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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,776 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,776 reviews

May 01, 2025

Everything was great, didn't have a ridiculously long wait time like usual. All around excellent experience this time. More

by corey.herny
Recommend Dealer
Yes
Employees Worked With
Devon
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May 01, 2025 -

City KIA of Greater Orlando responded

Corey, We appreciate you for leaving us this remarkable review! We are delighted to know that everything was great and our team made your experience excellent. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Timely attended at my appointment time. Explained the service details thoroughly. Complete the work in time. Pleasing behavior. More

by FCHELEKATT
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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May 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team explained all the details thoroughly, completed the work in time and were pleasant. Please do not hesitate to let us know how we may be of further service to you.

May 01, 2025

When I arrived to the service drive way a I was received with a very polite person and gave me directions to find my service advisor. Rico is an excellent person and helped in all my needs about my car. My More

by ESCABUR03
Recommend Dealer
Yes
Employees Worked With
Rico
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May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Rico this spectacular review! We are delighted to know that he was excellent, very polite, attentive and helped you with all your needs on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yes
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May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 01, 2025

Poor, expensive and They stole two of the valve caps from my tires, and they were customized ones I had bought. More

by Alexander231189
Recommend Dealer
No
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May 10, 2025 -

City KIA of Greater Orlando responded

Everyone here at- City Kia of Greater Orlando wants to give you the utmost highest apologies. We strive to always connect with our guests to make sure that we are all on the same page, before and after the service process. We want to make it right with you, if we can get another opportunity, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Once again, thank you for your time and understanding.

May 01, 2025

Great! Awesome service and Devon kept me up to date on the status of my vehicle! She was awesome! More

by MARI7017
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

MARI, We appreciate you for leaving Devon this stellar review! We are delighted to know that she was great, awesome and kept you up to date on the status of your vehicle.

May 01, 2025

Great Nate and AG are always great to work with. Had some poor interaction with the sales department though. More

by QUINANCRF
Recommend Dealer
Yes
Employees Worked With
Nate
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May 01, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate and AG this wonderful review! We are pleased to know that they are always great to work with. We look forward to continue serving you in the future.

May 01, 2025

Very helpful. Kept in contact with me about my car and answered any questions I had. More

by Santiagogina996
Recommend Dealer
Yes
Employees Worked With
Jason Torres
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May 02, 2025 -

City KIA of Greater Orlando responded

Santiago, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was very helpful, kept you updated on your car and answered any questions you had.

May 01, 2025

very nice easy to get in and out. ..All staff were polite and proud and very professional More

by craigackles
Recommend Dealer
Yes
Employees Worked With
daniel landeiro
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May 01, 2025 -

City KIA of Greater Orlando responded

Craig, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was polite, very professional and got you in/out.

April 30, 2025

Jonathan from KIA was very helpful with me and make sure I was taking care of. This is harry More

by santiagoharry1489
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Harry, Thank you for leaving Jonathan this incredible review! We are happy to know that he was very helpful and made sure you were taken care of. Please do not hesitate to let us know how we may be of further service to you.

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