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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,958 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,958 reviews

April 27, 2025

Very Good All people treat you very well from the moment you arrive until you leave... More

by anjorona
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very good and treated you well from the moment you arrived until you left.

April 27, 2025

The best attention He is a very kind guy, he explains with details all my options More

by miangyleidy
Recommend Dealer
Yes
Employees Worked With
I think Franco but I'm not sure
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this terrific review! We are happy to know that he was very kind, gave the best attention and explained all the details with your options.

April 27, 2025

They took care of me and met all my needs. It. Was. Super. Crazy. Amazing. Lol More

by JJ Camacho
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 28, 2025 -

City KIA of Greater Orlando responded

JJ, We are grateful for you leaving us this stunning review! We are pleased to know that they took care of you and met all your needs.

April 27, 2025

She always kept me updated with all that was going on with my car. She was so very nice and always was there to answer my calls More

by DROESELER
Recommend Dealer
Yes
Employees Worked With
Joycelyn
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Apr 27, 2025 -

DROESELER responded

I was so happy with my service I had the best experience ever.Joycelyn was very informative with everything.

Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jocelyn this wonderful review! We are pleased to know that she was very informative with everything, very nice and kept you updated on your car.

April 27, 2025

They did a good job as far as I am concerned! They did a excellent job! More

by NAVY55942
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did a good/excellent job.

April 27, 2025

Recall appt Car play needed to be set up after the recall appointment. But good thing I checked before driving away More

by KAREN.ABBADESSA
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 28, 2025 -

City KIA of Greater Orlando responded

KAREN, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team set up your car play once you let them know we sincerely apologize for that mistake we made. We hope to serve you again in the future.

April 27, 2025

Juan Assured me that he would find out what 2 other shops couldn't figure out. And He did ! Plus , we really built a strong report and I am bringing the Sorento back to City Kia for any maintenance. Juan rea More

by Dinofalkfino
Recommend Dealer
Yes
Employees Worked With
Juan Castillo ! He was Amazing!
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this remarkable review! We are delighted to know that he really went above and beyond for you and you are satisfied with your service experience here at City KIA of Greater Orlando!

April 27, 2025

Siempre intentan sacarte dinero y no miran por el bienestar del cliente. Muchas veces no comprueban que tú coche funciona después de arreglar una avería. More

by JORGEIBAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y su reseña. Lamentamos mucho que su experiencia con el servicio no haya sido buena debido a que el equipo de servicio no revisó a fondo las reparaciones realizadas en su vehículo. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. ¡Con gusto le ayudaremos!

April 27, 2025

They helped with finding the best option for us. Thank you so much for helping us find the right car and for your professionalism. More

by tuta861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Tuta, Thank you for leaving us this amazing review! We are happy to know that our team helped find the best option/car and were professional. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 27, 2025

The sales person was friendly and up front about everything that was asked and the finance person explained everything that was being signed by me. More

by Sdonna5060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing white glove service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, upfront about everything and explained everything. Congratulations on your new vehicle- behalf of the entire team!

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