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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,395 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,395 reviews

May 05, 2025

Very courteous,respectful and responsible Very attentive and helpful and on time for vehicle return Thankful More

by dtaberas1214
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team provided you with 5-star service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

May 05, 2025

Very professional and attentive to details and information.Would recommended it to anyone who asked. More

by dtaberas1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! We are delighted that our team provided you with a top-notch and informative experience. Your kind recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 05, 2025

Always professional. courteous and friendly I have been a customer since 2015. Never had an issue. Everyone is always friendly. More

by bettyboop6803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon. Great personality.
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May 05, 2025 -

bettyboop6803 responded

My tech, DEVON, was fantastic. She got me a Lyft to and from my home. Kept me updated on the service being done.

May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review1 We are so glad that Devon and the team were both kind and helpful. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your vehicle is ready for service.

May 05, 2025

I came in for an oil change and regular service and everyone was very friendly and helpful. More

by GRATIA.HAYES
Recommend Dealer
Yes
Employees Worked With
Franco
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May 05, 2025 -

GRATIA.HAYES responded

My service advisor Franco was very professional and helpful!

May 07, 2025 -

City KIA of Greater Orlando responded

Gratia, We appreciate your kind review and we are happy to hear that Franco got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

May 05, 2025

Josh was great. I had a terrible previous experience with City Kia service, but Josh made this one way better for me. More

by Cassandralynnfindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 07, 2025 -

City KIA of Greater Orlando responded

Cassandra, Thank you for rating our dealership. Our guest's satisfaction is our utmost priority, and we are glad that Josh took great care of you. Please do not hesitate to give us a call if you have any further questions or concerns.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Seamless and I felt welcome. Seamless and Welcome. These guys rock and are great people entirelym More

by JacksonK5994
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Job Gomes
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. Take care!

May 05, 2025

All great Everything was great. I wish the repair didn't have to take all day, but the shuttle service was very convenient. Abel was always in touch giving me updates throughout the More

by Juan
Recommend Dealer
Yes
Employees Worked With
Abel
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May 07, 2025 -

City KIA of Greater Orlando responded

Juan, Thank you for your positive review! We are glad that Abel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2025

Josh is phenomenal! Customer service is top notch. He pays attention to detail and provided step by step communication. More

by Lourdes Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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May 07, 2025 -

City KIA of Greater Orlando responded

Lourdes, Thank you for leaving Josh this positive review! We are so glad that he provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

I love that care I receive evertime I come there. It's worth the drive. Amazing More

by Cordero1103
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Providing 5-star service is so important to us and we will certainly continue to provide you with nothing less in your visits to come! Take care.

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