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City KIA of Greater Orlando

Orlando, FL

4.5
4,686 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,686 reviews

June 16, 2026

They were pretty professional, and I had a good experience with Sammy He was very attentive and answered all my questions More

by HUGHESVASHTI
Recommend Dealer
Yes
Employees Worked With
Sammy
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience. We’re glad our team’s professional approach and attentiveness made your Kia Sportage purchase smooth and all your questions were answered. We appreciate your feedback and look forward to serving you again.

June 16, 2026

Was a very easy process. Was in and out in a timely matter and allowed me to enjoy a day off of work More

by MILLER.JASON2125
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with your Kia. We’re glad the service process was smooth and efficient enough to let you enjoy your day off. We look forward to assisting you again whenever you need us.

June 16, 2026

⭐⭐⭐⭐⭐ I had a great experience at City Kia. The team was professional, friendly, and took the time to explain the maintenance my vehicle needed. They helped me put together a service package th More

by mr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Karen
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s clear communication and maintenance planning made your Kia Telluride service a seamless experience. We’re glad we could help you prioritize essential work and outline future visits. We look forward to welcoming you back for your next service.

June 16, 2026

When things were not right they fixed it Murphy is honet I just like city kia More

by JL6
Recommend Dealer
Yes
Employees Worked With
Murphy and phelipe
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s rewarding to know we could make things right with your Kia Soul and that our honesty stood out. Thank you for sharing your feedback and for choosing us.

June 16, 2026

Very easy to make an appt. Dan was very helpful and kind. He got us in and out in about an hour. More

by KRISTAS1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear scheduling an appointment was simple and that our service advisor helped make your visit efficient. We appreciate you choosing Kia for your Sportage service and look forward to serving you again.

June 16, 2026

He was very attending, helped us to choose the best vehicle for our needs And helped a lot with our negotiations More

by MARCELOPRR
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rocha
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star review. We’re thrilled Felipe could assist you in finding the ideal Kia Sorento and support you through the negotiations. Congratulations on your new ride and enjoy every drive.

June 16, 2026

The service was not the best. I’m not sure if it was because of the time of day, but the staff did not seem very friendly or welcomin. More

by Caryepcom
Recommend Dealer
Yes
Employees Worked With
The car was delivered dirty. The beige seats had black marks, there were fingerprints on the doors, and the A/C was set to full blast when I picked it up. That’s why I rated the experience a 4
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and this feedback. We hope to see you again soon!

June 16, 2026

Nice welcome and friendly team. The texts were very helpful while waiting for the work to be done, no pressure to do extra work More

by lacosta
Recommend Dealer
Yes
Employees Worked With
Oscar Platt who was excellent!
Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know that our team made you feel welcome and supported during your Kia Seltos service. We’re happy to hear the updates via text kept you informed and that you felt comfortable throughout with no added pressure. We appreciate your feedback and look forward to assisting you again.

Jun 16, 2026 -

City KIA of Greater Orlando responded

Thank you for writing to us about your experience! It's great to hear the team made you feel welcome and that the communication throughout your visit kept everything feeling smooth and pressure-free. Please let us know if we can be of any help to you in the future.

June 15, 2026

Abel was kind, compassionate, and empathetic towards me when explaining the cost to repair my air conditioning, which unfortunately is too high for me to afford at the moment. But Abel handled it great and More

by bates1960
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 16, 2026 -

City KIA of Greater Orlando responded

Abel will be so glad to hear that his compassion and understanding made a difficult situation feel a little easier. It means a lot to know his efforts to help did not go unnoticed. Please don't hesitate to reach out if there is anything more we can do for you.

June 15, 2026

The best I've ever had! Manuel was very helpful throughout the whole process. He is literally the only reason I go to City Kia to purchase my new vehicles. Can trust him wit More

by MORENOVAL.G
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
Jun 15, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you found our process so helpful and feel confident trusting us with your Kia Seltos service. It’s wonderful to know our team has earned your loyalty. Thank you for choosing us for your vehicle needs.

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