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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,903 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,904 reviews

June 15, 2025

Not happy with the vehicle you sold me, but the people are kind and very helpful. I am always treated with respect. More

by babkyu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us about your vehicle and we would love to assist you.

June 15, 2025

The dealer was busy but the service was good & on time as promised Faster then last time More

by Opm55555
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jocy
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

June 15, 2025

Great service patience and professionslism Our appreciation Good deal Good service Thank you for all More

by CARLOSCERRUTILETICIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willian
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Carlos, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service.

June 15, 2025

The service provided by Daniel Landeiro was excellent. He was knowledgeable, welcoming, and encouraging. I left with no questions in mind. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landeiro, Daniel
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Richard, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ with Daniel! Please contact us should you need anything else.

June 15, 2025

He gave great energy very helpful and polite he made sure I left with an amazing car for the best price More

by bossyma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you taking your time to write this great review. Our entire team will be thrilled to hear you were completely satisfied with their amazing customer service throughout your visit. We look forward to seeing you again in the future.

June 15, 2025

Horrible experience. From 5:30 until 10:30 pm for just an oil, filter and alignment. More

by wtorres23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

City KIA of Greater Orlando responded

Hello, We would like to speak to you to see what we can do for you and the lost of time. Please contact our dealership and ask for the Service Manager available. We would be happy to help.

June 15, 2025

Try to force for services the car don’t needs also with appointment waiting too much. More

by verona2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jun 19, 2025 -

City KIA of Greater Orlando responded

We appreciate your time and patience. We are very sorry to hear that we fall short on your service experience has the duration was way too long and additional services were added. We value your concerns and would like the opportunity to speak to you on your concerns. Please give us a call at our dealership and ask for the Service Manager, we would love to assist you.

June 14, 2025

It was faster and more efficient than I expected. Everyone at the dealership was on top of any concern I had. More

by laredo1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Laredo, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Laredo1994, we appreciate you taking the time to give us a 5 star review. We strive to make the car servicing experience prompt, efficient and friendly. We are so pleased to know that Edison, Jesenia and Cole are meeting those expectations. We appreciate your business and happy travels.

June 14, 2025

It was faster and more efficient than I expected. Everyone at the dealership was on top of any concern I had. More

by laredo1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Laredo1994, we appreciate you taking the time to give us a 5 star review. We strive to make the car servicing experience prompt, efficient and friendly. We are so pleased to know that Edison, Jesenia and Cole are meeting those expectations. We appreciate your business and happy travels.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 14, 2025

Great dealership with great customer service. Always looking forward to service us well, thank you. More

by niaomi.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Niaomi, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

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