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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,406 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,406 reviews

May 03, 2025

Great customer service Jocelyn was great explaining everything Jocelyn was really knowledgeable and attentive, the best so far More

by Luismanuelcintron
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 05, 2025 -

City KIA of Greater Orlando responded

Luis, We are grateful for you leaving Jocelyn this flawless review! We are pleased to know that she was really knowledgeable, attentive, the best and great at explaining everything. We hope to serve you again in the future when the time comes.

May 03, 2025

Excelente Excellent, honest, he fulfilled everything he offered me Excellent, honest, he fulfilled everything he offered me, Good good good good very good More

by GRETHYBARBOZA
Recommend Dealer
Yes
Employees Worked With
Manuel
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May 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that Manuel was excellent, honest and fulfilled everything he offered you. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 03, 2025

Excelente vendedor muy atento al cliente y bien buen conocedor del producto con buen inventario More

by Carlos.rivera7230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Anil 5 estrellas
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May 05, 2025 -

City KIA of Greater Orlando responded

Carlos, Para City KIA of Greater Orlando, brindar un servicio excepcional es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos complace saber que fueron excelentes, muy atentos y competentes. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

May 03, 2025

Good work was done a little late and one problem still was not fixed I been it to be done More

by CHARMILA1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team did good work. Please do not hesitate to give us a call and ask for the service manager to see how we can help make your experience better. Safe travels now!

May 03, 2025

Un trato excelente. Profesionalismo, respeto, buen servicio y mejor trato. La sala de espera es acogedora Recomendado 100%. More

by yanira_32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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May 05, 2025 -

City KIA of Greater Orlando responded

Yanira, Brindar un servicio impecable es fundamental para nosotros y nos complace que el esfuerzo de nuestro equipo haya satisfecho sus necesidades y haya sido su recomendación. Nos complace saber que fueron profesionales, respetuosos y que brindaron un trato aún mejor. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

May 03, 2025

Always great people! Great communication. Although it does take quite a bit of time just for an oil change, took 3 hours. More

by Kjsaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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May 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team was great with their communication and great people. We sincerely apologize for the long wait time. Please do not hesitate to let us know how we may be of further service to you.

May 03, 2025

Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 03, 2025

Leasing a new Kia K4 for my son at City Kia of Greater Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment More

by Silverio Saladin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez
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May 05, 2025 -

City KIA of Greater Orlando responded

Silverio, We appreciate you for leaving Max this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Max provided you with top notch service. We are delighted to know that he was extremely professional, warm, genuine, no pressure, honest/transparent with communication and made the process smooth/straightforward. We sincerely congratulate you on your new KIA K4- behalf of the entire City KIA of Greater Orlando team!

May 03, 2025

Excelente La atención fue muy buena, el. Sr. castillo muy amable de principio a fin La atención fue muy buena, el.Sr. castillo muy amable de principio a fin. Fue muy respetuoso y me mantuvo a More

by yanira_32
Recommend Dealer
Yes
Employees Worked With
SR. Juan Castillo
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May 05, 2025 -

City KIA of Greater Orlando responded

Yanira, ¡Agradecemos que le hayas dejado a Juan esta excelente reseña! Nos complace saber que fue muy amable de principio a fin, muy respetuoso y te mantuvo informado del progreso de tu vehículo. Esperamos poder atenderte de nuevo en el futuro.

May 03, 2025

Quick service for my early appointment. Waiting lounge is clean and comfy. Coffee and breakfast sandwich was a nice plus. Everyone was friendly. More

by DENASEACORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service area
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May 05, 2025 -

City KIA of Greater Orlando responded

DENASEA, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly and provided you with quick service. We hope to serve you again in the future.

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