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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,578 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,580 reviews

April 02, 2025

I had a good service I can't complain, I went only for an oil change and they added some other services that I didn't request, but good service! More

by GONZALEZCABEZAMIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elsa Rivas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank garcia
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Apr 03, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team provided you with good service and added some other services your vehicle needed so you don't have to worry about it in the future. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 02, 2025

Great customer service Attentive employees from Aury to Maria and Carlos. Their Service was quick and thorough. More

by camille715
Recommend Dealer
Yes
Employees Worked With
Aury de la Rosa
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Apr 03, 2025 -

City KIA of Greater Orlando responded

Camille, Thank you for leaving Aury, Maria and Carlos this incredible review! We are happy to know that they were attentive and provided you with quick/thorough service. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 02, 2025

Good He was excellent with the service he provided to me, and he made the information really simple and understandable and satisfactory More

by TAMYSSWDW1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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Apr 02, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Nate's efforts met your satisfaction! We are thrilled to know that he was excellent and made the information he gave you simple/understandable. We wish you safe travels until we meet again!

Apr 02, 2025 -

TAMYSSWDW1971 responded

10

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes, excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes, excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes, he was excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes. He was excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes, he excelente

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes, excelente

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes,excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes,excellent

Apr 02, 2025 -

TAMYSSWDW1971 responded

He was excellent with the services he provided us and he was very helpful and clear with all my concerns about the car.

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes,exce

Apr 02, 2025 -

TAMYSSWDW1971 responded

Yes excellent

April 01, 2025

Very busy customer load and not enough staff to support. No one is ever available by phone. It took four calls to reach someone More

by yvettejames22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 01, 2025

They did a great job and was treated very good,very pleased. Will go back again More

by southernman147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Levine
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Apr 02, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did a great job and treated you very good. We wish you safe travels until we meet again!

April 01, 2025

Very good dealer I like the way They doing business the people is very nice More

by BULLMARTINEZ1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albe Cruz
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Apr 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very nice and you like the way we do business. We hope to serve you again in the future when the time comes.

April 01, 2025

Abel cruz in service is A+. He work with me in all the process for the change of the short block of my sportage. Thanks Abel an city kia. My sportage runs like new again. More

by berriosjuan1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz. Service dept.
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Apr 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Abel this fantastic review! We are happy to know that he is A+ and worked with you in the process to fix your KIA Sportage and it runs like new again now. Please do not hesitate to let us know how we may be of further service to you.

April 01, 2025

Excelente atención, rapidez y muy buen servicio. El personal es muy calificado y amable. Y aunque no tenía una cita programada me recibieron el carro y tendieron siempre con la mejor disposición. More

by mariangelica6473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santosuosso
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Apr 02, 2025 -

City KIA of Greater Orlando responded

Maria, ¡Agradecemos que le hayas dejado a Steven esta maravillosa reseña! Nos complace saber que fue puntual, altamente calificado, amable y que te recibió sin cita previa con un servicio excelente. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 01, 2025

El servicio realmente es excepcional en cada momento muy complicidad con su trabajo diario gracias More

by Yeini mejias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel cruz
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta magnífica reseña! Nos complace saber que nuestro equipo estuvo muy atento a su trabajo diario y le brindó un servicio excepcional. Si necesita ayuda adicional, no dude en hacérnosla saber.

April 01, 2025

I brought my vehicle in for service for warranty work and Franco is my service writer who went above and beyond also showing me a video of all the repairs done to my vehicle. 5 star service. Thank you Servic More

by jtownsend320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Erickson Santiago - Service Department Franco
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Apr 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this terrific review! We are happy to know that he went above and beyond showing you a video of all the repairs done to your vehicle and provided you with 5-star service.

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