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City KIA of Greater Orlando

Orlando, FL

4.4
1,781 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,781 reviews

May 03, 2025

Solicite cambio de cauchos y no lo hicieron y pago garantía hace casi 5 años More

by CASTILLODORIS745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
May 10, 2025 -

City KIA of Greater Orlando responded

Castillo, Gracias por tomarse el tiempo para escribir esta reseña. Nos decepciona saber que compró su llanta de repuesto y nunca la compró. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio para que podamos ayudarle.

May 03, 2025

Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 03, 2025

Leasing a new Kia K4 for my son at City Kia of Greater Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment More

by Silverio Saladin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez
May 05, 2025 -

City KIA of Greater Orlando responded

Silverio, We appreciate you for leaving Max this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Max provided you with top notch service. We are delighted to know that he was extremely professional, warm, genuine, no pressure, honest/transparent with communication and made the process smooth/straightforward. We sincerely congratulate you on your new KIA K4- behalf of the entire City KIA of Greater Orlando team!

May 03, 2025

Excelente La atención fue muy buena, el. Sr. castillo muy amable de principio a fin La atención fue muy buena, el.Sr. castillo muy amable de principio a fin. Fue muy respetuoso y me mantuvo a More

by yanira_32
Recommend Dealer
Yes
Employees Worked With
SR. Juan Castillo
May 05, 2025 -

City KIA of Greater Orlando responded

Yanira, ¡Agradecemos que le hayas dejado a Juan esta excelente reseña! Nos complace saber que fue muy amable de principio a fin, muy respetuoso y te mantuvo informado del progreso de tu vehículo. Esperamos poder atenderte de nuevo en el futuro.

May 03, 2025

Great customer service Jocelyn was great explaining everything Jocelyn was really knowledgeable and attentive, the best so far More

by Luismanuelcintron
Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 05, 2025 -

City KIA of Greater Orlando responded

Luis, We are grateful for you leaving Jocelyn this flawless review! We are pleased to know that she was really knowledgeable, attentive, the best and great at explaining everything. We hope to serve you again in the future when the time comes.

May 03, 2025

Great service The dealer gives you the flexibility to bring in your car with short notice providing a good service and on a timely manner More

by DARITA79
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 05, 2025 -

City KIA of Greater Orlando responded

DARITA, We appreciate you for leaving us this stellar review! We are delighted to know that that our team provided you with good service/on a timely manner and was flexible to bring your car in on short notice. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 03, 2025

Excelente Excellent, honest, he fulfilled everything he offered me Excellent, honest, he fulfilled everything he offered me, Good good good good very good More

by GRETHYBARBOZA
Recommend Dealer
Yes
Employees Worked With
Manuel
May 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that Manuel was excellent, honest and fulfilled everything he offered you. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 03, 2025

It's ok The process takes a bit long! !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... More

by Perezr314
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
May 02, 2025

I was hesitant to bring my car back here after the last few times I’ve had terrible experiences with the service department especially Jay but Devon was fantastic. She made the whole experience less stress More

by ZOIE.TILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
May 02, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was fantastic, very personable and kept you updated on your vehicle. We wish you safe travels until we meet again!

May 02, 2025

The dealership was really good, offered me great services and explained everything clearly! Made my appointment very smooth. More

by Aniyah norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
May 05, 2025 -

City KIA of Greater Orlando responded

Aniya, We appreciate you for leaving us this remarkable review! We are delighted to know that our team was really good, offered you great services and explained everything clearly.

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