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City KIA of Greater Orlando

Orlando, FL

4.4
2,841 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,841 reviews

August 16, 2025

City Kia is where I purchased my vehicle. I have only used them for servicing my vehicle. The service department is great. Everyone is nice, friendly and very helpful. More

by CLGIBSON515
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zeck was the service agent.
Aug 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your excellent review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that our team is consistently kind and helpful. It is our pleasure to assist you in any way possible. Safe travels!

August 16, 2025

Everything went okay with my car. My only comment is the car definitely was not washed as I was told. The front of the car was vacuumed, but all the same dirt and bug marks were prese More

by mrsbruno921
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh - Service I did not work with anyone listed above
Aug 18, 2025 -

City KIA of Greater Orlando responded

Bruno, Thank you for your time and patience. We are pleased to hear that everything went well except the car wash. We are very sorry to hear your dissatisfaction and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to further assist you!

August 16, 2025

Terrible I am upset because to fix the recall I must to back for the third time to finished because you don't have complete the parts More

by DIAMARPERDOMO
Recommend Dealer
No
Employees Worked With
If not the staff, how come for fix the recall I must to back for the third time to finished because you don't have complete the parts
Aug 21, 2025 -

City KIA of Greater Orlando responded

We’re very sorry for the repeated inconvenience with your recall repair. We understand your frustration and appreciate your patience as we work to complete the service as quickly as possible once the parts arrive.

August 16, 2025

Todo muy bien, exelente servicio de todo su personal, ambiente agradable y confiable. 100% recomendados More

by Mitsuo Rivas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luisana Colon , Carlos Castillo
Aug 18, 2025 -

City KIA of Greater Orlando responded

Gracias por tomarse el tiempo para dejarnos esta evaluacion y recomendacion positiva! Es un placer ayudarle en todo lo posible. Mil gracias!

August 16, 2025

My representative Abel was fantastic as always ! i refuse to work with anyone but him . Super attentive and the communication is never a miss . The transparency thats given when speaking about whats More

by DESTINYY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
abel
Aug 18, 2025 -

City KIA of Greater Orlando responded

Destinyy, thank you for your wonderful review! Abel will be honored to hear of your very kind words and to know how confident you are in his efforts. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 15, 2025

Mis experiencias siempre han sido buenas afortunadamente hasta ahora, espero siga siendo asi , mantengan la calidad del servicio y la buena atencion al cliente. More

by ronaldalmarza28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Torres, in service attendant 5 Stars 🌟 Amazing Guy.
Aug 15, 2025 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Estamos muy contentos de que nuestro equipo le brinde constantemente una experiencia de primer nivel y esperamos continuar brindandole nuestra mejor atencion en sus proximas visitas.

August 15, 2025

Excellent service. Affordable price. I will go again. Daniel is a good advisor. Thank you. More

by Carlos Ortiz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Aug 15, 2025 -

City KIA of Greater Orlando responded

Carlos, thank you for sharing your positive experience with us. We are so glad that Daniel took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 15, 2025

Zachary Gentile was great, polite and attentive. Service is always on time without wait. Thank you. More

by irenerivera74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Aug 18, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review! Providing quality and efficient service is so important to us, and we are glad that Zachary's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 15, 2025

Positive and upbeat team and atmosphere. We arrived late, and the team made sure to stay until we finished...they offered to get food. More

by MALEKTAWIL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Leo Hernandez and Christian Rios
Aug 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are so glad that our team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Safe travels.

August 15, 2025

1. Solucionan tu inquietud 2. Te dan el detalle completo de tu auto, lo que da SEGURIDAD y CONFIABILIDAD al manejar. 3. Luego de que estas en carretera no vuelven a aparecer los problemas asi que SABEN LO More

by julioc7709
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro 5 estrellas
Aug 18, 2025 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes. Por favor no dude en llamarnos si hay algo mas en lo que le podemos ayudar.

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