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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,404 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,405 reviews

May 02, 2026

Terrace was very helpful in many different ways! ! Didn't feel like he was trying to get over on me at all More

by BRIANNA.MURPHYWATKINS
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Manning
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May 02, 2026 -

City KIA of Greater Orlando responded

We're thrilled Terrence provided helpful, honest support throughout your purchase. Congratulations on your new Kia and thanks for sharing your feedback.

May 02, 2026

To: Mr. Preston Negron, Thank you for the excellent service and personal attention your Service Professionals Team provided during my 1st Visit with City More

by asandberg007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 6347 Abel Cruz Veliz, Service Advisor & Team
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May 02, 2026 -

City KIA of Greater Orlando responded

Hello, thank you for sharing your feedback. Preston and our Service Professionals Team were delighted to provide personalized attention during your first service on your Lincoln MKX. We appreciate your thoughtful blessing and look forward to assisting you again.

May 02, 2026

Excelente servicio, muy buena atención, puntuales. Buenas opciones para obtener servicios y atenciones al publico More

by samigutierrez@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 04, 2026 -

City KIA of Greater Orlando responded

¡Agradecemos enormemente su reseña sobre Juan! Será bienvenido de nuevo en cualquier momento que necesite asistencia en asuntos automotrices.

May 01, 2026

Josh was great. The best rep I've had from all my visits Give him a raise More

by Thepineiros
Recommend Dealer
Yes
Employees Worked With
Josh
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May 02, 2026 -

City KIA of Greater Orlando responded

It’s great to know our team provided such excellent service for your Carnival. We appreciate you sharing your feedback and will pass it along to the service department. If you need anything else for your Kia, please reach out anytime.

May 01, 2026

Me ayudó en todos mis requerimientos Siempre me ha gustado su servicio y he quedado satisfecha con lo que he pedido More

by sapaca1
Recommend Dealer
Yes
Employees Worked With
Abel
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May 04, 2026 -

City KIA of Greater Orlando responded

Agradecemos que haya compartido sus comentarios sobre Abel. Por favor, considere visitarnos nuevamente para futuras necesidades de servicio, ya que trabajaremos con gran esmero para garantizar su satisfacción.

May 01, 2026

Great customer service Great customer service , but need to improve the infrastructure That's it More

by PAMPLONARICARDO
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 03, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 01, 2026

They were honest about the work and time frame it would take. Good service, and communication. More

by ASHLEIGHHHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan. Service department
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May 01, 2026 -

City KIA of Greater Orlando responded

We’re glad our team was transparent about the required work and timeline. It’s rewarding to know our service and communication met your expectations for your Kia.

May 01, 2026

Sales Rep. Patrick is/was an amazing rep. He took the time to show me my different options and worked around my budget. Overall I left with what I wanted and ex More

by WENDYCUELLO
Recommend Dealer
Yes
Employees Worked With
Patrick Raheem
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May 01, 2026 -

City KIA of Greater Orlando responded

We’re delighted our sales consultant took the time to explore options and work within your budget so you could drive away in your new Kia Seltos. Thank you for choosing us and congratulations on your purchase.

May 01, 2026

Excellent service and attention to detail recommended to every one, please visit the dealership of Kia More

by jeannelind87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony from service
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May 01, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know the service on your Kia Sorento met your expectations and that our attention to detail stood out. Wilfrenk and our team appreciate your recommendation. We look forward to assisting you again.

May 01, 2026

I’m very happy that my request of negotiating the car over the phone to avoid dreadfully sitting at a dealership for hours was respected. We had our own financing and Franz was quick to respond and put t More

by LEXI.KAYLEEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

City KIA of Greater Orlando responded

We’re delighted we could handle the negotiation by phone and respect your time, and that Franz worked quickly to put your financing and delivery together. Enjoy your new Kia at home, and we look forward to helping you again in the future.

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