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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,964 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,964 reviews

April 26, 2025

Rico gave us an excellent service. .Like always ..City Kia Orlando the best...Thank you!!! More

by BETZAIDAORTIZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario Burgos
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that Ricardo's efforts met your satisfaction as always. We are thrilled to know that we are the best. We wish you safe travels until we meet again!

April 26, 2025

Zach was friendly and efficient! Costs are very high however. I believe it was around $180 for just an alignments. More

by TFELDY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this terrific review! We are happy to know that he was friendly and efficient. Please do not hesitate to let us know how we may be of further service to you.

April 26, 2025

Great service at the dealership, very attentive and dedicated with many options when evaluating and providing solutions to my vehicle. . More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Cesar, We appreciate you for leaving us this marvelous review! We are delighted to know that our team was very attentive, provided solutions to your vehicle and provided you with great service.

April 26, 2025

Excellent, Good, excellent services. Excellent worker. Efficient. Mr. Abel Cruz is excellent, good worker and efficient. More

by VIVIANREYES1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this exceptional review! We are pleased to know that he was efficient, good and excellent.

April 26, 2025

He listened to my needs and had my vehicle finished in the time I needed to leave More

by Natalie Langdo
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Natalie, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he listened to your needs and had your vehicle finished in time.

April 26, 2025

Decent waiting area. have coffee in the waiting area, which is good. Seats are comfortable and there’s a television. Zach is wonderful. Very personable and friendly. E More

by Deloria S
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Gentile
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Deloria, Thank you for leaving Zach this amazing review! We are happy to know that he was wonderful, very personable, friendly and explained everything/cost. Please do not hesitate to let us know how we may be of further service to you.

April 26, 2025

Efficient, clean, excellent service, the staff is great, the coffe is a plus love it.. The waiting area is comfortable. Tv, popcorn, snacks. My kids love to come with me when a bring the car for service. More

by Maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Maddy, We appreciate you for leaving us this remarkable review! We are delighted to know that our team was efficient, great and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 26, 2025

Everyone was very straightforward and I didn't sense any of the usual dishonesty and doubledealing that you get from other dealerships. More

by crimson_pm
Recommend Dealer
Yes
Employees Worked With
Raul (sales) and Joel (finance).
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very straightforward. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 26, 2025

Everything ended up ok but I had no idea I would need to leave the car for the full day. It would be good to know those things ahead of time next time. Zach was awesome to deal with. I did notice I was miss More

by coons42001
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was awesome to deal with. If you have any questions or concerns please give us a call to see how we can help you!!

April 26, 2025

Daniel served me perfectly, but the sales staff was very rude when I looked for my key. No one knew how to give an answer. More

by frmarquezcelis
Recommend Dealer
No
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Marquez, Thank you for sharing your experience with us. We are glad to hear that Daniel was able to provide you with top-notch customer service but had a issue with the sales staff not assisting you promptly and efficiently. We understand your concerns and would like the opportunity to speak to you more on this matter, please give us a call at our dealership and ask for the manager. We would love to help you.

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