance, it's even worse. You wait three hours and they never do anything to the car, not even a wash, which would be the bare minimum. The service is terrible; they blame each other, from the workshop to sales. And they never give you a solution; the worst part is that you've already paid for a service they never deliver... In my opinion, they're the worst dealership, and I wouldn't recommend them at all. More
by Pedro C
Employees Worked With
Oscar Platt
April 23, 2026
My sales person was great Sebastian. You're the best👋🏿🫵🏾👍🏾 my grandson loves the ride and he's just 5 years old, I pick him up from school every day. You're the best👋🏿🫵🏾👍🏾 my grandson loves the ride and he's just 5 years old, I pick him up from school every day. More
by kevinka.14617
Employees Worked With
April 23, 2026
Everything is always done correctly and things like valve caps are always put back on and wheel rims are not scuffed up. Coupons & service reps additions really help & makes dealer service compatible to any caps are always put back on and wheel rims are not scuffed up. Coupons & service reps additions really help & makes dealer service compatible to any bargain basement outfit. More
by pcrv58
Employees Worked With
Juan
