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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,897 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,897 reviews

October 22, 2025

service advisor Tony was very helpful, explained exactly what to expect, and answered all my questions! More

by blueyellow
Recommend Dealer
Yes
Employees Worked With
tony
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Oct 22, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 22, 2025

told them what I was looking for, we got straight to the numbers, liked what they offered me and they got me in the kia same day, very easy and stress free More

by ERICKJAVIER0192
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz Magnaye
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Oct 22, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City KIA of Greater Orlando!

October 22, 2025

Very professional Great to talk to They took care of all the customers needs and answer all the important questions. More

by Mdunston165
Recommend Dealer
Yes
Employees Worked With
Jay
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Oct 22, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

October 22, 2025

The service was excellent and the person helping me, Anthony was a polite guy who got me in and out as quick as possible More

by Tktbunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 22, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2025

Friendly service. Costs for service and parts are a bit high. Appreciate the complimentary wash More

by TFELDY26
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Oct 22, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2025

Very great overall Very great service and waiting time was not bad! Josh helped me along the way and helped my visit be a great one with no complaints More

by Jalbert_uz
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 22, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Very attentive and responsive to my needs. He went above and beyond. Highly recommend city Kia and Franco More

by Panamara
Recommend Dealer
Yes
Employees Worked With
Franco
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Oct 21, 2025 -

City KIA of Greater Orlando responded

We appreciate your kind review and recommendation! We strive for 100% customer satisfaction and we are glad that Franco took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 21, 2025

Josh is a good supervisor and I love the Kia team and my car Good now I am satisfied with the service More

by Lucmann Fleurissaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 21, 2025 -

City KIA of Greater Orlando responded

Lucmann, thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Josh's efforts met your satisfaction. It is our pleasure to serve you and your Kia needs in any way possible. Safe travels!

October 21, 2025

I was very satisfied with the service and the attention they give me in the dealer; Thank You so much More

by Carmen Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Department; specially; Daniel Landeiro
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Oct 21, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

October 21, 2025

Firstly I connected with Darien and then he put me with Patrick.they both helped us get in to a new car even tho we had negative debt, More

by THOMASMY99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien, Patrick
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Oct 21, 2025 -

City KIA of Greater Orlando responded

Thank you so much for choosing City KIA of Greater Orlando! Please let us know if we can be of any more assistance.

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