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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,651 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,651 reviews

May 24, 2025

They had great service all around! I will be referring everyone I know to come here. More

by casskasten97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
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May 27, 2025 -

City KIA of Greater Orlando responded

Cass, We are grateful for you leaving us this flawless review and recommendation! We are pleased to know that our team provided you with great service all around.

May 24, 2025

When I drove for my appointment Abel was there right away getting my information. He was very courteous. More

by dhrouth67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Abel this fantastic review! We are happy to know that he was there right away getting your info and was very courteous. Please do not hesitate to let us know how we may be of further service to you.

May 24, 2025

Great job from everyone at City KIA. I appreciate their service. Would come back if needed. More

by huihui3838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Gabriel and Eric
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May 27, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team did a great job. We look forward to working with you again. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 24, 2025

I highly recommend all drivers to join this dealership (Orlando Kia). Good car, low price and good reception and after-sales service. More

by lamothejg003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they gave good after sale experience. We wish you safe travels until we meet again!

May 23, 2025

It’s very clean, organized and the Customer Service provided was great. Patrick Raheem was very helpful honest and great!!! More

by OLGASLOPEZ407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 27, 2025 -

City KIA of Greater Orlando responded

OLGA, We are grateful for you leaving Patrick this extraordinary review! We are pleased to know that he was very helpful, honest and great. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 23, 2025

Nate was a 10/10 nothing bad to say. The experience was smooth and seamless More

by MSTILWELL225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate from Services
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May 27, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that Nate's efforts met your satisfaction! We are thrilled to know that he made your experience smooth/seamless and was a 10/10. We wish you safe travels until we meet again!

May 23, 2025

Fueron muy pacientes, amables y puntuales… salí muy satisfecha de este lugar, ahora soy familia KIA More

by Yaleidicamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yefrey and yoan
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May 27, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos alegra saber que nuestro equipo fue muy paciente, amable y puntual, y que ahora es un miembro más de nuestra familia. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 23, 2025

Energy very high. Very profesional. Friendly space. Sales person Cristian very profesional and very helpful More

by gandiacaco15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Cristian.detailing crew. Christian
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May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Cristian this terrific review! We are happy to know that he was very professional, helpful and very high energy. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 23, 2025

Jason Thores was excellent and attentive at all times. He answered all my questions and concerns, all the time he was very attentive. More

by Natalia Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
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May 23, 2025 -

City KIA of Greater Orlando responded

Natalia, Providing immaculate service is so important to us and we are glad that Jason's efforts met your satisfaction! We are thrilled to know that he was excellent, attentive at all times and answered all your questions/concerns. We wish you safe travels until we meet again!

May 23, 2025

Dealer said my rear ultrasonic sensor was faulty and quoted atound $850. Second opinion showed it was just disconnected. They also kept my car two extra days unnecessarily. Unacceptable. More

by jorgesoto711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Platt, Frank García
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