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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,963 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,963 reviews

April 27, 2025

Recall appt Car play needed to be set up after the recall appointment. But good thing I checked before driving away More

by KAREN.ABBADESSA
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 28, 2025 -

City KIA of Greater Orlando responded

KAREN, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team set up your car play once you let them know we sincerely apologize for that mistake we made. We hope to serve you again in the future.

April 27, 2025

Juan Assured me that he would find out what 2 other shops couldn't figure out. And He did ! Plus , we really built a strong report and I am bringing the Sorento back to City Kia for any maintenance. Juan rea More

by Dinofalkfino
Recommend Dealer
Yes
Employees Worked With
Juan Castillo ! He was Amazing!
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this remarkable review! We are delighted to know that he really went above and beyond for you and you are satisfied with your service experience here at City KIA of Greater Orlando!

April 27, 2025

Siempre intentan sacarte dinero y no miran por el bienestar del cliente. Muchas veces no comprueban que tú coche funciona después de arreglar una avería. More

by JORGEIBAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y su reseña. Lamentamos mucho que su experiencia con el servicio no haya sido buena debido a que el equipo de servicio no revisó a fondo las reparaciones realizadas en su vehículo. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. ¡Con gusto le ayudaremos!

April 27, 2025

They helped with finding the best option for us. Thank you so much for helping us find the right car and for your professionalism. More

by tuta861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Tuta, Thank you for leaving us this amazing review! We are happy to know that our team helped find the best option/car and were professional. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 27, 2025

The sales person was friendly and up front about everything that was asked and the finance person explained everything that was being signed by me. More

by Sdonna5060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing white glove service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, upfront about everything and explained everything. Congratulations on your new vehicle- behalf of the entire team!

April 26, 2025

Excellent service and attention to detail during every stage of the installation process. Highly recommended. More

by conwaybilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Aisha, Joe
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review and recommendation! We are happy to know that our team provided you with excellent service and were attentive to detail every step of the way.

April 26, 2025

Most pleasant experience i have had buying a vehicle. Exception service. I'm very happy with the vehicle and pricing.0 More

by manfrommarsdavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

David, We are grateful for you leaving us this flawless review! We are pleased to know that our team made your experience the most pleasant you ever had. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 26, 2025

Excelente servicio tanto como para el auto hacia mi persona también . En especial de franco More

by benitojosetelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Benito, ¡Gracias por dejarle a Franco esta fantástica reseña! Nos alegra saber que les brindó a usted y a su auto un servicio excelente.

April 26, 2025

so reliable and efficient the workers there are the best and treat you well never a dull moment More

by yaishaleez perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
franco
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were so reliable, efficient and are the best.

April 26, 2025

Rico gave us an excellent service. .Like always ..City Kia Orlando the best...Thank you!!! More

by BETZAIDAORTIZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario Burgos
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that Ricardo's efforts met your satisfaction as always. We are thrilled to know that we are the best. We wish you safe travels until we meet again!

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