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City KIA of Greater Orlando

Orlando, FL

4.5
4,653 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,654 reviews

April 01, 2026

Tony in the service department was fantastic. Service was very attentive. I love the Lyft feature so I don’t have to sit at the dealership while my stinger is being serviced. He was very communic More

by andrewockerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive feedback about our service department. We’re glad the attentive support and courtesy Lyft service made it easy while your Kia Stinger was being serviced. We appreciate your loyalty and look forward to assisting you with future needs in Orlando.

April 01, 2026

Fantastic. I get there and I am immediately greeted with great service. I am then able to take a Lyft to the mall while I wait for my car to be done being servi More

by andrewockerman
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know you felt welcomed from the moment you arrived and found our Lyft option to the mall convenient during your Kia Stinger service. We’re pleased our team made it easy to address your questions. Thanks for sharing your experience; we look forward to helping you again.

April 01, 2026

Timely and professional No thanks I really would like to just be done here Thanks More

by TMHAGIST1391
Recommend Dealer
Yes
Employees Worked With
Jason in parts and services
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your feedback on your Kia Forte service. We’re glad we could complete everything promptly and professionally. If you need anything else down the road, please let us know.

April 01, 2026

The service of my maintenance was great. Even though it took more time that what was expecting ,Jonathan was very attentive. The waiting area was also great since I could connect to the inte More

by NATALIAMARRERO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Córdoba
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing us for your Kia Seltos maintenance. We appreciate your patience during the longer visit and are glad our team provided attentive service. It’s great that the waiting area’s Wi-Fi helped you stay productive.

April 01, 2026

Seemed well organized and good experience I was treated well and was offered complimentary breakfast sandwiches that were very good and was treated very well and don't really have much to complain about th More

by anthony_vegas
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Apr 01, 2026 -

anthony_vegas responded

Great job !!

Apr 02, 2026 -

City KIA of Greater Orlando responded

Anthony, thank you for your positive review! We are delighted our team provided you with 5-star service and ensured your experience with us was as pleasant as possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 01, 2026

Great service. Car was in and out in a reasonable time Overall service was great More

by T-PADGETT
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback on servicing your Kia Sportage. We’re glad to hear the work was completed promptly and met your expectations. We appreciate your review and look forward to assisting you again.

April 01, 2026

Quería que vieran la falla y vieron de mas Primero la falla y después lo demas More

by smellinsmallh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 01, 2026

Dejaron la tapa del filtro abierta, la cubierta del motor muy sucia y los datos de próximo mantenimiento sin reiniciar, mal servicio. More

by FEREENEYBARRAGANWINCOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

City KIA of Greater Orlando responded

Gracias por compartir sus comentarios; le pedimos disculpas por no haberle brindado una experiencia de servicio excepcional. Nos encantaría abordar sus inquietudes en detalle. Por favor, contáctenos en el concesionario y pregunte por el gerente de servicio.

April 01, 2026

My most recent experience (March 2026) was flawless. Quick appointment setting. When work flow conflicted with the original appointment and I no-called, no-showed, I received a call within 15 minutes se More

by Latinstylez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear your March service visit for your Kia Telluride went so smoothly. We’re glad our team quickly rebooked your appointment and that our intake process, shuttle service, and digital billing made the experience seamless. We look forward to helping you again.

April 01, 2026

Definitely the place to go to efficient staff great communication throughout the service process always. More

by jamesdreckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

City KIA of Greater Orlando responded

Your feedback about our streamlined service and clear updates on your Ram means a lot to us. Preston and the team will be happy to hear your comments. Thank you for choosing us for your Ram 1500 service.

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