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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,686 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,688 reviews

June 15, 2026

Abel was kind, compassionate, and empathetic towards me when explaining the cost to repair my air conditioning, which unfortunately is too high for me to afford at the moment. But Abel handled it great and More

by bates1960
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 16, 2026 -

City KIA of Greater Orlando responded

Abel will be so glad to hear that his compassion and understanding made a difficult situation feel a little easier. It means a lot to know his efforts to help did not go unnoticed. Please don't hesitate to reach out if there is anything more we can do for you.

June 15, 2026

The best I've ever had! Manuel was very helpful throughout the whole process. He is literally the only reason I go to City Kia to purchase my new vehicles. Can trust him wit More

by MORENOVAL.G
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you found our process so helpful and feel confident trusting us with your Kia Seltos service. It’s wonderful to know our team has earned your loyalty. Thank you for choosing us for your vehicle needs.

June 15, 2026

Excellent experience from start to finish. Daniel Landeiro was professional, knowledgeable, and took the time to answer all of my questions. He provided honest advice and made the entire proce More

by hecbriel26
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Jun 15, 2026 -

City KIA of Greater Orlando responded

Your review is incredibly valuable to us, thank you! Daniel will be glad to hear that his professionalism and straightforward approach made such a difference throughout your visit. We look forward to being your trusted destination for all your automotive care.

June 14, 2026

Took a bit long for the service but Daniel kept me updated and was professional, helpful and friendly. The video of the inspection by the service person was very helpful and will help in planning the More

by LDELGADO104
Recommend Dealer
Yes
Employees Worked With
Daniel. He was beyond great.
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are honored by your feedback and happy to hear Daniel kept you informed despite the wait. It's great to know the inspection video was a helpful touch. Should you need any assistance in the future, please don't hesitate to reach out and we will strive to provide an improve service experience for you!

June 14, 2026

What was suppose to be a 2 hour basic maintenance service turned into 4 hours. Waited too long More

by srgsld24
Recommend Dealer
No
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Jun 18, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 14, 2026

Service: great! Jay was amazing. Sales: bought a second telluride so that was fun! Lol More

by STEPH19
Recommend Dealer
Yes
Employees Worked With
Service: Jay Sales: Juan, Joe and JC
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting our team with your Kia Telluride service and for choosing us again for another Telluride. We’re delighted that both your service visit and sales process were enjoyable. We look forward to assisting you again in the future.

June 14, 2026

Excellent and thorough service They went out of their way to help me when I needed a new car quickly and provided amazing service More

by MTERRY4141
Recommend Dealer
Yes
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Jun 14, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team provided timely and thorough service when you needed your Kia back on the road. Thank you for trusting us, and we look forward to serving you again.

June 14, 2026

Smooth process and good care Smooth process and good care for the customers. Always nice to visit. More

by Winder R
Recommend Dealer
Yes
Employees Worked With
Excellent
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting how smoothly your Kia service appointment went and that you felt well cared for. It’s wonderful to know visiting us is always a pleasant experience. Please let us know whenever you need assistance.

June 14, 2026

The service it's great , only the waiting time it's to long Next time less waiting time More

by CJJELORZA
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 15, 2026 -

City KIA of Greater Orlando responded

Thank you for writing to us about your experience! We are glad to hear the service itself met your expectations, and we appreciate you sharing that note about wait times so we can continue to improve. Please don't hesitate to reach out if there is anything more we can do for you.

June 14, 2026

Increíble servicio desde que me recibieron el vehículo hasta la entrega de mi carro gracias More

by Anais7896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel y el Sr manuel
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing the attentive service our team delivered from the moment you dropped off your Kia Carnival until it was returned. It’s rewarding to know the process felt seamless for you. We appreciate you taking the time to share your experience.

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