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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,907 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,907 reviews

June 18, 2025

Is wanderful, people very friendly! And customer service is excellent. I got there and they took my car right away. Thanks More

by peca_ve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
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Jun 20, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 18, 2025

This last service was the best one I’ve received he was attentive and quick More

by MONST25M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
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Jun 20, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for being a repeat customer and entrusting us to service your vehicle. We realize you have many choices when it comes to service and we appreciate that you chose- City KIA.

June 18, 2025

The service department was very helpful Zack was my contact in the service department walked me through everything I was a little nervous about it being my first service on my brand new car and he was More

by ringsrob1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

City KIA of Greater Orlando responded

Rob, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Zack was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

June 18, 2025

Es bueno yo digo ke son los mejores no tienen rival estoy conforme con mi auto More

by ELIODAVIDARRIETAARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

City KIA of Greater Orlando responded

Hello, Gracias por su tiempo y comentarios. Nos complace saber que pudimos trabajar con usted para lograr exactamente lo que deseaba. ¡Felicidades por su nuevo vehículo!

June 18, 2025

City Kia is always so friendly to help and offers amazing service every time I visit More

by Jacktzen1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

City KIA of Greater Orlando responded

Jack, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

June 17, 2025

Very nice very organized very fast love it 10 out of 10 I would definitely recommend More

by bossyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

June 17, 2025

Great service as always. Frank is always very polite and professional. Just wish it didn't take so long. More

by nadalmercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in Service Dept
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Mercedes, Thank you for sharing your experience with us. We are delighted to that Frank was able to provide you with exceptional customer service throughout your visit. Please give us a call if you have any further questions or concerns, we would love to help you.

June 17, 2025

Nice people nice service very satisfied with everyone I’ve met there Including office staff More

by WPARKER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda zachary
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Parker, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

June 17, 2025

I like this dealership. They give wonderful service to the customer and for the car. More

by VERONICA.VERGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Veronica, Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 17, 2025

Customer Service was awesome, every rep we had to work with get a 5 also More

by R.Montanez.Santana
Recommend Dealer
Yes
Employees Worked With
Orlando/ from Santo Domingo don't remember his last name.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Montanez, Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your visit! Please let us know if we can help you again in the future.

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