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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,655 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,655 reviews

May 26, 2025

Car is malfunctioning, dealer doesn’t want to take ownership of this and want me to pay more for a new car same model. Terrible customer service, they are tricky and charge you extra More

by VIG.VERO195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco, Frank Garcia, Oscar Pratt, Adrian
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May 26, 2025

Jonathon was great. He told me when my car would be ready and it was... More

by RCCCART
Workmanship
Recommend Dealer
Yes
Employees Worked With
Just Jonathon.
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was great and told you when your car would be ready.

May 26, 2025

It was a great experience. Everything was quick and easy. Franco communicated very well and the service was completed quickly. More

by ncmill7063
Recommend Dealer
Yes
Employees Worked With
Franco
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing a great service experience is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he communicated very well and made everything quick/easy. We wish you safe travels until we meet again!

May 26, 2025

The best dealer in the entire Orlando and the best customer service. They always have great deals and the friendliest team that treats you like family. I recommend them 100%!. More

by Angel Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yefrey Guzmán, Karina Páez, Joan Cabrera and Eric Welsh.
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May 27, 2025 -

City KIA of Greater Orlando responded

Angel, We are grateful for you leaving us this flawless review and recommendation! We are pleased to know that our team was friendly, treated you like family and gave you a great deal. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 26, 2025

Kia is a wonderful ul place to buy a car. The people are so helpful. Customer service is great More

by doziercarlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so helpful and provided you with great service. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 26, 2025

Excelente atención al cliente muy buena comunicación y precaución a cada duda que se presentaba sigan así More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan no sé el apellido
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May 27, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta fantástica reseña! Nos alegra saber que nuestro equipo se comunicó muy bien con usted y estuvo atento a todas sus preguntas, brindándole un servicio excelente.

May 25, 2025

Everyone was very friendly and made sure we were being taken care of, and no pressure More

by Spoiled_1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe
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May 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very friendly and made sure you were taken care of with no pressure. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

The team was very professional, we do thanks Christopher and Diego for all your help More

by Francomargarita1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher and Diego
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May 27, 2025 -

City KIA of Greater Orlando responded

Franco, We appreciate you for leaving Chris and Diego this marvelous review! We are delighted to know that they were helpful and very professional. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

Nice friendly service and great customer service. Definitely recommend if you looking for cars. Price is great. More

by andrasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

City KIA of Greater Orlando responded

Andrasi, We are grateful for you leaving us this exceptional review and recommendation! We are pleased to know that our team provided you with nice, friendly and great service with a great price. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 25, 2025

If I don't ask what it will be my bill the assistant would've charge me fir something that I didn't agree. More

by Julio Pretell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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