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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,686 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,686 reviews

June 16, 2026

Good at staying within my budget Do whatever it take to make me a satisfied customer More

by ladyhampton065@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AG
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Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for pointing out how we worked within your budget. It’s wonderful to hear our team made sure you were satisfied with your Kia. We look forward to helping you again.

June 16, 2026

Tony was extremely professional and conducted the work very well. My car needed to stay longer than expected, to perform the service, due to a problem, but Tony was extremely professional and conducted th More

by vagnert
Recommend Dealer
Yes
Employees Worked With
Tony Andral
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Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team handled your Kia Sorento Hybrid’s service with professionalism, even when the repairs took longer than expected. Thank you for your patience during the extended process. We appreciate your five-star rating and are here if you need anything else.

June 16, 2026

Fantastic transparency and communication from Tony. He kept us up to date with everything happening and helped us in anyway he could. More

by MG080314
Recommend Dealer
Yes
Employees Worked With
Tony A.
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Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our service team kept you informed and provided assistance every step of the way. Clear communication and hands-on support are at the heart of what we do. Thank you for choosing us for your Kia service.

June 16, 2026

Best experience I've had a car had a car dealership thank you I would recommend the dealership to one of my family More

by JONVARNEY63
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember
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Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting our team to service your Kia K4 and for sharing this wonderful feedback. We’re thrilled it was your best dealership experience and that you’d recommend us to your family. We look forward to assisting you again in the future.

June 16, 2026

Great service. Vehicle engine should be running while it's being service or less it is needed for service More

by Zipcode7
Recommend Dealer
Yes
Employees Worked With
German Lopez
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Jun 16, 2026 -

City KIA of Greater Orlando responded

We’re grateful for your five-star rating and glad you enjoyed our service. Your suggestion about keeping the engine running when needed is noted and will be shared with our technicians. We look forward to caring for your Kia Telluride again.

June 16, 2026

Abel really cared and made sure everything went smoothly and quickly He was very helpful More

by Jcozzetta
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our service team handled your Kia Carnival smoothly and efficiently. Thank you for highlighting the quick and attentive care you received. We appreciate your feedback and look forward to your next visit.

June 16, 2026

I needed a full inspection on my car since it was having misfires/being jumpy and jerky. Jay not only explained everything well but took care of my car. At checkout, he showed me a total that was less than More

by chloej2201
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 16, 2026 -

City KIA of Greater Orlando responded

We’re glad our inspection pinpointed the cause of those rough running symptoms on your Kia and that our team could explain repairs clearly. Offering a total below your estimate along with an interest-free payment plan for three months is our way to help. Thank you for trusting us with your Kia.

June 16, 2026

Excellent service, a kind and very patient person. They answered questions confidently and offered solutions. More

by MANUELBITAR
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jun 16, 2026 -

City KIA of Greater Orlando responded

We’re happy our team showed patience and provided clear explanations with helpful solutions during the service of your Kia Sorento. Thank you for trusting us with your vehicle.

June 16, 2026

Everything went very well during my visit to the dealership. The staff was friendly, professional, and kept me informed throughout the service process. They completed the maintenance on my vehicle i More

by MANUELBITAR
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jun 16, 2026 -

City KIA of Greater Orlando responded

We’re grateful you let us know how smoothly your visit went. Our staff takes pride in keeping you informed and completing your Kia Sorento maintenance on time with close attention to detail. We look forward to helping you again whenever you need service.

June 16, 2026

Clear communication Easy to work with Kept me informed Happy to work with Kept our experience as pleasant as possible More

by Hollyhaszeal
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our communication and service. It’s great to know we kept you informed and made the process pleasant. We appreciate your trust in us and your Kia.

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