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City KIA of Greater Orlando
Orlando, FL
2,019 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,019 reviews
Verified Customer
May 21, 2025
Absolutely the worst experience I have ever had with a car. Kia had my car for 10 days very little communication on what needed to be repaired. Also repairing things on my car without speaking to me first car. Kia had my car for 10 days very little communication on what needed to be repaired. Also repairing things on my car without speaking to me first. It was one thing after another with this service center. My car was under warranty and supposedly per the service department needed a new engine that wouldn’t be covered by the warranty I purchased. The customer service as well as there communication is horrible. I will never by another KIA again and would not recommend anyone purchasing a KIA if you are in the market for a new car. All they do is give you the run around and want to keep charging you more money! How convenient when you try to get into touch with anyone they are not available. More
by Deaann2017
Employees Worked With
Service Department
May 20, 2025
My experience this time around was much better than my previous visit for an oil change. Zachary was extremely professional and took the time to clearly explain both the required maintenance and the optio previous visit for an oil change. Zachary was extremely professional and took the time to clearly explain both the required maintenance and the optional services available. He went above and beyond by staying after hours to wait for us to return from dinner, which I really appreciated. Zach was very knowledgeable and explained everything in a way that was easy to understand, making me feel more informed and confident about the service my vehicle received. More
by cguz7373
Employees Worked With
Zach Gentile
May 20, 2025
Everything relate to this dealer is beyond good. Service, attention to the customer care, cleanliness on waiting area is a 100% outstanding environment. Job we'll done. Service, attention to the customer care, cleanliness on waiting area is a 100% outstanding environment. Job we'll done. More
by EDMIAN1964
Employees Worked With
Maintenance 10 at a 10
May 20, 2025
Job, was the best sales rep I've worked with in years. After many cars and many dealership experiences, this was the most pleasant one thanks to him. After many cars and many dealership experiences, this was the most pleasant one thanks to him. More
by rdiazdelvalle97
