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City KIA of Greater Orlando
Orlando, FL
1,951 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,951 reviews
Verified Customer
April 28, 2025
Paulo is a great advisor and i am grateful foe his service. Thank you. Paulo service. Thank you. Paulo More
by ARLEEN.Gonzalez
Employees Worked With
April 28, 2025
Well, it took over a week to fix the car. I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended up keeping the car for four days. It was ordered for one day by KIA. But since the car wouldn't be done until Friday evening, we were forced to keep the rectal. I confirmed with Johnathan that Kia would extend the reveal daily, until the car was ready. He confirmed that you would take care of it. But surprise to us, we were charged on our credit card for $97.43. We had to give a credit card when picking up the car, but Hertz said we wouldn't be charged anything, it was just policy. So we are more than pissed that we are being charged for the extra days since Johnathan obviously didn't bother to do the extension of the rental to cover all the days we needed. Then there was a whole other issue with making us wait a while to just get our keys and car Friday night so we could leave. After doing business with City Kia for over a decade, this was by far the worst experience with service we ever had. More
by Drawman72
Employees Worked With
Johnathan
April 28, 2025
My car still isn't fixed even though they gave it back, the check engine light is still on. My speed sensor is broke and Josh said it was my fault because it was brought in on a flatbed, the dealership is the check engine light is still on. My speed sensor is broke and Josh said it was my fault because it was brought in on a flatbed, the dealership is who set up the tow, how is that My fault. It wasn't broken and now it is. More
by Justagyrl69
Employees Worked With
Josh
April 28, 2025
KEVIN provided excellent customer care and follow up. It's very professional. KEVIN provided excellent customer care follow up is courteous. He listened well and I would recommend him to other customers. It's very professional. KEVIN provided excellent customer care follow up is courteous. He listened well and I would recommend him to other customers. More
by johnippo
Employees Worked With
KEVIN
April 28, 2025
Very curious, helpfully, understanding what I was looking for my needs Discussing the prices, Different vehicles and Ellite me on the different features on them for my needs Discussing the prices, Different vehicles and Ellite me on the different features on them More
by cibajohn
Employees Worked With
Yes Dan Givici salesman
