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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,677 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,677 reviews

November 22, 2025

he was very transparent and considerate of my time um, he was very chill and nice More

by Pitfiend411
Recommend Dealer
Yes
Employees Worked With
abel
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Nov 22, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

November 22, 2025

It was good. I think it’s very pricey. This is my 4th car I think there should be a discount. More

by LATINDIVAFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel L
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Nov 22, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

Very good attention and fast. Abel is make a good work. Thanks for my soul More

by MECOLASANTE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Abel
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Nov 22, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 22, 2025

Great experience except I was not aware I purchased the basic model for my wife and she doesn't like it. According to management I have to wait 30 days and make the first payment which I did today. Raul wa More

by STRIPER1970
Recommend Dealer
Yes
Employees Worked With
Raul
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Nov 22, 2025 -

City KIA of Greater Orlando responded

Thank you so much for recognizing Raul and his customer service. We’re glad he made your experience a positive one. We understand how disappointing it can be when a vehicle doesn’t have the features you expected. We appreciate your patience with the current policy and look forward to helping you explore the S model next month to ensure your wife gets exactly what she wants. We’re here to help every step of the way.

November 22, 2025

I could tell that he was new. My ride share got canceled by the driver and I asked him to request a new one. I was told by him to wait until he was done with his next customer. 10 More

by HANNAFLIPPO
Recommend Dealer
Yes
Employees Worked With
Derek
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Nov 22, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. We’re sorry for the inconvenience you encountered with the delayed ride share and the communication regarding your vehicle’s repair. We appreciate your patience and feedback, and we will use it to improve our training and support for newer team members. Your experience matters, and we value the opportunity to do better.

November 22, 2025

Experience was great, drop off was quick. Derek was very attentive and looked up previous vehicle records to see what else needs to be completed for proper maintenance. More

by BASEL.KOMY
Recommend Dealer
Yes
Employees Worked With
Derek
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2025

Okay experience, asked not to wash car but did not follow directions. Transmission service took about 4 hours. More

by BASEL.KOMY
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 23, 2025 -

City KIA of Greater Orlando responded

It's great to hear that Daniel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 22, 2025

Me atendió Abel para realizar el cambio de aceite a mi carro, la atención fue muy BUENA. No tengo ninguna queja More

by LUGOJONATHANELV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Parra y Abel
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Nov 25, 2025 -

City KIA of Greater Orlando responded

Gracias por tomarse el tiempo para compartir tu opinión sobre trabajar con nuestro equipo. ¡Nos alegra saber que la experiencia que tuvo fue tan buena!

November 22, 2025

Fue buena, Josh Farley me pareció excelente en su explicación y atención Me entregaron el carro en menos de dos horas y me brindaron traslado a mi casa y luego al concesionario de nuevo para retirar More

by maria.nuez2015
Recommend Dealer
Yes
Employees Worked With
Josh Farley City Kia of Greater Orlando
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Nov 25, 2025 -

City KIA of Greater Orlando responded

María, ¡Muchas gracias por tus amables palabras para Josh y por tomarte el tiempo para dejarnos estos maravillosos comentarios! Vuelvenos a visistar cuando ocupes nuestra ayuda.

November 22, 2025

Friendly and very helpful Fast and friendly Frank called very quickly with the estimate and the price was fair thanks again More

by Ippokunsenpai
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 22, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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