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City KIA of Greater Orlando

Orlando, FL

4.5
4,385 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,385 reviews

March 02, 2026

Best service ever! ! The service had improved extraordinarily. Excellent service. Thank you???? I will recommend More

by p_cruzcorrea
Recommend Dealer
Yes
Employees Worked With
Daniel, excellent work
Mar 03, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to learn our service improvements made a difference for you. We’re glad your Kia received excellent care. Thank you for recommending us.

March 02, 2026

The service was great. Derek was helpful, respectful, and professional. We were informed at all times of what was being done and were offered recommendations. We are please More

by EROBLES23
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 03, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re pleased our service team kept you informed and offered recommendations during your Kia Telluride service. It was a pleasure assisting you, and we look forward to your next visit.

March 02, 2026

I had an excellent experience working with Sebastian at City Kia! From start to finish he was professional, attentive, and genuinely helpful. He listened to what I was looking for, answered all my question More

by Pizarrojoanna
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
Mar 02, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear Sebastian provided such attentive and professional service as you shopped for your new Kia Carnival. It’s great that he kept you informed and made the process stress-free. Congratulations on your Carnival and thank you for recommending Sebastian!

March 02, 2026

Great and very attentive and informative Franco was very knowledgeable and helpful during my appointment I would go back and see him for any of my other car services More

by JIOJES
Recommend Dealer
Yes
Employees Worked With
Franco
Mar 02, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re glad you found our team attentive and informative during your service appointment. We look forward to helping with any future Kia maintenance needs.

March 02, 2026

Excellent service and price They gave excellent service . Franz and everyone who helped us were great . They were excellent with their pricing too. More

by MAHMOODUHASSAN
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz Magnaye
Mar 02, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear Franz and the team delivered outstanding service and fair pricing. Thank you for sharing your experience. Enjoy your Kia!

March 01, 2026

Great customer service and car was done at the time given.! Very detailed on the service done to the vehicle.! More

by JAVIER.ZAPATEIRO
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Mar 02, 2026 -

City KIA of Greater Orlando responded

It’s great to hear we completed your Kia Sorento maintenance on schedule while explaining every step. Clear communication helps ensure confidence in our service. Thank you for trusting us with your vehicle.

March 01, 2026

Everything was smooth, well communicated and efficient Everything was smooth, well communicated and efficient and they got my car in and out same day on a weekend More

by vmmercan
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 01, 2026 -

City KIA of Greater Orlando responded

What a pleasure to hear our smooth, clear communication made your Kia Sorento service efficient. We’re glad we could complete your service on the same weekend day to fit your schedule. Thank you for the 5-star rating and we look forward to assisting you again.

March 01, 2026

Excelente Muy buena experiencia y excelente servicio. El señor franco fue muy amable y atento. More

by Gangelys
Recommend Dealer
Yes
Employees Worked With
Franco
Mar 01, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with your Kia Sorento service visit. It’s great to know our team provided attentive and courteous support throughout. We look forward to assisting you again.

March 01, 2026

Very detail oriented and you can tell that they care about your satisfaction. overall great experience! More

by christinakhvistani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 01, 2026 -

City KIA of Greater Orlando responded

Hello, and thank you for sharing your feedback. We’re delighted our thorough approach and commitment to your satisfaction made servicing your Kia K5 seamless. We look forward to assisting you again.

March 01, 2026

Daniel was great but my car was not washed, or detailed correctly. Before and after pics More

by Lsewnarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel, service
Mar 04, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience. We do apoloigze that your car was not cleaned after the service. If you would like to discuss further, please contact us at the dealership and ask for the service manager.

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