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City KIA of Greater Orlando

Orlando, FL

4.4
1,397 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,397 reviews

May 05, 2025

Josh is phenomenal! Customer service is top notch. He pays attention to detail and provided step by step communication. More

by Lourdes Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
May 07, 2025 -

City KIA of Greater Orlando responded

Lourdes, Thank you for leaving Josh this positive review! We are so glad that he provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

I love that care I receive evertime I come there. It's worth the drive. Amazing More

by Cordero1103
Recommend Dealer
Yes
Employees Worked With
Devin
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Providing 5-star service is so important to us and we will certainly continue to provide you with nothing less in your visits to come! Take care.

May 05, 2025

Very quick, thorough, didn't try to get me to do any services for an upsell and was very helpful when I asked about some other services I was interested in learning more about. Great representative. More

by Tory.vazquez1
Recommend Dealer
Yes
Employees Worked With
Devon
May 07, 2025 -

City KIA of Greater Orlando responded

Tory, Thank you for taking the time to leave us this positive review! We are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2025

The Costumer Services Was Amazing Jay Torres Was Very Nice and always checking thank you. More

by Jenissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
May 07, 2025 -

City KIA of Greater Orlando responded

Jenissa, Thank you for sharing your positive experience with us. We are pleased to hear that Jay could be of valuable assistance to you and we hope that you continue to choose us for all of your future automotive needs.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 04, 2025

Attentive, extraordinary, and accurate Empathy is fundamental and that was what I saw I found in attention More

by PIRELAJFLEX
Recommend Dealer
Yes
Employees Worked With
Jhonatan
May 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team was attentive, extraordinary and empathetic. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 04, 2025

I've been here like 5 times with my past vehicle and current, and this was definitely the smoothest of the maintenances. Did everything he said he'd do, and more than I expected. Well done! More

by Kaylacarter624
Recommend Dealer
Yes
Employees Worked With
Frank
May 05, 2025 -

City KIA of Greater Orlando responded

Kayla, Thank you for leaving us this positive review! We are happy to know that Frank did everything he said he would do/more than you expected and made your visit the smoothest you ever had. We look forward to continue serving you in the future.

May 03, 2025

Terrible training and customer service. Service advisor sent me for car rental and told me it was covered under my warranty. He was fired a day or so after my repairs were underway. The nex More

by HEIDIWALTERS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen, Nate, Mike
May 03, 2025

It's ok The process takes a bit long! !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... More

by Perezr314
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
May 03, 2025

Solicite cambio de cauchos y no lo hicieron y pago garantía hace casi 5 años More

by CASTILLODORIS745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
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