Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,907 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,907 reviews

May 01, 2025

Great! Awesome service and Devon kept me up to date on the status of my vehicle! She was awesome! More

by MARI7017
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

MARI, We appreciate you for leaving Devon this stellar review! We are delighted to know that she was great, awesome and kept you up to date on the status of your vehicle.

May 01, 2025

Great Nate and AG are always great to work with. Had some poor interaction with the sales department though. More

by QUINANCRF
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate and AG this wonderful review! We are pleased to know that they are always great to work with. We look forward to continue serving you in the future.

May 01, 2025

Very helpful. Kept in contact with me about my car and answered any questions I had. More

by Santiagogina996
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

Santiago, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was very helpful, kept you updated on your car and answered any questions you had.

May 01, 2025

very nice easy to get in and out. ..All staff were polite and proud and very professional More

by craigackles
Recommend Dealer
Yes
Employees Worked With
daniel landeiro
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

Craig, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was polite, very professional and got you in/out.

May 01, 2025

Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! More

by eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

Eddy, We appreciate you for leaving Jocelyn and Libby this marvelous review! We are delighted to know that they always are very helpful, communicative, amazing, great and a pleasure to work with. We look forward to continue serving you in the future.

May 01, 2025

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yes
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 01, 2025

The communication was great, carrying customers as well of the vehicle and awesome with the Uber. More

by hernandezmonic942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great with their communication. We wish you safe travels until we meet again!

May 01, 2025

Was treated with respect and my handled in a timely manner. Took time to explain what my vehicle needed and was very informative More

by KAYDANA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team treated you with respect, were very informative and handled everything in a timely manner. We hope to serve you again in the future.

May 01, 2025

Great service, thank Jonathan for your service and amiability with me and my family. Recommend More

by dennissoto
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan of service. Excellent.
Report | Print
May 01, 2025 -

City KIA of Greater Orlando responded

Dennis, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 01, 2025

Daniel was communicative and polite, he offered you free transportation, he made me feel comfortable and confident in the work they were doing More

by rosicompu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was communicative, polite and made you feel comfortable. We wish you safe travels until we meet again!

1
...
61
62
63
...
191