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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,404 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,405 reviews

May 03, 2026

Everything's running smoothly, the lobby room is a nice touch. Also got a free breakfast sandwich for me and my boyfriend. That was very helpful More

by always.tatianaaa
Recommend Dealer
Yes
Employees Worked With
Daniel I believe
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May 03, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your experience with your Kia service. We’re glad our lobby and the complimentary breakfast sandwich made your visit more enjoyable. We look forward to assisting you again.

May 03, 2026

I had an amazing experience! Abel Cruz Veliz and the staff were friendly, attentive, and made sure all my questions were answered. They went above and beyond to make me feel comf More

by Sarai.escalera
Recommend Dealer
Yes
Employees Worked With
Abel Cruz Veliz
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May 03, 2026 -

City KIA of Greater Orlando responded

We’re thrilled that our team provided attentive support and addressed every question during your Kia EV6 service. It’s rewarding to know you felt comfortable and valued throughout the visit. Thank you for the five-star rating, and we look forward to assisting you again.

May 03, 2026

Muitos problemas com o serviço. Josh foi muito paciente. No protection was provided to the car's bodywork by the mechanics. Poor service. More

by CADUB.UCH001qx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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May 06, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 03, 2026

Jessica Colon and Juan Sabogal kept a loyal customer for over 12 years bought all my cars from CITYKIA. I was very disappointed and Jessica brought me back. When other sales associates and “Finance manager More

by Javier Santos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Sabogal
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May 03, 2026 -

City KIA of Greater Orlando responded

We’re honored you’ve chosen us for more than 12 years and glad Jessica secured the deal you deserved. Congratulations on your new KIA and thank you for your ongoing loyalty. We look forward to assisting you again.

May 03, 2026

Jessica Colon and Juan Sabogal kept a loyal customer for over 12 years bought all my cars from CITYKIA. I was very disappointed and Jessica brought me back. When other sales associates and “Finance manager More

by Javier Santos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN SABOGAL
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May 03, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing us again after 12 years and trusting our team to secure your new Kia Sorento Hybrid. We’re glad we could get your deal approved quickly and beat the competition, and we truly appreciate your loyalty.

May 02, 2026

Great service and gave me transportación because the recalls used 4 hours. Thanks Daniel Landeiro. More

by eitelburckhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro.
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May 03, 2026 -

City KIA of Greater Orlando responded

Happy to hear our courtesy transportation kept you moving during the four-hour recall. We appreciate you choosing us for your Kia Sorento service and look forward to assisting you again.

May 02, 2026

The service staff is fast, attentive, thorough, and friendly. Everything you want when dealing with an unexpected issue with your car. I will definitely be back for regular maintenance in the future! More

by Jmerz52891
Recommend Dealer
Yes
Employees Worked With
AG he is the best!
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May 02, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing how our team provided such prompt and attentive care for your Hyundai Genesis. It’s wonderful to know the service felt thorough and friendly during your unexpected repair. We look forward to supporting your regular maintenance needs down the road.

May 02, 2026

I wish the mechanic would of test drove my car before it was released. They didnt do it and had to leave again for another day so 3 days for an alignment and balance and then new tires More

by Commanderchrisbarnett
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 03, 2026 -

City KIA of Greater Orlando responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this.

May 02, 2026

El servicio fue exxelente todo el tiempo fui informado de como estaba el proceso. Muy agradecido More

by jmendozapagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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May 02, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re glad our team kept you informed throughout the service and provided excellent care for your Kia Seltos. We appreciate your gratitude and look forward to assisting you again.

May 02, 2026

Me atendió Rossana y la mejor de las vendedoras ! Súper resolutiva y proactiva ! De verdad recomendada 1000% More

by Veronikfm405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

City KIA of Greater Orlando responded

Gracias por hablar tan bien de Rossana y Gabriel. Disfrute de su nuevo Kia y háganos saber si podemos serle de ayuda en algo más.

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