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City KIA of Greater Orlando
Orlando, FL
1,667 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,673 reviews
May 28, 2025
I appreciate the fact that they were able to work with me to get me the deal I wanted for the SUV . The only part that I did not appreciate was they were supposed to show me the SUV before I purchased it and to get me the deal I wanted for the SUV . The only part that I did not appreciate was they were supposed to show me the SUV before I purchased it and the aftermath as I was promised small cosmetic fixes, but when I tried to get in contact with my salesman afterwards, he would not answer my phone calls and goes straight to voicemail making the experience disappointing as it displayed dishonesty. More
by lahart47
Verified CustomerEmployees Worked With
Terrance Manning
May 28, 2025
Very helpful. Communicative. Attentive. Good service. Transportation provided. Dgjkk.jytjjj.khggg.httuu.jfdtj.uuyjj.khgg.ifgj. Communicative. Attentive. Good service. Transportation provided. Dgjkk.jytjjj.khggg.httuu.jfdtj.uuyjj.khgg.ifgj. More
by WAGOSTO
May 28, 2025
Abel was kind, patient & communicated w/images throughout my time there. My car needed brakes and was running rough. I took his advice on getting a transmission flush while the car was there rather than wai my time there. My car needed brakes and was running rough. I took his advice on getting a transmission flush while the car was there rather than waiting and missing the 80k mark (came in at 71,000+). Great call! No more rough shifting or dragging which could have caused more problems had I waited. And, my gas mileage seems to be improved again as well! I didn't care for the new sales method of being approached with the trade-in value of your car paperwork as you bring your car for service. More
by Florida Cracker
May 27, 2025
The team was amazing and provided me with all the information I needed and my best options! information I needed and my best options! More
by Fiorellacolicigno
Employees Worked With
May 27, 2025
Franco Papagno was very professional . Kept me up to date on the car he made recommendations on alignment and fuel system cleaning to keep the car up-to-date with service records Franco Kept me up to date on the car he made recommendations on alignment and fuel system cleaning to keep the car up-to-date with service records Franco also kept his promise time for when the car was to be ready. I feel this was a very good experience for me and I will continue to use City Kia. I want to thank both Franco and Ricardo for be my service advisor when coming to the dealership, I feel they’re very professional and courteous when meeting and greeting to customer. More
by GEOFFREY.GSK34769
Employees Worked With
Service Franco Papagno
May 27, 2025
I've been taking my car to City Care for several years now I find them to do some good work now I find them to do some good work More
by SYLVIA.BATTEN
May 27, 2025
Hello, Thank you for following up. I would like to share some concerns about my experience when I purchased the car. The salesperson added my husband’s email to the official paperwork I would like to share some concerns about my experience when I purchased the car. The salesperson added my husband’s email to the official paperwork and also connected his email to the car system without asking for my permission or explaining anything to me. I do not speak English well, so I was depending on the salesperson to guide me clearly through the process. Now I am trying to remove my husband’s email from the car system, but it’s difficult since his email is already registered, and it is also written in the documents. I believe this could have been avoided with better communication, and I hope you take this feedback into consideration for future customers. Thank you, More
by marslinals258
May 27, 2025
Thank you for the great customer experience, getting me in and out and also providing Lyft service while my car was being serviced! Thank you Jocelyn for all of your help! in and out and also providing Lyft service while my car was being serviced! Thank you Jocelyn for all of your help! More
by GP1DIRECT
Employees Worked With
Joselyn
