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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,921 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,921 reviews

April 30, 2025

Excellent customer service, in addition to good service and car care. good professionals with knowledge and good communication with the client. More

by Heliott2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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May 01, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were professional, knowledgeable and had good communication with you.

April 30, 2025

Very good service! Quick and objective straight to the point. Fast service and remarkable care. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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May 01, 2025 -

City KIA of Greater Orlando responded

Mario, We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was straight to the point, quick, objective and provided you with very good service.

April 30, 2025

Service is fast and good. All the employees are friendly and helpful. I would recommend this service department. More

by carol r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
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May 01, 2025 -

City KIA of Greater Orlando responded

Carol, Thank you for leaving us this fantastic review and recommendation! We are happy to know that our team was friendly, helpful and provided you with fast/good service.

April 30, 2025

The OBT Kia dealership is always clean and the staff is very nice and helpful!! More

by Zrodriguez392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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May 01, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very nice and helpful.

April 30, 2025

He provides the best customer service and extremely knowledgeable about the service needed on all Kia's, and so professional I only bring my car to him and to this dealership, everyone is amazing. But More

by lovemarsh33
Recommend Dealer
Yes
Employees Worked With
Anthony George (AG)
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Apr 30, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Anthony this marvelous review! We are delighted to know that he was extremely knowledgeable, so professional and amazing. We look forward to serving you again in the future.

April 30, 2025

Okay Could have done better by putting me in a courtesy vehicle Cannot say more. More

by selwynalexis
Recommend Dealer
Yes
Employees Worked With
Josh
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May 01, 2025 -

City KIA of Greater Orlando responded

Alexis, We are grateful for you leaving us this flawless review! We deeply apologize that we did not put you in a loaner while you were waiting for your vehicle to be fixed. Please contact us and ask for the Service Manager to see how we can help.

April 30, 2025

A complete waste of time and money. I will never buy a Kia again. I drove 45 minutes to drop my car off after reporting an oil consumption issue at 97,911 miles — clearly within warrant More

by illebas
Recommend Dealer
No
Employees Worked With
Juan and Adrian
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April 30, 2025

Zach is always personable, friendly and makes me feel valued as a customer. Very professional and prompt with communication More

by Dana.1683
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Dana, Thank you for leaving Zach this terrific review! We are happy to know that he is always personable, friendly, very professional and prompt with his communication. We look forward to continue serving you in the future.

April 30, 2025

It was really smooth and friendly. All my questions were answered appropriately and the customer service is amazing. Me and my partner are super impressed by Yezdan. More

by chandrolharshit94
Recommend Dealer
Yes
Employees Worked With
yezdan
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May 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Yezdan this incredible review! We are happy to know that she answered all your questions, was friendly and made the process really smooth. Please do not hesitate to let us know how we may be of further service to you. Congrats to you both on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 30, 2025

I was greater, told how long to expect and was done a little earlier than expected. More

by dmbowie69
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they told you how long to expect and completed your vehicle a little earlier than expected.

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